Tokyu Harvest Club Hakone Hisui

Name: Tokyu Harvest Club Hakone Hisui
Address: 837 Sengokuhara, Hakone, Ashigarashimo District, Kanagawa 250-0631, Japan
Rating: 9.2

9.2

Exceptional

(428 reviews)

837 Sengokuhara, Hakone, Ashigarashimo District, Kanagawa 250-0631, Japan

+81 460-84-5489

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Overview

Hotel Location

Reviews

Hotel Description

Discover the tranquility of Tokyu Harvest Club Hakone Hisui, an elegant hot spring hotel located at 837 Sengokuhara, Hakone, Ashigarashimo District, Kanagawa 250-0631, Japan. Nestled amidst lush, leafy grounds and boasting breathtaking mountain views, this polished retreat is just under a kilometer from National Route 138 and conveniently close to notable attractions such as Lake Ashinoko, located 5 km away, and the iconic Mount Hakone, a mere 6 km distance. The surrounding area features expansive fields of pampas grass and a range of museums dedicated to glassware and European art, offering guests a rich cultural experience. The hotel’s design elegantly combines modern aesthetics with natural elements, creating a serene atmosphere ideal for relaxation.

The accommodations at Tokyu Harvest Club Hakone Hisui are designed with guest comfort in mind. Each room is a warm, streamlined haven, featuring flat-screen TVs, DVD players, and cozy sitting areas. For a unique Japanese experience, some rooms are adorned with tatami floors, futons, and chabudai dining tables, merging traditional and contemporary styles. Upgraded rooms offer private terraces and panoramic mountain views, while spacious suites come complete with separate living areas, ensuring a restful stay in the heart of nature.

Guests will enjoy a variety of special amenities that set this hotel apart. Stay connected with high-speed internet access available throughout the property. Many rooms are equipped with fully functional kitchens, making it easy to prepare meals. Dining options include an on-site restaurant that serves a delightful array of dishes, and a cafe/bar where guests can unwind with refreshing beverages. One of the highlights is the luxurious bathhouse, which features both indoor and open-air pools filled with geothermal water, perfect for rejuvenation. Additionally, the hotel offers a full-service spa, providing an oasis of relaxation in one of the region’s few hotels with such offerings. Pets are also welcomed, ensuring that all family members can enjoy their stay.

Accessibility is a key feature of Tokyu Harvest Club Hakone Hisui. Public transport options abound, with Narita International Airport accessible via taxi in approximately 2 hours and 29 minutes, while Haneda Airport is about 1 hour and 39 minutes away. Gora Station is only a 14-minute taxi ride, or a scenic 1-hour and 19-minute walk, providing easy access to further destinations. The nearby Sengoku-bunka center-mae bus stop is just a 4-minute stroll, enhancing convenience for travelers.

Health and safety are paramount at the hotel, which has implemented robust measures to ensure the well-being of all guests. Enhanced cleaning protocols and health guidelines are strictly followed to create a safe environment for everyone.

Guests can immerse themselves in various activities and cultural experiences while staying at Tokyu Harvest Club Hakone Hisui. Just 15 minutes away, the Hakone Open-Air Museum showcases stunning outdoor sculptures and indoor exhibits, complemented by a natural hot spring. Lake Ashi offers sightseeing cruises and nearby hiking trails, making it a perfect spot for outdoor enthusiasts. The historic Hakone Shrine, with its picturesque lakefront setting, is a delightful 22-minute visit, while the Pola Museum of Art, featuring both European and Japanese art, is just 6 minutes from the hotel. The charming Hakone Venetian Glass Museum, known for its scenic grounds and Italian eatery, is only 11 minutes away.

For dining, guests can explore five nearby restaurants offering diverse culinary experiences, from local delicacies to international cuisine, ensuring delightful meals after a day of exploration.

We warmly invite you to experience the comfort and elegance of Tokyu Harvest Club Hakone Hisui, where nature’s beauty and modern luxury come together to create an unforgettable getaway in the heart of Hakone.

The Most Outstanding Trait

1. Walking distance to Lalique Museum, Hakone and the Hakone Botanical Garden of Wetlands

2. Guests praised the attentive service and hospitality

3. Guests frequently mentioned the therapeutic benefits of the onsens

4. Breakfast features a selection of local and seasonal dishes

5. One of the few hotels in the area with a luxurious full-service spa

6. The cafe bar is known for its inviting atmosphere and quality beverages

9.2 Exceptional

428 reviews

Location 9.4

Pricing 9.2

Services 9.2

Cleans 9.2

Amenities 9.2

JUN aw

Stay overnight from Sunday to Monday in July 2024!Tokyu Harvest Club VIALA Hakone Hisui@HakoneI stayed in a semi-deluxe Japanese-Western room without meals!A family of 4 can spend less than 40,000 yen on something from Tsure.Open-air bath in the room! There is also an open-air bath in the large public bath!A hotel where you can truly enjoy Hakone Onsen!After getting out of the public bath, you will be massaged in a massage chair!The Balmuda speakers in the room were so beautiful that I couldn't help but click them on the spot!You can take the speaker outside to the terrace, and since there is a table and chairs provided, you can relax in the open-air bath in your room while watching your child taking a bath.That's about as good as it gets.bath.My disappointment started when I made a reservation over the phone and confirmed in advance that I had a baby, but during the check-in explanation, I was suddenly told not to put the baby in the bathtub if it wasn't diapered.The large public bath is surprisingly large, so there's nothing particularly impressive about it.For some reason, only the left hand at the very back of the massage chair gets really smelly, so be careful! I couldn't get rid of the smell for a while lol lolRefrigerator in the room.All drinks in the room are free!I've gotten so used to all-inclusives lately that I almost drank it, but it was taken away!It's like an old love hotel lolWell, there were a lot of paid drinks from the beginning, so I couldn't put anything I brought in, so it was a pain to take them out and then put them back in when I got home.That's all I have to say about the buffet.I added a breakfast buffet,Well, it was an average lineup. There's nothing else. It has no characteristics. It tastes like a normal hotel buffet that you can eat anywhere.I want to say more than that.The staff doesn't notice anything compared to other hotels. Of course, I am aware that asking for too much is not a good thing.My baby wasn't in the mood for some reason and made a mess of the food. Of course it's my fault and I'm sorry, but I wanted to at least do something about the spill on the floor, so I asked them to lend me some cleaning tools, but they rudely handed them over to me.yeah? Well, I guess so. Well, if you take it literally, it's true. Sorry for spilling it!I don't know if that exists or not, butFor now, I put the plate down silently.Well, it's empty so it's fine lolI'm sorry for coming.I want them to say that if they don't like it, they won't come in at all. I'm paying the same fee, so can't I do the same thing as everyone else?I think the members will still be satisfied lolI don't know lolIt's been a long time since I've been in a hotel where I feel completely uneasy.Oh, it's because I have children with me!So one thing I can say is that it is not suitable for families with children! ! !I have no intention of accepting it! !There will be no next time! I'm not going anymore. Impossible.

ちい

Since it is a membership system, it is perfect for a quiet and relaxing stay.Reading books and playing shogiI had a relaxing timeI think it's best to make reservations early as the restaurant tends to get fully booked.There is no doubt that the hot water is also Hakone.

yomina

I stayed one night in a Japanese-style living room and bed room.This inn is designed to limit the number of guests so that the inside can be used comfortably, and although dinner is not in a private room, the tables are sometimes separated, so we were able to spend a relaxing two hours.The bath is large and has two types of hot spring water so you can take your time.Also, all the staff members were polite and helpful (a new male staff member was scolded by a female staff member for talking in the staff waiting room, but I guess that's part of his charm)It was a place I would definitely like to stay at again.

とり

I used the Hakone facility for the first time because I like the Tokyu Harvest VIALA series.The exterior was clean, but the staff didn't notice that there was trash in the lobby, so I felt a little disappointed.When I arrived at the room, I was surprised to see the flooring with shoes on, although I didn't check it enough.And the room smelled like cat urine.It was very unpleasant.The sofa and cushions are also squishy.I was disappointed. I want to take a bath in the open-air bath in the guest room.As I thought, the ceiling inside the door of the washing areaThere were a lot of dead insects, and I thought,I asked the staff to clean it.Even when I wash my hands, if my nails get crunchy, they fall off.It was still dirty and unpleasant.When I went to bed at night, my pillow andThe cushion smells like a sweaty old man.It smelled so bad that I didn't use it and went to bed.Although it is an older part of the VIALA seriesI'm disappointed.I will no longer use this one in Hakone.

JUN aw

yomina

とり

JUN aw

9.4 Exceptional

Location rating

Top sights

The Hakone Open-Air Museum

15 min

Lake Ashi

21 min

Hakone Shrine