This hotel was, without exaggeration, the absolute worst experience we have ever endured and that's putting it mildly.Let’s begin with communication, or rather the complete lack of it. We had emailed the hotel well in advance, notifying them of our late check-in around 2 a.m. Guess what? Not a single reply. Silence. After multiple attempts, we finally called, and they confirmed our booking over the phone, assuring us everything was in order. We were wrong to trust them.When we finally arrived in the in the early morming, exhausted and just wanting to collapse in our paid-for room, we were greeted by sheer incompetence. Our room was already taken by someone who had walked in and taken our room key from the unattended front desk. Yes, you read that correctly: they left the room card, our paid room card, out on the desk for anyone to just grab. Naturally, some random person helped themselves to it.Desperate, we called the hotel’s number again. Eventually, someone showed up. And guess what she said to us? "Why did you come at this early?" We were shocked and rather upset with her stupid question despite all the communication via Agoda messages, emails and phone calls. She tried to woke the person from our room, and informed us that we had to wait even longer. To make matters worse, they sent us to a shady, run-down motel for the night like we were some kind of inconvenience. It felt like we were being punished for booking with them.The horror didn’t end there. When we finally got our room the next day, the room itself was a disaster, filthy beyond belief. Dust and mold were rampant, and the stench... oh, the smell! Imagine stepping into a sauna that hasn’t been cleaned in years. The room reeked of sweat and mustiness, a stench that clung to your clothes and assaulted your senses every time you entered. No amount of airing out could get rid of it.We endured a few unbearable nights in that cesspool, waiting for another room. At long last, we discovered a hotel just a few minutes away—Hotel Boutique No. 9 and made the quickest decision of our lives. We packed our bags and walked out of this excuse of a hotel, never to look back.In all honesty, G MINI Hotel should be condemned and burned down. It’s a disgrace to the hospitality industry, a black hole of filth, and a lesson in how NOT to run a hotel. Avoid this place at all costs unless you’re hoping to experience the worst hotel stay of your life.This place is not just a disappointment, it's a nightmare. Not even worth a single star.