Too bad anyway...This time I went to Golden Week for the first time in several years.I've been here twice before, and as everyone has said, the reviews are true, good or bad, but I fell in love with the surrounding nature, the hostess's personality, and the deliciousness of the food, so I stayed here for the third time. However, I regretted it within 5 minutes of arriving.First of all, I went there at the check-in time, but no matter how many times I called, there was no response, and after calling about 5 times, the staff finally came out, but the previous landlady was not there, and a different woman answered. …It was customer service that I don't even know if I could call it that...There was no greeting or apology, and I was given an accommodation form and told to write this out as a matter of course. After looking lazily at the form, I was told that my room was on the second floor.A woman asks me what time it is for dinner, then tells me what time it is for breakfast, and then she says if you'll excuse me and leaves...No, no, there's no greeting, no greeting, no confirmation of names, etc., no explanation of rooms, etc. Maybe they're busy, but it's not as expected, right?However, it was my first trip in a while, and I felt sorry for my wife, so I managed to bear it and apologized to her, telling her that the food was really delicious...I decide to go out for a bit to distract myself, but I quickly realize that I feel like something is missing.I haven't been given the key.I immediately went downstairs and told him that I didn't have the key, but he seemed bothered and told me that there was only one group staying that night, so I thought I didn't need the key, but would I use it?The answer is.No, it's obvious, what kind of thought process is there that you don't need a key at an accommodation facility?Wait, wait, one group? Is it just us?So there's no meet and greet?No greeting?No explanation?No key?Impossible, right? What do you think customers are?I was so irritated that I thought about going home, but due to the time of year, there was no guarantee that I would be able to stay somewhere else, so I reluctantly gave up and left my expectations for food, went out to buy alcohol, and waited for dinner with my wife, half-drunk. Ta…When I heard a voice from below saying that it was done, I went down and saw the same big boat as before...However, I felt something strange again, and before I could collect myself, I realized...The sashimi is already a little dry...I wondered when they had put it out, but I was tired of thinking about it, and when I started eating it, it was so bad that I felt it would have tasted better if I had bought it at a local supermarket...I used to be able to tolerate other services because of the deliciousness of the food. It was delicious enough to make me want to come again...Of course, previously there was minimal greeting and explanation, but this time was unusual...Leaving later was just as I expected, in a bad way, and all I felt was that I felt sorry for my wife.The bathroom etc. is as everyone says...Early in the morning, breakfast was as expected in a bad way...Check out at 8am right after eating...There we were asked to make small talk for the first time, and after a quick conversation, we left the inn.I was soothed by the nature around me, but at Tsuru-san, I was left with nothing but regrets.I'll never go there again.