SMARTments business BERLIN KARLSHORST - Serviced Apartments
7.8
Very Good(189 reviews)
Treskowallee 115, 10318 Berlin, Germany
+49 30 26590060
+1
Hotel Description
SMARTments business BERLIN KARLSHORST - Serviced Apartments is a modern and comfortable hotel located at Treskowallee 115, 10318 Berlin, Germany. Situated in the large borough of Karlshorst, this hotel offers guests a peaceful yet accessible location with easy access to a variety of attractions. The area is well known for its proximity to the Stasi Museum, Hohenschönhausen Memorial, and the Dong Xuan Center, a bustling area full of vibrant restaurants and shops. The hotel itself features contemporary architecture and functional, self-catering apartment-style accommodations, providing guests with a homely feel during their stay. The rooms are equipped with essential amenities such as kitchenettes, coffee makers, and spacious living areas designed for both short and long stays. Whether you're traveling for business or leisure, the fully equipped kitchens allow you to prepare your own meals, making it a perfect choice for extended stays. Guests can enjoy the convenience of a 2-minute walk to the nearest train station, providing quick access to the heart of Berlin. The hotel is just a 16-minute drive from the iconic East Side Gallery, allowing guests to explore one of Berlin's most famous cultural landmarks. While the hotel offers several essential services such as self-service laundry, free Wi-Fi, and a restaurant, it also maintains a smoke-free environment and provides accessible features for guests with mobility needs. The rooms, while cozy and functional, have received mixed reviews regarding the bathrooms, but the overall ambiance of the hotel remains welcoming and ideal for travelers seeking a relaxing, independent stay. Additionally, public transport options are nearby, with Berlin Brandenburg Airport being just a 27-minute taxi ride away. For those looking to explore Berlin’s historical and cultural landmarks, major sights like Brandenburg Gate, the Berlin TV Tower, and the Reichstag Building are all easily accessible. The hotel's proximity to several excellent dining options, such as Bistro AllerMunde, Italienisches Restaurant Quattro Fratelli, and Syrtaki, provides guests with a wide variety of culinary experiences. SMARTments business BERLIN KARLSHORST is a perfect base for exploring Berlin's history while offering modern comforts and a homely atmosphere.
The Most Outstanding Trait
1. Rooms equipped with kitchenettes and coffee makers
2. Convenient location with easy access to public transport
3. Self-catering apartments perfect for long stays
4. On-site restaurant offering a variety of dining options
5. Smoke-free property with accessible features
6. Free Wi-Fi in all areas for guests
7. Close proximity to the Stasi Museum and Hohenschönhausen Memorial
8. Just a 16-minute drive to the East Side Gallery
9. 2-minute walk to the nearest train station
10. Located near popular restaurants and shops at Dong Xuan Center
7.4 Very Good
Location rating
Top sights
East Side Gallery
17 min
Brandenburg Gate29 min
Berlin TV Tower20 min
Reichstag Building31 min
Berlin Cathedral26 min
Nearest locations
Italienisches Restaurant Quattro Fratelli
1 min
Trattoria Familato1 min
Harmonie1 min
Bistro AllerMunde2 min
Syrtaki2 min
Gundelfinger2 min
Wernesgrüner B2 min
Zur Sonne2 min
See more Interesting locations
Good to know
| Check-in | 15:00 |
| Check-out | 11:00 |
| Location rating | 7.4 |
| Nearest airport | Berlin Brandenburg Airport |
| Travel time to airport | 27 min |
Nightly price (Only for reference price for sample day)
Check-in: Sun, Dec 01
Check-out: Mon, Dec 02
$98
$96
$80
$98
$98
$98
$98
$98
$98
$98
$98
$98
$110
Recommended properties nearby
Location
Treskowallee 115, 10318 Berlin, Germany
Airports:
Berlin Brandenburg Airport
Taxi: 27 min
Transit: 39 min
Transit:
Wuhletal
Taxi: 15 min
Walking: 1 hr 21 min
S Karlshorst
Walking: 3 min
Schöneweide
Taxi: 15 min
Walking: 51 min
Karlshorst
Walking: 2 min
Lichtenberg
Taxi: 11 min
Walking: 1 hr 3 min
Nearby locations
7.4
Very Good Location
Lichtenberg
Large borough known for the Stasi Museum, Hohenschönhausen Memorial & Dong Xuan Center restaurants.
Top Attractions
Top Restaurants
Amenities and Facilities
Parking & transportation
No parking
Services
Front desk
Self-service laundry
Pets
No pets
Languages spoken
English
German
Accessibility
Accessible
Accessible parking
Accessible elevator
Policies & payments
Smoke-free property
Credit cards
NFC mobile payments
Food & drink
Restaurant
Vending machines
Wellness
No fitness center
No spa
Children
Kid-friendly
Internet
Wi-Fi
Wi-Fi in public areas
Pools
No pools
No hot tub
Rooms
No air conditioning
Kitchen
Coffee maker
Reviews
100% reviews from partners and customers booking on Dinogo
6.7
97 reviews
Wonderful
36
Excellent
16
Good
16
Below Average
6
Not Good
23
Raido
1/5
When you want then go this hotell but I will never visit this hotel again.
Doesn't matter what you say, they won't respond to you at all during the trip, and it's a bad experience.
Room 1
Service 1
Location1
Hương Hằng Hà
5/5
- Online check-in- great apartment and location- close to tram, S-Bahn station- beautiful view
Kevin König
3/5
I lived there for half a year. My room was great in terms of layout. Cleanliness is fine. Unfortunately, there is the worst moth problem there. I didn't find the hallways particularly nice either. And unfortunately the lobby doesn't have any seating to sit down with a few people. If you can choose the Smartments, I would recommend the one in Prenzlauer Berg.
Mi “DeBob” Ko
3/5
The two of us stayed at smartmets business for 5 days and had a twin room.Positive:Size of the room sufficient. The furniture is ok.Closet size good.Beds comfortable, although quite narrow. If you push them together, ok.Window was super tight, trains could only be heard muffled (the platform was at the same height as the window and about 50m away.)Hardly heard any noises from other guests.Nice bathroom, lots of storage space, towel heater. Shower ok, even if little water pressure. Got hot quickly.Great location. Quickly reach the S-Bahn, shop, eat out, etc. everything is nearby.Negative:As in the many reviews before me: Non-existent cleanliness!!!Stains on the surfaces of the table, cupboard doors and kitchen counters. Crumbs and fluffy dust in the corners. A whole army of fluff under the bed. Hair on the fresh? made bed.So the first thing I did was clean the entire room. I had the feeling that everything was just wiped over with the same rag. Dust on and in the cupboards. Remote control disgustingly messed up. Was glad I had my wipes with me.Kitchen equipment:Great at first glance, not so much at second glance. Pots dented on the underside, pan should only be used carefully so that the handle does not fall off. Broken corkscrew. I preferred not to use the coffee machine. Only 2 cups there.I washed all the dishes myself before using them because there were traces of the previous guest on them.It was quite warm in the room even though it was cold outside. I can well imagine that it is unbearable in summer.Ventilation of the bathroom is non-stop. Unable to switch off. So there's a constant noise that you get used to.Summary:After cleaning ourselves, it was an acceptable place to stay for us. Had a few nice days in Berlin.But I wonder why so many negative reviews about cleanliness aren't being addressed. This drags down what is actually a pretty good accommodation. Too bad!Will we come back? Perhaps. If the reviews of the negative points improve and definitely not in the summer.
JulieN Le Garnec
1/5
Good location, nice and affordable breakfast... Very unpleasant staff... In 8 days the cleaning was not done once in the room which, in addition, did not correspond to the photo...
3616 Kunicyna
5/5
Perfect hotel! We were there in September 2024. Convenient location, transport interchange - metro nearby. Grocery stores within walking distance. The hotel has good Wi-Fi. The room had everything you need, corresponding to the photos on the website. The room is cozy.
Room 5
Service 5
Location5
Raffaela Haag
3/5
The cleaning leaves a lot to be desired. Hair and dust everywhere. The refrigerator was loose and you had to be careful not to tip over when opening it. The fridge was smelly and musty. The dirt was already collecting between the refrigerator and the cupboard. The room smelled like old cleaning rags. It used to be better.
Jan S.
1/5
- Setup: First, something positive. The general furnishings correspond to the images on the Internet and are discreetly and tastefully selected. The only question is whether you want to use them with this level of cleanliness.- Cleanliness: My biggest problem. The room was obviously only superficially cleaned. My predecessor's fingernails and a razor were left on the bed base, and there was house dust everywhere. There was a booger stuck to the wall in the bathroom. The dishes in the cupboard were grossly dirty and those are just the visible contaminations, so you don't even want to know what the other hygiene is like. A disgrace at that price. There is also an unpleasant smell that comes from the drains in the morning hours.- Volume: Given the location on a main road and an S-Bahn, a certain amount of background noise is to be expected, of course. The window closes well and insulates satisfactorily, so that wasn't the main problem.But what I didn't expect (and couldn't expect) were the noises in the house itself: under the room doors there is a 1.5 finger-sized gap through which doors constantly slam, footsteps and conversations in the hallway, etc. create an annoying noise in the room arrive. You have to assume the same about your own noise outside: privacy is probably not a priority. In addition, there is a heater, heat pump or similar, whose humming and roaring can be heard right next to the bed at night. I imagined recovery differently.- General Service: My first impression started with the touchpad for entering the door code not working and I didn't even get into the building until another guest happened to let me in. Second impression: The machine for drinks etc. is broken. The staff seemed friendly on the phone, but that doesn't make up for the rest.
Coolusername
2/5
I was there with my work group, on business.• About the location: Shops nearby and directly in the house; e-scooters are often available within 10 minutes. The train station is next to it (which you can also hear when the window is open, at least from my room). Parking spaces are a little away.• Hotel & check-in: Very digital, which I liked. I checked in in advance using the “Hotel Bird” app, which made a lot of things easier on site. I didn't see anyone at the reception in 8 days of stay. However, there was one slightly older guest who found it almost impossible to check in because he didn't know how. Was able to help him, according to his statement he tried in vain for several hours and waited until an employee came, which never happened.• About the rooms: See picture. Surface clean, when I arrived I took a rough look at the bed and it already looked clean. What you see in the picture is under the duvet cover and is not my hair. There were 2 hairs in the shower that were also obviously visible. I wouldn't mind anything but not for the price. My work group often complained about the heat, which other comments confirm. It was cooler outside than in the rooms, but that wasn't the case for me. There was only a fan, no real air conditioning. The room cleaning that comes once a week was sufficient for me. The bed was very uncomfortable, I rarely slept through the night and that was definitely due to the bed and the train station in front of my room. Light switches were accessible directly from the bed.What bothered me the most: The very bad bed. What was good: the check-in and the key card.
jenny knobloch
2/5
The location and facilities are ok so far, although everything is already quite used. The cleanliness leaves a lot to be desired. You can actually see the layer of dust on the backrest of the bed. Worst of all, it's been midsummer temperatures outside for days, it's over 30° in the rooms, you can't ventilate at night because of the 4-lane road and the railway tracks next door. You can't sleep properly at night. The fan is probably intended as a joke. Definitely not recommended in summer.
Shilpa Janarthanan
4/5
They have self check-in/out option which was quick and efficient. Comprehensive kitchenette, including pots, strainer, cutlery etc.
Room 4
Service 3
Location4
JC
Jenny C
4/5
The hotel was clean and nice. Location wise, it was a bit far out from the city centre. More suburban. But there's a train station just next to the hotel and tram lines outside the hotel too. …
Eddy vara
3/5
Mini hotel appartment - reception fee ours during the day the rest all electronic - cleaning up to you. They don’t do it everyday
Room 3
Service 1
Location1
PR
3/5
It's not even 24 degrees outside and the rooms are over 30 degrees. I don't know how it works, but there are no air conditioning systems and ventilation is difficult because there is no draft. The rooms get dirtier with every visit, so you notice the poor quality of the kitchen and it becomes correspondingly disgusting.The concept and prices are actually great, but the comfort leaves a lot to be desired. It's a good alternative in winter, but unbearable in summer.
danije Farmer
2/5
Price performance unfortunately not justified... no air conditioning, no water pressure, dirt on the walls right next to the bed and the hygiene in the bathroom (shabby shower) do not justify the high prices at all
Miri P
5/5
We were there for three days and completely satisfied.Check-in went smoothly and the room was clean, comfortable and equipped with everything you need. Refrigerator, kitchen, dishwasher, toaster, coffee machine and plates, cutlery etc. were available.The proximity to public transport is a big advantage and you can quickly reach all important points in Berlin.Clear recommendation 😊
JA
June A
4/5
This was a brilliant place for me - an autistic woman travelling on her own. The location was perfect, literally right next to the station with supermarkets almost across the road. …
Karin Richter-Müller
4/5
Very well located hotel. We always enjoy staying there.
Gülben ÇELİK
1/5
It was the dirtiest hotel I've ever stayed in my life. We stayed for 2 days and the rooms were never cleaned. I was very uncomfortable using the toilet. The bed and pillows were extremely uncomfortable. It is impossible to find hotel employees outside working hours. I do not recommend it at all and I will continue my trip by moving to a different hotel for the remaining 2 days.
Meike M
4/5
My boyfriend and I spent 10 nights at smartsments while we were on a city trip to Berlin. The location is great: there is a tram and metro right in front of you and you are in the center in just 20 minutes. There are 4 supermarkets within walking distance (max 2 minutes) and there are several restaurants in the street. The service is nice, but please note: it is not a hotel room but an apartment that you rent. There is only someone at the counter on weekdays and he is often only there until about 4:00/5:00 PM. The times I spoke to someone they were very friendly and helped me with my questions.The rooms are neat and have a kitchenette (dishwasher, refrigerator, hob, basic utensils, sink), a bathroom (toilet, shower, sink), a table with 2 chairs, a TV, cupboard space and a bed. It is nicely laid out and the refrigerator and dishwasher are a real plus.If you sit on the street side, it can be loud with the windows open. And you also want to open it, because it was very warm in the room. I think that's the only drawback. During our stay it was a maximum of 24 degrees outside, but it was very warm in the room (26/27 degrees). The windows can be opened, but if you don't want to wake up before 7:00 it is not wise to leave them open (but then it will remain very warm). All in all, this is a really great place to stay. Your room is cleaned once a week, you have your own kitchenette and you stay centrally. 10/10 would recommend.