Suanya Koh Kood Resort & Spa

Not impressed from the beginning Because we want to check out from another accommodation to stay here. But this place doesn't have a service to pick up customers and wants to charge a pick up fee of 500 baht, taking advantage of customers a lot. At this accommodation, the tall female staff spoke badly. likes to talk loudly There is no manners or service that the resort should do. Speak harshly to customers Frustrated like we came to ask to stay for free The bathroom floor and room floor were very dirty. The bathroom always smells musty. Everything looks dirty. It's like it hasn't been cleaned. ****Worst!!! Bitten by a bed bug I have wounds all over my body because the bed and room were not clean. Very scary!! And the wifi doesn't work and the TV can't watch anything. The room door didn't lock well. The only and last time with this accommodation, don't come. For anyone who has seen the reviews, we have warned you.I was not impressed from the start because we wanted to check out from another hotel and stay here instead. However, there was no shuttle service provided, and they wanted to charge 500 baht for it, which was unreasonable. The staff, including a tall female employee, were unfriendly and spoke loudly. There was a lack of etiquette, and the service fell short of what a resort should provide. The staff spoke rudely to guests, treating them as if they were asking for freebies. The bathroom floors were filthy, and there was a constant unpleasant odor. **Worst of all, I was bitten by bedbugs, resulting in injuries all over my body due to the unclean accommodations. It was horrible!! The beds and rooms were not clean at all! Additionally, the wifi was unusable, and the TV didn't work properly. The room door didn't lock securely. This was my first and last stay at this place. I wouldn't recommend it to anyone who reads this review. Consider yourself warned.

The swimming pool is a salt water pool. Normally, your child's skin is allergic to chlorine. Play at this pool There were no allergic reactions at all.The room is not very clean. Some areas are damaged.There is Wi-Fi at the accommodation, but it doesn't really work.Food tastes average. Something delicious

Clean rooms, delicious food, very good service staff.

My room is PUBPLENG 1 so old, especially a bathroom no have a exhaust fan cause the air bad smell but the staff is very good service on smile ,

Everything is good 10/10

- Good service staff, smiling- Accommodation with good atmosphere Suitable for watching the sunset.- The resort atmosphere is natural.- Breakfast suitable for the price(But on the morning of the 2nd day, there was no breakfast at all)Overall, impressed and happy with this accommodation.

Whatever it is, whatever it is, for us, this resort is enough. We reserved for 3 days and 2 nights, paid in full. When we arrived, we were told that on the second night we had to change to another hotel. We were very shocked.Why did you do this? Who's reason was that the school was full? Why didn't you tell them in the first place? So you won't waste time. When we are not happy with the school, they will change for us. We asked for a refund to sleep only one night. Told that he would refund the full amount that he notified us. When checking out, the price was returned, saying that it was sold to an agent for this price. So give this back to us. And is it a duty that we are responsible only for you? Deducting money from customers like this without words, it was a bad feeling from the first day. When we returned, it was still broken. If you think that deducting our money makes you happy, just take it. But we will remember what you did for us. And don't go back to this resort again. From coming to rest and relax from stress. But having to come across something like this is very bad.The front desk staff smiled wryly and had a sullen face, like we were asking for a place to stay. It's like going to beg for money back.speak and act There aren't even a single word of apology. It's terrible. It's like the customer has to accept everything from you?True, we can complain about what has been done to us. But we kept it because we didn't want other tourists to spoil the atmosphere.The room smelled musty, the bed collapsed like a broken spring. The blanket is a Khun Noo cloth. It smells very musty. For one night, I couldn't sleep at all. Until I had to come out and sit on the beach. Waiting for time to go homeThe bathroom was yellow like it had never been scrubbed. A musty smell was coming from the bathroom. Until I couldn't sleep.

Short visit, which was highlighted by great disinterest on the part of department employees.We received an incredibly unfriendly reception, what do the Falangs want here, we only have beer, so we actually don't feel like serving you, the 9 of us people prefer to sit at the mobile and do nothing like we do all day.Too many Chinese unfortunately.The whole complex is very old and well past its zenith...wrecking ball...

The people in charge of the resort have a lot of problems with customers. In the common area where they can sit and relax, I ordered food to eat... One person said I could sit and eat and the other person said I couldn't eat. He made a face and said that it would smell bad and bother me.. We take it. The money is coming to you. If you are not satisfied, say something nice...other people don't know how, but for me, once is enough.

Different level areas Not suitable for the elderly, delicious food