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I can't give even one star.Everything is terrible.Look at the Rakuten hotel description and photos and make a reservation.I arrived at Nikko, but the description and photos are different from the actual product. It smelled musty and rusty water came out of the tap. There is only one employee and there are no guests staying. I was fooled by the description.This is the hotel description ↓↓Leave cleaning, meals, and bed preparation to the hotel staff. You will be freed from the musty smells and spider webs you have to deal with every time you visit your vacation home, as well as from cleaning up and cleaning after returning home. We emphasize relaxation and a homely atmosphere rather than glamping. Enjoy sharing time and space with your loved ones. Barbecue in the summer. You can also bring in beer and wine. For those arriving by train, vending machines within the resort offer beer and soft drinks at convenience store prices, so you can enjoy your party at a great value.It's the exact opposite of the description.Be sure to read the reviews before making a reservation! I learned a lot.When I was looking for reviews, I found ↓.worstReviews of Hotel MorinoiePosted a review on July 22, 2015 via mobileA group of friends and I stayed for one night at a rental villa, attracted by the barbecue plan.I arrived at the site by car, but there was no guidance, but there was a sign in the hut at the entrance with the name of the person making the reservation and the building they were staying in, so I entered the building based on that.I wrote the necessary information on the accommodation book and tried to give it to someone who seemed to be an employee, but he asked, ``Did you write the room information? It says to call me, right? ” he said, looking from above.I was able to write the phone number on the room guide, but I was asked, ``What do you need?'' ” or something like that, and the conversation doesn't start.Even though it was written in the notes section at the time of reservation that check-in time must be strictly observed, the barbecue which started at 17:00 did not start until around 18:00, and there was no guidance or apology.It rained heavily during the barbecue, but they didn't take any appropriate measures and turned a blind eye. Originally, the charcoal on the barbecue was too weak to burn.There are many other things to do, but this rental vacation home was full of things to explore.The room was dingy and scary even for a group trip.Show moreUsage period: July 2015Trip type: Travel with friends24 It was helpfulThat's exactly how it felt.Other Jalan customers↓ReviewsI feel exactly the same...↓Here's what's most importantIt's not a hotel, so I don't expect a high level of customer service, but I've experienced it while visiting various hotels around the country or cottages as a hobby.! Customer service!level is low. First of all, when we entered the property where the cottage was located, there was definitely no greeting. This is still acceptable, but when I checked the vaccination ticket after that, I was mistaken for another customer who was not eligible for the national travel discount, and it was very clear that I was not eligible for the national travel discount! When I tried to go back to the cottage, I made a mistake. I was told without apology to fill out the necessary information and bring it with me, which made it difficult for me to understand. I was one step away from not being able to give out coupons that I could use because I had neglected to check the important points regarding travel discounts, which are actively supported by the government.We will ask you again to ensure that other customers do not have the same experience in the future. Thank you for your understanding.(Posted date: 2022/11/06)The owner here has no hospitality at all.The owner insisted that the barbecue here was American style and had no sauce.I was served seasoning salt and pepper that was expired. A small amount of ponzu sauce and soy sauce was served. I was told that salt and pepper is an American style, so I looked into it.Original American BBQ.I will add.Characteristics of American BBQIn addition to the standard beef and pork, American barbecue comes in a variety of varieties, including lamb and turkey. As for the parts, we use brisket (shoulder meat on the inside of the front leg), bone-in ribs (belly meat), and large chunks of lean meat that are low in fat.*For seasoning, use plenty of barbecue sauce, seasoning salt, honey mustard, etc., and there are a wide variety of commercially available barbecue sauces.↑It has barbecue sauce.I insisted that I didn't have the source, so maybe I'm ignorant? The owner does a good job...We will contact the Sanitation Bureau/Tourist Association.postscript. I made the excuse that I had replaced the salt and pepper when it was expired.I'm stunned...Sorry for the salt and pepper on that day. There is a video of him apologizing as evidence, so why didn't he tell him if he had replaced the contents at that time? The excuse of being an afterthought doesn't work, right?When all the children arrived, they looked at the rooms and wondered if they had come all the way to Tochigi to stay in a place like this. The fact that they were asking us to change to a different hotel says it all.Worst service ever and no customer serviceThis is the first time I've seen such a sloppy response.Everyone please be careful.Read the reviews and make a reservation first!

This time, I stayed with a friend for one night and two days with a meal plan during the Obon holiday. The weather was nice, and despite this year's intense heat, we were able to stay in a well-located, shaded inn in a nice environment in the woods.Each guest's room (building) is in a separate location, so it's so quiet that you forget the time, so you can have a fulfilling stay.The set meal plan included barbecue hospitality, so I thought it would be convenient as there was no need to prepare meals.The meat was delicious, and there was plenty of rice, so I was very satisfied.We had dinner and breakfast outside, and I personally liked the style of eating outside.As for transportation, there is a station nearby, so I think it is convenient enough to access the hotel.If you're lucky, the SL will pass right in front of the hotel entrance, so it's the best position.The staff were also very pleasant, and I had a long conversation with them, and the person serving them also felt comfortable.Even though the inn I was staying at was a few years old, the terrace was clean and the room was clean, so I got the impression that it was well maintained.I wasn't particularly dissatisfied when using it.It was nice that we were able to bring alcohol with us to the barbecue.I didn't have any particular complaints, but I personally found the pillows and mattresses on the bedding to be hard, so I thought it would have been nice to have more in the room.I used it this time and was satisfied with it, so I would like to use it for 2 nights next time.Thank you for your time.

We had a relaxing time with 3 generations. The kids had a blast on the London Bus in the Kids Suite. A cottage is a great space for just the family. …

We had a party for my father's 65th birthday. I think I was able to show my grandson's face and be a little more filial to my parents. I grew up in the city, so I admire places like this in the countryside. I want to go again with my family.

To avoid the coronavirus, I stayed in a detached cottage in the forest with room and board for my family. There was no need to worry about the Three Cs as the restaurant did not have common indoor facilities such as a lobby or hallway. The children had a lot of fun with the drum bench and mechanical clock in the room. However, the guest rooms are separated one by one, so I was able to relax without worrying about the vibrations and noises around me.

I can't give even one star.Everything is terrible.Look at the Rakuten hotel description and photos and make a reservation.I arrived at Nikko, but the description and photos are different from the actual product. It smelled musty and rusty water came out of the tap. There is only one employee and there are no guests staying. I was fooled by the description.This is the hotel description ↓↓Leave cleaning, meals, and bed preparation to the hotel staff. You will be freed from the musty smells and spider webs you have to deal with every time you visit your vacation home, as well as from cleaning up and cleaning after returning home. We emphasize relaxation and a homely atmosphere rather than glamping. Enjoy sharing time and space with your loved ones. Barbecue in the summer. You can also bring in beer and wine. For those arriving by train, vending machines within the resort offer beer and soft drinks at convenience store prices, so you can enjoy your party at a great value.It's the exact opposite of the description.Be sure to read the reviews before making a reservation! I learned a lot.When I was looking for reviews, I found ↓.worstReviews of Hotel MorinoiePosted a review on July 22, 2015 via mobileA group of friends and I stayed for one night at a rental villa, attracted by the barbecue plan.I arrived at the site by car, but there was no guidance, but there was a sign in the hut at the entrance with the name of the person making the reservation and the building they were staying in, so I entered the building based on that.I wrote the necessary information on the accommodation book and tried to give it to someone who seemed to be an employee, but he asked, ``Did you write the room information? It says to call me, right? ” he said, looking from above.I was able to write the phone number on the room guide, but I was asked, ``What do you need?'' ” or something like that, and the conversation doesn't start.Even though it was written in the notes section at the time of reservation that check-in time must be strictly observed, the barbecue which started at 17:00 did not start until around 18:00, and there was no guidance or apology.It rained heavily during the barbecue, but they didn't take any appropriate measures and turned a blind eye. Originally, the charcoal on the barbecue was too weak to burn.There are many other things to do, but this rental vacation home was full of things to explore.The room was dingy and scary even for a group trip.Show moreUsage period: July 2015Trip type: Travel with friends24 It was helpfulThat's exactly how it felt.Other Jalan customers↓ReviewsI feel exactly the same...↓Here's what's most importantIt's not a hotel, so I don't expect a high level of customer service, but I've experienced it while visiting various hotels around the country or cottages as a hobby.! Customer service!level is low. First of all, when we entered the property where the cottage was located, there was definitely no greeting. This is still acceptable, but when I checked the vaccination ticket after that, I was mistaken for another customer who was not eligible for the national travel discount, and it was very clear that I was not eligible for the national travel discount! When I tried to go back to the cottage, I made a mistake. I was told without apology to fill out the necessary information and bring it with me, which made it difficult for me to understand. I was one step away from not being able to give out coupons that I could use because I had neglected to check the important points regarding travel discounts, which are actively supported by the government.We will ask you again to ensure that other customers do not have the same experience in the future. Thank you for your understanding.(Posted date: 2022/11/06)The owner here has no hospitality at all.The owner insisted that the barbecue here was American style and had no sauce.I was served seasoning salt and pepper that was expired. A small amount of ponzu sauce and soy sauce was served. I was told that salt and pepper is an American style, so I looked into it.Original American BBQ.I will add.Characteristics of American BBQIn addition to the standard beef and pork, American barbecue comes in a variety of varieties, including lamb and turkey. As for the parts, we use brisket (shoulder meat on the inside of the front leg), bone-in ribs (belly meat), and large chunks of lean meat that are low in fat.*For seasoning, use plenty of barbecue sauce, seasoning salt, honey mustard, etc., and there are a wide variety of commercially available barbecue sauces.↑It has barbecue sauce.I insisted that I didn't have the source, so maybe I'm ignorant? The owner does a good job...We will contact the Sanitation Bureau/Tourist Association.postscript. I made the excuse that I had replaced the salt and pepper when it was expired.I'm stunned...Sorry for the salt and pepper on that day. There is a video of him apologizing as evidence, so why didn't he tell him if he had replaced the contents at that time? The excuse of being an afterthought doesn't work, right?When all the children arrived, they looked at the rooms and wondered if they had come all the way to Tochigi to stay in a place like this. The fact that they were asking us to change to a different hotel says it all.Worst service ever and no customer serviceThis is the first time I've seen such a sloppy response.Everyone please be careful.Read the reviews and make a reservation first!