Strange how many guests describe the innkeeper as friendly...he is unpredictable, rude, unprofessional and unfriendly.I made a non-binding request. We wanted to offer employees somewhere to stay overnight after a celebration. The innkeeper told me a possible number of beds. The contact was nice and uncomplicated. We agreed that I would clarify the number of guests.When I got there to make the reservation, the innkeeper was like a different person. He accused me of ruining his entire business because our employees were only coming for one night. He was worried that he wouldn't be able to rent out the rooms from Saturday to Sunday. Despite understanding, he should then state that booking is only possible for two nights or more. I was so perplexed that I was speechless. I said to him, "We can just leave it alone," but he then said, "No, I promised you, so let's do it now." We reserved a total of 7 rooms for 10 people. One triple room, one double room and five single rooms.On the day of the celebration and overnight stay, I was at his guesthouse on time to collect the keys for our employees. He showed me the rooms. Everything was again very nice and friendly.When our employees arrived in the afternoon, I was there again to hand them their room keys. I was upstairs with the first employee, another was due to arrive any moment. Since the back door to the hallway with the rooms on the upper floor could of course only be opened with a key, the first employee left the door open briefly for the second employee. And only for a few minutes while the colleague parked his car. When he arrived, the innkeeper suddenly came stomping up the stairs angrily. Without greeting the guests, he immediately shouted in an outrageously angry tone, "Who left the door open?" and “Do you do this at home too?”. He was upset because he was afraid animals would come in. Why doesn't he come up, greet his guests in a friendly manner and then end the conversation with a friendly note that he doesn't like it when the door downstairs is open? How can you treat your guests like that?When the first employee bluntly admitted that he had left the door open, apologized and wanted to go down immediately to close it, the innkeeper stomped back downstairs, grumbling, "I'll do that myself." The three of us just looked at each other in horror. The next colleague who arrived went straight into the front of the restaurant and introduced himself and asked where he had to go. He was immediately treated unfriendly by the innkeeper with the comment “Are you too stupid to find a door?” welcomed.At breakfast the next morning he was friendly again, but word of his behavior got around among colleagues at our company party, so not everyone wanted to stay for breakfast.I'm just amazed at this unpredictability and unfriendliness towards his customers. I also complained to the owner about it. We work in customer service ourselves. He would have received a warning from me for such behavior towards customers.If you look past this gentleman, you can definitely spend a night there. The rooms were ok so far, only in one of the rooms the tiny bathroom was really unreasonable. Our employees also said that the hot water in the shower goes away when someone uses water in the next room. The breakfast was varied and good. The location is quiet and from there you can quickly get into nature, but also quickly into the city. The owner was always friendly, but tended to stay in the background. Unfortunately, you have the most contact with the unpredictable gentleman.His response to my review is a lie. I didn't bargain for a second about prices. His outdated idea of call centers makes him look stupid because we could teach him customer service.