KURE HANKYU HOTEL

Today, September 10th, around 18:50I am writing this because I was planning to deliver a product to a customer using Uber Eats, but the man at the front desk was terrible.---As a result, a 10 minute timer was activated.I couldn't deliver the product to the customer, and I received the product and the request fee for completing the delivery.Customer's "self-responsibility treatment"For customers only, I have lost the payment for the 3,000 yen I ordered.as a reason---I was a foreigner who requested "drop delivery".The man at the front desk said, ``I just keep calling customers downstairs, and if no customers show up, I only check once.''No matter what I say, ``Please wait there,'' ``Please wait there,'' or ``Wait there,'' they won't let me go.In the end, I felt like I was looking down on her.We also contact our customers by phone/message.When I replied to the message, I was asked three times to "please bring it up."Even when I asked the man at the front desk, he didn't even listen.I asked if it was possible to place the bottom part.I was irresponsibly abandoned with a gesture that said, “I don’t want to be touched.”In the end, the timer expired and the request ended automatically without being able to deliver the item to the customer in 711.The only person who lost was the customer.----☆It's a poor response for a 3 hotel hotel.Condescending treatment if you are not a customerIn the end, it was the guests who stayed at the hotel who lost out.Even if it means making the delivery person waitEven if I don't let you rise to the topEven if the customer doesn't answer the phone call from the front desk, I think there is a way to do it.Even I have tried texting and calling 5-6 times and still only check the messages.Is Kure Hankyu Hotel's approach to doing nothing? ?----If you want to order wolt delivery restaurant or Uber Eats at Kure Hankyu Hotel,Please note that the front desk may refuse the delivery person and delivery may not be possible.

It is located right in front of JR Kure Station. It's a beautiful hotel, and the restaurant "Besse Voir" on the 14th floor had a great view and food.

It's close to the station, the room is spacious, it feels calm, and the view is good, so I'm satisfied.

1 minute walk from Kure Station!There are also restaurants nearby. Of course, there is also an okonomiyaki restaurant!I can't help but have a unit bath, but the room is spacious and easy to use.

Today, September 10th, around 18:50I am writing this because I was planning to deliver a product to a customer using Uber Eats, but the man at the front desk was terrible.---As a result, a 10 minute timer was activated.I couldn't deliver the product to the customer, and I received the product and the request fee for completing the delivery.Customer's "self-responsibility treatment"For customers only, I have lost the payment for the 3,000 yen I ordered.as a reason---I was a foreigner who requested "drop delivery".The man at the front desk said, ``I just keep calling customers downstairs, and if no customers show up, I only check once.''No matter what I say, ``Please wait there,'' ``Please wait there,'' or ``Wait there,'' they won't let me go.In the end, I felt like I was looking down on her.We also contact our customers by phone/message.When I replied to the message, I was asked three times to "please bring it up."Even when I asked the man at the front desk, he didn't even listen.I asked if it was possible to place the bottom part.I was irresponsibly abandoned with a gesture that said, “I don’t want to be touched.”In the end, the timer expired and the request ended automatically without being able to deliver the item to the customer in 711.The only person who lost was the customer.----☆It's a poor response for a 3 hotel hotel.Condescending treatment if you are not a customerIn the end, it was the guests who stayed at the hotel who lost out.Even if it means making the delivery person waitEven if I don't let you rise to the topEven if the customer doesn't answer the phone call from the front desk, I think there is a way to do it.Even I have tried texting and calling 5-6 times and still only check the messages.Is Kure Hankyu Hotel's approach to doing nothing? ?----If you want to order wolt delivery restaurant or Uber Eats at Kure Hankyu Hotel,Please note that the front desk may refuse the delivery person and delivery may not be possible.