There is only one bathroom and a shower. If it's crowded, there's a hot spring nearby, so if you'd like to take a soak, you can go there.◼︎Jalan's reply says, ``I would be bothered if you leave a review.'' However, since I am a guest who stayed at the hotel, I have the right to post a review. If you are bothered by reviews, it probably means that you are not confident in your service.Please do not provide customer service that would bother you if you get reviews. I would be in trouble if an insane owner told me that.◼︎In the reply to the Jalan review, it says "negative reviews" at the end of the sentence, but I wonder which part of my review falls under that category.◼︎︎In response to my review of Jalan, ``There is only one bath, so you have to check the timing to enter.'', the owner said, ``I was told in the reviews that I felt betrayed by what was stated in the plan explanation.'' It's also ``out of the blue'', but I don't understand what that means. ``Betrayed'' and ``out of my mind'' are complete paranoia.I just wrote about the fact that there is only one bath, and since there is only one bath, my intention is that users have to make concessions to each other to use the bath. That's all. I wrote this so that when you find this inn and read my review, you can immediately get the information that there is only one bath and a ``day hot spring'' nearby. This is because if someone finds this inn on Google Maps, they will not necessarily go to Jalan and check the details. I was surprised that she hated having baths mentioned that much. Since it is a cheap accommodation, few people will have high expectations for the quality of the bath. There is a hot spring facility nearby, so having only one bath is not a negative point. It seems like you are concerned about the bath 😅 Jalan's ratings do not allow guests to rate the bath. After all, the mention of a bath may have bothered me quite a bit. The bathroom is not dirty so there is no problem at all.◼︎It seems that Jalan's response to the rating of 3 for cleanliness is not convincing, but 3 is the middle rating on a 5-point scale, giving it a score of 60. I gave it a rating of 3 because the cleanliness was so-so. It is neither good nor bad; in other words, it is an average evaluation. That's it. Regarding the cleanliness, even though I have not made any anti-comments on Google or Jalan regarding the bathroom, common space, room, etc., I feel like I have been betrayed... It is a negative thing. I hope you don't catch it.◼︎Reply from the owner: ``There are very few customers who have posted reviews that rate the cleanliness level 3, so please let us know what you didn't like. We will use this as material for improvement.'' Judging from the replies, I don't think they would respond obediently even if I told them. People who view or express this review as ``finding fault,'' ``betrayed,'' ``unconscionable,'' or ``negative comments.'' I'm sure you'll respond to the review with a bit of anger, saying, ``It's outrageous to write something like that in a review.'' or ``Please don't write negative comments.'' I really want to improve, so I wrote this sentence. I wonder if you wrote it 🤔⚠️◼︎If you have stayed at our hotel, please leave a positive comment on Jalan or Google reviews, as well as any points you would like to see improved, any problems, or any concerns you may have. Maybe the owner said, ``That's written in the plan description. '' and ``It's disappointing to receive reviews that make you feel like you've been betrayed by something that was stated in the plan explanation.'' ” will be the reply. I think it would be appropriate for an inn to try to improve its service little by little based on such reviews.I'll be checking out Jalan's reviews on a regular basis.◼︎The owner's reply regarding the futon did not mention that it was a fluffy futon. However, it is as you say. As mentioned in the reply, it is unfortunate that it was perceived as ``finding fault'' with the thin futon.😞In order to make the customer's stay even more comfortable, we have set up a plan to increase the number of futons for an additional fee, etc., to further improve customer satisfaction. I wrote this review as advice to improve your performance.◼︎In response to my review of Jalan, the owner went out of his way to reply by saying, ``High or low is a personal feeling,'' but 3,200 yen is cheap. Do you really think that there are people who will review 3,200 yen as being expensive? It's cheap, so be confident about that. Even though I gave a positive review that it was cheap, they kept attacking me.😅😅◼︎Check out is at 9am. She allowed her close friends to stay past 9am without asking them to check out, and she encouraged her male customers, who were in their 60s, to leave early. (It seems that the person and the horse didn't get along very well←The night before, the owner and a man in his 60s had a slight conflict during a conversation.The reason was that the customer, a man in his 60s, rode a Harley, the owner rode off-road cars, and touring on forest roads. During the talk, the Harley rider didn't really understand the owner's talk about off-road cars and forest road touring, and he had a look on his face like, ``What is this guy?'' He didn't make eye contact when talking with the customer, etc. ) What does it mean for a manager to change their attitude, response, and quality of customer service towards customers? They didn't seem to think that it was okay to have different opinions because they were riding different types of bikes. I thought that as a general tendency, as we get older, we become less able to think flexibly and become less able to accept values that differ from our own.◼︎This is a long review, but if you read this review, please take this into account when considering whether or not to stay here. There are many better accommodations in the same price range around this area. thank you.I think it would be good if you could use this as material for future reflection as well as for dealing with it later.