After 5 weeks of traveling through Asia we ended at Makartibali. Unfortunately, Makarti Bali did not go well.This all started at check-in where we immediately had to sign a 'safety agreement' which absolves them of anything that could happen and that everything you do here is at your own risk. In particular, check the hanging net that belongs to the apartment. Logically yes, but it gave us a very uneasy feeling. It stated that you must respect the number of kilos and other safety measures. When I asked what the maximum weight was (because I am 2.02 m tall), no one could tell me, nor what the other measures are.The boy who helped us then just said that he didn't know and that we should just sign it. He also indicated that we had to wait because we were 15 minutes early for check-in, even though the house was ready. Then he sat looking at his phone very disinterestedly. The reception area is quite simple and the sofas are full of dog hair and apparently it is supposed to represent a restaurant.The restaurant gets 5 stars on Google but there is 0 atmosphere. Lamps hung randomly (not above a table) and no decoration at all. When we arrived in the evening to eat, there was no one there and the staff indicated that everyone always orders and eats in the house. Ordered food several times, partly because it rained for 3 days, but this was really not good and you pay a premium price for it:- the crackers soft,- the spring rolls full of dough and no vegetables- fries cold, soft and undercookedYou also wait an average of 45 to 60 minutes to order the food. And if it's not good, that's a shame.Everything in terms of trips/transport is mega commercial. Nothing is service and there is a big margin on everything. You also pay 200k for a ride of approximately 15 minutes to locations, which is absurdly high by Indonesian standards.The house is as shown in the photos and feels luxurious. But there is a lack of service, which we were used to from all other accommodations. In addition, the sheets and mosquito nets smell musty and are full of stains and spots of dead insects. There are also stains on the towels and bathrobes.Kadak did try to provide the service you expect, but unfortunately it was also subject to limitations. But he did provide a bright spot, he arranged a scooter for us and that was hospitable. Thanks Kadak!