[General review] The rooms are always full without any effort, but there is no hospitality and the staff's awareness is low. I don't want Disney's name to be tarnished.Atmosphere...When you walk through Ikspiari, you suddenly come to an open area. The low-rise atmosphere and courtyard, which is only up to the 6th floor, is wonderful.Guest room: Clean, but old-fashioned for better or worse. There are no full-length mirrors or mirrors in the bathroom, making it difficult to take care of yourself. There isn't much of a Disney feel other than the character rooms. Children's rooms in ordinary homes are more like Disney. Still, I'm not dissatisfied with the room itself, but I wish the amenities were a little more sophisticated. The force of the hot water is good. The fireworks look beautiful.The staff...some of them are nice, but many of them are quite salty. Before greeting guests, the guest service staff will say, ``We would like to ask you some questions,'' in a tone of voice that seems to be checking to make sure you are not a non-guest. Not just one person or once. Once they realize that you are a guest and have a legitimate business to attend to, their response becomes a little softer. It may be that people are more wary of dealing with various people, but there are many places where the staff at cheap hotels are warmer and more hospitable. The response from the front desk is also confusing.Weddings...I guess there's not much time to spare as the wedding ceremony is packed from morning till night. Even if you arrive early, there is no waiting room except for relatives. Although this is a problem, there are not enough sofas or benches, and guests are standing here and there in the hallway with their hands on their hands. Most people go to their wedding ceremony with plenty of time to spare, but they don't actually show up until the time specified in the invitation has passed. There is no waiting hall or guidance staff.A bride from another group was passing through such a chaotic hallway, but the staff member was holding her hand and telling her to make way. It seems that I wanted to avoid it and go to the one that was frozen). Even so, I was shocked to see it.After the ceremony, everyone watches from the narrow outside hallway as the bride and groom and their relatives take photos outside in the gazebo. This is quite a long journey, so we strongly recommend that those attending in hot or cold weather be prepared and properly equipped. It is better not to leave your coats or large luggage at the cloakroom, but to enter the chapel with a parasol and a drink, especially in hot weather.(The weather was nice this time, but there were no prior announcements or guidance regarding this.)Throughout the ceremony and reception, multiple photographers were always blocking the front row during photo shoot time. The host went out of his way to say things like, ``First of all, I would like to ask the wedding photographer,'' and ``I would like to ask the guests next,'' but I wonder if they should open up the room at the right time for the guests, or at least wait for the camera. What if we could set it one step lower? Of course, it is best to leave a beautiful record of the bride and groom, but there is already an overwhelming number of filming staff, and the staff and equipment obstruct the scene from every angle.And the servers.There were some warm and nice people here as well, but there were also just as many people who were unrecognizable. (Maybe it's a coincidence, but they're all men)The first dish had just been served, and the first toast had not yet been finished, when he hurriedly said in a strong tone, ``We have plenty of time, so please hurry up and enjoy yours.''Serve the drink to another person.The toast is sparkling wine with no questions asked (there are no options for those who can't drink).The best part is that he silently reaches for the plate with the cutlery placed in the shape of a square (a sign of intent while eating), and before he can stop himself, he arranges the cutlery and lowers it on his own. Multiple times.At all the weddings I've been to, even at casual restaurants, let alone high-end, I've never received such service. I can understand why you just give up 100 steps and casually encourage him to proceed, but when he rearranges the cutlery and lowers it without permission, it's so rude that I can't stop my mouth from opening. There were other things, but I didn't want to spoil the feeling of celebration, so I decided not to think about the second half.At weddings at this hotel, the first priority is always a certain "friend who came to celebrate", the second priority is the bride and groom, and the guests are in a position to watch from outside the ranks.Still, there were many wonderful parts, such as the excellent lighting, the BGM, the star-like appearance of a certain friend, and the decorations. The bride and groom looked beautiful, their friends and acquaintances were filled with smiles and tears, and they truly had a wonderful and happy time that will remain in their hearts.However, it was simply the result of the efforts of the bride and groom, and the staff at the ceremony hall were worthy of the name Fairy Tail Wedding, and I wish it was a fairy tale. I didn't want to think this, and I didn't want to say it. I would like to sincerely apologize to the bride and groom. It's even more painful because I love Disney. Really think again.