Restaurant Alter Keller

We had a delicious meal here. The fries were wonderfully crispy, the schaufele was delicious and fell right off the bone, so tender. The schnitzel was also delicious. If we were here another evening we would definitely have eaten here again. And I don't understand the 1 star reviews with "unfriendly". We were helped very kindly even though we did not have a reservation and it was already quite full. If we ever come this way again, we will definitely eat here again!

Terrible Racist Boss！If you are Asian, please avoid this restaurant. Our family ordered six main courses and one soup. When we realised it was too much food, I politely asked if we could have small plates. The female boss responded with a rude and snobby expression, saying, "We charge one Euro for one plate. How many plates do you want?" We were shocked. When I confirmed with her if this applied to empty plates, she informed us, "In Germany, we don't share food. This is your main course, and this is my main course. We don't share!"We come from Australia and have been to a lot of Western restaurants, but we have never been treated like this. This experience has ruined our time in Europe and hurt my kids' feelings a lot. When I explained to them that maybe this lady just had a bad day, they said, "No, she was talking to other German customers happily." I should have read other comments here from Asian people before I visited. I can't believe such racism in hospitality can survive. It’s unacceptable to foster such an unwelcoming environment. Everyone deserves to feel respected and valued, and unfortunately, this restaurant fails on both counts.

Fortunately, I asked a German friend to help me book the restaurant first. The food is delicious, the waiters are friendly, and the food portions are large. Taiwanese people will not be able to finish the main meal per person.

We didn't like it and I think we were the only ones unlucky. I received so many good opinions from friends and neighbors that Alter Keller is the best restaurant in town.Our pork chops were fatty and not crispy, and the fries were not baked. We were sitting at the kitchen and we had the impression that automatically when they heard that we were speaking Polish, the owner became cold. The neighbors next door had beautiful, large pork chops, great looking dishes. And we got Zonek 🙄Pity

🔻🔻🔻__________Thank You for checking out our one-star reviews.Since most people check the bad stuff first, I think it's best to post this here:My name is Laura, I've been working at the Alter Keller Restaurant since 2018 and I love my job. You may have noticed me on your last visit. :)As the hospitality industry gets tough, I need to speak up for my restaurant to my guests and future guests.We are one of the smallest hotels & restaurants in the heart of Rothenburg ob der Tauber, we all do our best and work with passion. We are all trained professionals.Each meal is freshly prepared by our chef and owner Markus. Every guest is warmly welcomed by Miriam, his wife and owner, who works in the restaurant and hotel. Both work 24/7.Due to Corona, many hotels and restaurants have lost their staff, closed their kitchens and no longer serve meals. The side effects are that not every guest who will have a hotel room for the night will also find a place for dinner. The calculation doesn't add up.We've had a lot of frustrated potential guests lately who we had to turn away because we were fully booked. As well as telling us that they have been looking for a place in the city in the evening for a long time. However, if you don't reserve a table, you will be rejected everywhere and have only booked a bed & breakfast hotel yourself.Please note that we try to accommodate as many guests as possible, but we have limited space, places and time. Since we only have 13 tables in the restaurant, we are quickly booked out.In order to find you a way out of this stressful situation and to satisfy your desire for a warm meal after a long day of hiking and sightseeing, we have our reservations in time windows from 17:30-19:30 and 19:30-22:00 clock changed. Our tables on the terrace in the summer are usually only kept on good luck for your spontaneous visits.If you are the lucky one we can accommodate even though we are fully booked. We ask you for a moment of calmness. We need 5-10 minutes to clear the table for you freely and cleanly.We have to plan our few staff carefully, and with limited regular working hours for our employees, we usually close our kitchen just after 8 pm. Due to the lack of staff and chefs, most other restaurants have to do the same and close their kitchens early.Most of my guests are stressed out on vacation and I really wonder why?I can understand that traveling is exhausting, but when you bring your stress with you and try to rush through your dinner, you have to deal with ruining it yourself.We are a small Bavarian-Franconian steak restaurant. The good ratings come from our guests who appreciate authentic German home cooking. We are not awarded by Michelin stars or similar classifications. We never said we were a high-end restaurant.We serve honest meals. Each guest has a different taste and expectation that we try to meet every day.As we are not a fast-food chain we try to be as quick as possible, but our staff is limited by two hands and two feet.On weekends and busy evenings, we expect you to bring some time when you enter our very busy restaurant. If you relax and take your time, your entire experience will be enjoyable.The last few weeks have been busy and exhausting. We had some "nice" experiences. I can understand that things are getting frustrated, but there's no reason to use me, and the rest of our staff, as your bad mood and stress outlet.Please remember we are all humans.I hope I was able to make things clearer for all of Us.We look forward to hosting and serving You all with kindness and respect, and hope to welcome you in a relaxed and comfortable manner.Yours,Laura <3Team member of Alter KellerFor more funny pictures behind the scenes - follow us on Instagram @alterkeller :)

Make reservations as a precaution.Dogs are allowed in.It's worth stopping here because the food is delicious and plentiful.My wife couldn't finish her schnitzel, but I only just finished my Schäufele because it was very tasty. Plus one or two delicious beers and a delicious apricot from Scheible, that's all you need.

Delicious food with huge portions! Friendly staff who are efficient. Good value for money.

This place was absolutely delicious! Great food all around for the kids and adults!

We spent a very nice evening in a great restaurant! The service was super friendly and direct. The quality of the food is really good. The beef goulash was cooked perfectly and the pork shoulder was also wonderful.Always happy, it was definitely worth the wait. (On public holidays at 6 p.m. approx. 20 minutes)

A super nice, rustic location. Very good food, very excellent service. Very professional, quick and attentive. Portions are very large. We recommend 100%!!