Cove MK House Senopati

Large bill due to hotel's mistakeEnglish followsThere are several things I would like to point out. The worst thing was what I wrote in ④, where I had to pay a large amount of money because of the staff's mistake.①First of all, this hotel is not MK HOUSE SENOPATI. This is a small room in a house across the street from MK HOUSE. So, to be honest, the photos posted on Agoda are fake. The photo of the room is the same as the actual room, but the building is different. I booked MK House because I knew that it was an expensive service room that was often used by Japanese people, but I was disappointed in this point.②The room is fairly clean and has a bathtub. The location is good for the price, so I thought it was a viable option, excluding the above.③ Regarding service, one of the light bulbs in the room was burnt out, so I asked them to change it, but it remained that way for 5 days. The service here is worth the price.④You can ask the hotel to do your laundry, but it is expensive. I asked a male staff member if there was a Kiloan (laundry service that costs Rupiah per kilogram) nearby, and he said he would find it for me and bring it to me, so I left it to him. At that time, I told them to choose Kiloan instead of the more expensive one. I was supposed to receive it the next afternoon, but the staff member told me that it hadn't been received yet, so I ended up picking it up at the last minute on the morning of the day I was going to the airport. Well, up until this point, it's Indonesia, so that's to be expected.However, the worst thing is that the laundry shop this man chose is quite expensive, and he was charged Rp540,000 (about 4000 yen) even though Kiloan could have done it for about Rp50,000 (about 400 yen). I did. I complained to the staff and the laundry person, but I was told that the charge could not be changed because there was no proper confirmation between them. The hotel owner was also very picky about the only expensive shops around here, so he didn't offer any compensation, so I ended up paying 4,000 yen for laundry even though I stayed at a hotel that cost 1,200 yen. I appreciate the staff's initiative to help, but I don't think it's a good idea to make guests pay a large amount of money because they're really bad at checking things out. If you include the laundry fee, you could have stayed at a 5-star hotel.Overall, it was a terrible stay. Please consider these things if you stay here. I don't recommend it.There are a few things I would like to point out, the worst is what I wrote in 4), I was made to pay a large amount of money due to a mistake of the staff.①First of all, this hotel is not MK HOUSE SENOPATI, it is a small room in a house across the street from MK HOUSE. So, to be honest, the pictures on Agoda are fraudulent. The photo of the room is the same as the actual room, but the building is different. I booked MK House because I knew that it was an expensive service room often used by Japanese people, but I was betrayed in this respect.②The room was clean and had a bathtub. The service was reasonable for the price.③The rump bulb went out and need to be changed. I asked staff in first day but never changed until last day.④ You can ask the hotel for your laundry, but it is expensive. I asked a male staff if there was a Kiloan (a laundry service that does laundry per kilogram) nearby, and he said he would find it for me, so I left my laundry to him. I told him that do not use expensive laundry just use Kiloan.My laundry was supposed to pick it up in the afternoon of the next day, but the male staff said he hadn't picked it up yet, so I ended up picking it up just before the morning of the day I was going to the airport . Well, this was to be expected since we were in Indonesia.However, the worst thing was that the laundry store the man chose was quite expensive, charging Rp540,000 (about 4,000 yen) for a load that would have cost about Rp50,000 (about 400 yen) in Kiloan. I complained to the hotel staff and the laundry staff but they said they couldn't change the charge because they couldn't confirm it properly between them.In the end, I ended up paying Rp540,000 for laundry at a hotel I stayed at for Rp 15,000 which made no sense. I appreciate the staff's willingness to help, but I really don't think it's right to make guests pay a lot of money when they are so bad at checking. Including the laundry fee, I could have stayed at a 5 star hotel.In general, this was the worst stay I've ever had. If you are going to stay here, please take these into consideration. I do not recommend staying here.

the rooms are clean and the atmosphere here is very quiet. not crowded

Strategic location, comfortable place, okay service.

Nice place to stay, relaxing, clean, safe

Great