Renaissance Riessersee

The view from the terrace was amazing.

The hotel restaurant is in a great location and invites you to relax. But the waiters are filling up like nothing better, no good day, you are given a menu and two minutes later you are there and want to know what you want to order. Any demand was too much for them.

Right on the lake with beautiful views of the mountains. Lots of seating both inside and on the terrace. Friendly service and delicious food!!

This is only about the restaurant. We parked outside and came in to ask about the meter, how to pay. We had to follow the guy who worked here saying excuse me while he ignored us for 5 whole minutes!!! A customer setting there was astonished! asking why is this guy treating you that way!!!yes why! is it bcz one of us is clearly a Muslim wearing a hijab? needless to say we did not eat here, nor we intend to do so ever.

Nice location right on the lake. Very good service before. Special meal requests were catered for without any problems.However, the lake house is not very centrally located. The Seehaus can be easily reached on foot via the ascending but relatively short Rießerser footpath.In terms of price, I found the lake house to be quite expensive if you only want to take a short break on a hike. Overall, a nice location in an idyllic place.

Great location with a view of the Waxebstein

This review only concerns the restaurant with a view of the Riessersee. We are currently staying at the Riessersee hotel, where the staff is generally very friendly. That is absolutely not the case in the restaurant. On our two visits this week, we were confronted with unfriendly staff. We did not feel welcome here.

It's a shame, very nice location, but apparently you don't really want to have or serve many guests.We arrived towards evening and sat down at a free window seat where people had obviously already eaten.About 5 waiters then walked past us without even looking at us. Since it was 8:30 p.m., no one wanted to serve us anymore. At some point a waiter came and took our order.The table, which was still dirty, was no longer cleaned. In my opinion, that doesn't work at all!Food was okay - except for the beef broth:Cheap packet soup, lukewarm, probably straight out of the microwave before the end of the day - inedible!Map very limited.Went there again alone and a third time with friends - the location is really nice.But again they weren't served at first. Our friends asked us if it was always like that here...So it doesn't seem to be a coincidence or accident, but rather normal there.After the last order and consumption, we asked a waiter for the bill.Here too we waited at least 20 minutes without anyone paying any attention to us again. At the third friendly reminder from our acquaintances, a waiter gave us such an evil look that it was cheeky! This is not how you should treat guests.I have the impression that there is a lack of motivation and good organization here.We won't be going there again!-------------------------------------------------- ---------------Update after response from the restaurant:"...If you give us the chance to regain your trust, we guarantee that we will do our best to ensure that you have as good an experience with us as other guests.Best regards,Franz OstlerManagement Assistant"Dear Mr. Ostler,If you look again at other, previous reviews, you will see that some other guests have also described exactly this problem - and have been doing so for years.I think it's a shame that you only respond here with your "standard answer".This makes me feel like I'm not really being taken seriously and that's another reason for me not to stop there on our next holiday in Garmisch.I hope for your sake and that of other guests that you can resolve the obvious service motivation problem.Best regards

Staff pays too little attention to the guests; They do not check whether everything is in order, they do not ask if you would like something to drink and eventually they say that the kitchen is already closed (at 8.45 pm) and that we could no longer order dessert. We were only told this after waiting a while for the menu and having to call a waiter for this. When paying it was downright rude; the waiter grabbed the ATM back from the table and walked away without saying anything. Disappointing.We couldn't see anything of the beautiful view because we were sitting behind a pillar inside.

Great lakeside terrace, very attentive and nice service. Non-alcoholic cocktails are highly recommended, the sausage salad was also great - but a bit too expensive for €13.