Yasudaya

When we arrived, we were greeted by a very nice couple.I was disappointed that my room didn't have a toilet because it was a last-minute reservation, but the room was spacious and comfortable.It was far from the parking lot.I went to a nearby hot spring around 7 a.m., and when I returned around 8 a.m., my futon had been folded.I was disappointed because it was before check-out and it was early in the morning, so I didn't expect to be able to get into the room.I also left my underwear out so I could change clothes right away.It was a shock as I had a good impression the day before.

As soon as you enter the door, you can feel the enthusiasm of the boss and the landlady. From the moment you are brought into the room, they carefully explain how to put on a yukata, what services are available, and how to use the nearby hot springs. They are afraid that you will find ways to use them if you don't understand. English explanations one by one. Although it may not be the best-equipped hotel here, you can still feel the care.

When I took care of them last year, it was very cold due to heavy snowfall, so I contacted them in advance to ask if they could lend me a blanket, and I told them the truth.I received a polite reply, and I replied that I was sorry for not listening to my request, and then we went on with the day.However, when I arrived, I was told, ``That's not our inn, it's a lie. There's no way it's cold in our house. Rather than email me with such a false statement, wouldn't it be better to stay somewhere else?'' Ta. (Despite saying thank you and apologizing multiple times, the receptionist told me to make it up.It is true that I was guided by my husband along the way.However, my apology was ignored again in the room.Therefore, I sensed that you were planning to ignore me, so I told you that I would not stay with you again. )You were speaking politely, not swearing. That's also true.It was cold last year, but there was a heavy snow day, so I thought they were wonderful people, and I didn't feel like giving them a bad review. I would like to stay here again, so I would like to say that I would like to say that I would like to stay with you again. I chose Yasuda-ya Ryokan again this year and was really looking forward to meeting them, so I purposely made a trip to Kinosaki.You are asking me why I made the reservation, but isn't it normal for people to try to make another reservation at a ryokan they thought was wonderful last year? That's why I wrote, ``I didn't have the eyes to see last year.''I then told them, ``(Seeing how my repeated apologies were ignored and I only talked to my husband about it), I would never stay there again.'' Is something wrong?Since it was cold in advance, I thought it would be nice to have a blanket, so I contacted them in advance. These are probably the first words you will hear right after the results come in.I understand that each inn has its own rules. I think it's natural to think that if it doesn't suit you, then don't stay there.However, if that's the case, I think it would be a good idea to say in a soft, respectful manner, ``Everything sounds like a complaint and I feel bad, so I'm going elsewhere, even though there will be a small cancellation fee.'' From there, it will be your responsibility.It could have been two days earlier.Why did you politely accept the offer and then come to the inn and then say you were uncomfortable? Was it because you wanted to say that you were crazy for directly contacting me to say that it was cold because our inn was the best?This also goes unnoticed with a polite email. The reply was also very hurtful. I was told the same thing locally. I was told this not on the way, but during a short period of time while paying at the reception desk.Please calmly transfer.There is no benefit to lyingIt says that the contact was minimal, but I apologized and said, ``I didn't mean to offend you. I'm sorry.''``It sounded like I was trying to cause harm!'' was the reply you made, and you went to the second floor.Didn't you hear that I apologized profusely because I didn't mean to hurt you?Do you really think it's all a lie?I don't understand the meaning of the background.I come from a normal family? So you're a liar?My apology was completely ignored, and I guess that was the "minor contact" you were referring to.I found out where the toothbrush was this morning, so I will delete my husband's review.In fact, I thanked the customer for giving me a toothbrush because I couldn't forgive him enough to ignore him.It was best for me to cancel two days in advance because I realized that I had offended them. I had to read the kind e-mail and find out his true intentions, since I couldn't understand it unless he told me in advance.I've never had a customer tell me it's cold before, so my words "cold" were something you couldn't tolerate.Once again, I apologize here.I'm sorry.I guess they noticed the toothbrush immediately after yesterday's review, and even though they knew it was a guest staying that day, they didn't contact us.That's because I didn't listen. I won't ask if there is any other reason.So, even though I didn't tell you anything in advance, I figured out everything and it was reasonable to cancel?There are many things in this world that we don't know unless we are told in advance. There is nothing without a blanket. I don't want to lend it. Isn't that okay? After that, it is your responsibility to decide whether to bring a blanket or pay a cancellation fee and quit, so there is no need to worry about it. However, I understand the proud inn.Thank you very much. I won't go there again

This is a good old-fashioned inn that is clean and well-maintained, with detailed explanations of the parking lot and other information before you arrive.Thank you for your help again 😊thank you very much.

Thank you very much for the other day.It was a very nice inn, reasonably priced and in a good location.The customer service was polite and I enjoyed my first visit to Kinosaki Onsen.The stork yukata was so cute and I loved it.Thank you for giving the landlady's collection to my daughter!I will treasure it as a memory!

This is a small and calm ryokan inn in a convenient location right next to Ichinoyu.The collection that the landlady had bought when she was in America was displayed at the entrance.I only stayed here without meals, so I can only know the atmosphere of the room, but I'm just thankful for the good location!There is no toilet in the room, but it is close enough that it is not an inconvenience.If you go by car, you can park at the contracted (?) Marubeni Energy parking lot for half the price.

I felt like I was back home!The staff at the inn welcomed us kindly, and we had a lot of fun sightseeing!

It is a nice little ryokan centrally located on the main onsen street, 10 min walk from Kinosaki Station, placed between 2 out of the 7 onsens in town that you get access to as part of your stay. …

Thank you very much for your help during my last stay.As I was heading there by car, I got stuck in a bit of traffic and ended up arriving later than I had planned.In the end, I ended up calling the hotel without knowing where it was, but the owner of the inn gave me a disgusted look. They welcomed me with a smile. I was very grateful.When I checked out, it became a hassle to clean up, and I ended up leaving the room a little messy, and I ended up leaving the room in a heap, which I regret a little.The atmosphere of the host was that of a friendly host and a caring landlady, and personally I thought the inn had a homely feeling and was comfortable. After checking out, I received a call about the equipment, and was told that it was a misunderstanding, but the place was also loose and I thought it was a Japanese inn.I wish you all the best in your future endeavors.

I heard from Hiroshima.I was late for check-in, but thank you for accommodating me without making any unpleasant faces.The cost performance was good, and I'm glad I was able to enjoy my first time sightseeing in Kinosaki. Good location, highly recommended