Lasai villas

Everything was really perfect. Our wishes were taken into account and always taken care of very quickly. I also organized a special surprise for my fiancée, and the whole team took great care of it. I can only recommend this accommodation and would say there is no nicer place on the island. The beach can be reached within 5 minutes using the bicycles provided free of charge.

Amazing villa, but very very unprofessional staff.The Good:1. The villa is absolutely stunning, even more beautiful than in the pictures. The pool, room, and bathroom are all aesthetically pleasing, and every corner is Instagram-worthy.2. The beds were very comfortable, and the pillows were so great that I wanted to take them home.3. The shower pressure was excellent.4. The massage to your room service was great although double the price of a normal massage is a convenient way to end the day at your villa.5. The bikes provided for free were in excellent condition, with baby seats available upon request at no extra charge. Do double check tires.6. Breakfast was always delicious and perfect for us and our toddler.8. The location is convenient, with easy access to both the east and west sides. The nearby play café was a great quick stop for our daughter.9. Lasai was incredibly helpful in organizing our boat trip to Gili and arranging our checkout for Nusa Lembongan, making the process convenient and trustworthy, there is a BUT in the didn't like section, so I recommend booking by yourself directly.A lot of the bad can be overlooked, BUT never felt such bad vibes at the end of checkout and settling the extras. 0 compensation was provided for the bad service and on top tried to overcharge us on everything. If they would spend as much time on the service as for overcharging maybe it would be a great stay. I mean also for the staff, not speaking English is no problem for us, but there was 0 effort in trying to be helpful and they seemed more afraid of the guests than anything.The Bad: Room for Improvement mostly solvable with professional staff:While I fully support eco-friendly practices, dirty towels on floor should be replaced with fresh ones. Professionalism is very lacking after addressing the issue; the manager quickly provided fresh towels.Important Notes:Make sure to check the following points to ensure you’re okay and can make your stay 10/10:1. Coffee capsules only free on day 1 after that, you’ll need to pay.2. Breakfast portions can vary in amount and may arrive cold.3. Bedding is not changed unless specifically requested, even if dirty.4. Towels left on the floor may be rehung rather than replaced, so always ask for fresh towels.5. Ants, geckos, and mosquitoes can be an issue, especially if mosquito coils aren’t placed in the room daily. Always request them before sleeping.6. The doors don’t close fully, leaving gaps. You might need to use dirty towels or kimonos to block gaps to prevent geckos from entering.7. Be careful with kimono robes, as they are very delicate. We accidentally tore one, and they charged us 700k. To avoid this, I recommend not using them at all. For this even though a big overcharge where no such kimono is ever 700k. I agreed as it was my fault as I tore it. I was being very fair but check point 9/10.8. There may be some confusion regarding communication. The villa's WhatsApp may not respond to English queries, and you might need to contact Hani, the manager, separately. 1 point of contact should be the norm.9.When booking extra services, double-check the prices and confirm everything beforehand.10. Settle the bill a day before check-out. We tried, but was only possible at the departure being surprised by the 700k, that was fine, the part we felt scammed was they charged our toddler who had no seat on boat as extra. Noticing this I refused to pay as all boat companies do not charge for kids under 2. It was very stressful as we had a boat to catch (deliberately or not).

Really nice villa, everything was new and clean. The service was excellent, in particular Honey, who helped us with whatever we needed. 100% recomended. The breakfast is included and it’s delicious.

The villa is very well decorated, magnificent decoration, dream bathroom and other living spaces absolutely top, not to mention the swimming pool! We stayed in the family villa, really fantastic. Bicycles available at no extra charge.Very nice with the children.Thank you so much

We stayed 4 nights at Lasai Villa and we couldn't have dreamed of better, everything was perfect, great comfort, magnificent decor, impeccable cleanliness, a luxurious villa, top-notch hospitality, with lots of …

It is an exceptional place where they take care of everything in detail. The Villas are new and the decoration is beautiful, both outside and inside. Very rich and varied breakfasts, every day they send you the menu so you can choose it and they bring it to your room. The staff is charming, always willing to help with whatever is needed, a 10. Without a doubt an incredible stay!

Incredible!!! It is a dream villa accompanied by exceptional staff. We didn't want the days to go by, without a doubt highly recommended. Thanks to the staff for making our stay such a nice one 😊

Our stay was simply perfect!On arrival we were warmly welcomed with a welcome drink and a cold refreshing towel. The villa is very tastefully decorated and the outdoor area with its own pool is a dream. Breakfast is chosen the day before and brought to the villa. The nearest beach with many restaurants is within walking distance, but you can also rent bicycles at any time on site.It was a very relaxed and great stay for us, the friendliness of the staff contributed to this.

Absolutely perfect ! There were 7 of us as a family, the large villa is truly magnificent. Decoration, detailed fittings, the kitchen area near the swimming pool, the terrace..The staff are lovely and very responsive.We recommend this hotel 100%!

We were so happy to stay in Lasai Villas.The Villa was just amazing and pool good to relax. Our bed was very comfortable to sleep.Overall Lasai Villas just beautiful decorated and done to make your holiday so special.Breakfast was so tasty and beautifully decorated every morning.Staff are friendly and so helpful.They are there for you to help and assist you anytime you need.I would definitely come back and recommend to everyone to stay.Thank you from all our family that you made our stay so comfortable and enjoyable.