Klosterhotel Eifel
7.4
Very Good(91 reviews)
Augustinerstraße 2, 54576 Hillesheim, Germany
+49 6593 8028310
+2
Hotel Description
Klosterhotel Eifel, located at Augustinerstraße 2, 54576 Hillesheim, Germany, is an exceptional retreat in the heart of the Eifel region. This peaceful hotel offers a harmonious blend of modern comfort and historic charm, situated in a vibrant area surrounded by beautiful natural landscapes. The hotel is just a short drive away from some of the region's most remarkable attractions, such as Dreimühlen-Wasserfall, the Eagle and Wolf Park Kasselburg, and the Buchenlochhöhle. Guests will find the rooms spacious, well-appointed, and designed to provide ultimate comfort for a relaxing stay. Each room comes equipped with high-speed Wi-Fi, a private bathroom, and modern amenities that cater to both business and leisure travelers. Klosterhotel Eifel stands out with its special amenities, including an indoor pool, sauna, and fitness center with elliptical machines, offering guests plenty of opportunities to unwind and stay active. The on-site restaurant and bar provide delicious meals and refreshing drinks, and the availability of room service adds an extra level of convenience. Public transport options, including taxi services to nearby airports like Hahn and Cologne Bonn, make it easy for guests to explore the region or travel for business. Health and safety measures are a priority, with a commitment to ensuring guests' well-being throughout their stay. With popular activities like hiking, visiting nearby cultural sights, or simply relaxing at the hotel, there’s always something to do. Dining options nearby include Bauernstube Hillesheim, Mehdis Burgersaloon, and Taverna Romana, offering diverse culinary experiences. Klosterhotel Eifel invites guests to experience the tranquility and charm of this stunning region while enjoying a comfortable and memorable stay.
The Most Outstanding Trait
1. 10-minute drive to Eagle and Wolf Park Kasselburg
2. One of the few hotels with room service in the area
3. Fitness center with elliptical machines for a complete workout
4. Indoor pool and sauna for relaxation and rejuvenation
5. Bar on-site offering drinks and a cozy atmosphere
6. Pet-friendly accommodations for those traveling with pets
7. Proximity to several delicious dining options including a gastropub and Italian restaurant
8. Easy access to public transportation with nearby taxi services to airports
9. Close to scenic hiking trails and natural attractions like Dreimühlen-Wasserfall
10. Meeting rooms and facilities available for business guests
7.8 Very Good
Location rating
Top sights
Dreimühlen-Wasserfall
17 min
Eagle and Wolf Park Kasselburg10 min
Buchenlochhöhle10 min
Rother Kopf15 min
Mühlsteinhöhlen12 min
Nearest locations
Mehdis Burgersaloon
1 min
Taverna Romana1 min
Das Krimihotel1 min
Olivin1 min
Ristorante Pizzeria Lo Stivale1 min
Blockhaus Hillesheim1 min
Grand-Cafe Fellini1 min
Burgersaloon am Rathaus1 min
See more Interesting locations
Good to know
| Check-in | 15:00 |
| Check-out | 11:00 |
| Location rating | 7.8 |
| Nearest airport | Cologne Bonn Airport |
| Travel time to airport | 1 hr 13 min |
Recommended properties nearby
Location
Augustinerstraße 2, 54576 Hillesheim, Germany
Airports:
Hahn Airport
Taxi: 1 hr 16 min
Cologne Bonn Airport
Taxi: 1 hr 13 min
Transit:
Oberbettingen-Hillesheim
Taxi: 4 min
Walking: 41 min
Lissendorf
Taxi: 8 min
Walking: 1 hr 26 min
Nearby locations
7.8
Very Good Location
Top Attractions
Top Restaurants
Amenities and Facilities
Languages spoken
English
German
Accessibility
Not accessible
Food & drink
Restaurant
Bar
Table service
Room service
Breakfast
Breakfast buffet
Wellness
Fitness center
Elliptical machine
Sauna
Spa
Pools
Indoor pool
No hot tub
Rooms
No air conditioning
Services
Front desk
Baggage storage
Elevator
Wake up calls
Pets
Pet-friendly
Parking & transportation
Parking
Self parking
Policies & payments
Credit cards
Debit cards
Cash
Business & events
Meeting rooms
Bathrooms
Private bathroom
Internet
Wi-Fi
Wi-Fi in public areas
Public internet workstation
Reviews
100% reviews from partners and customers booking on Dinogo
7.2
73 reviews
Wonderful
31
Excellent
12
Good
9
Below Average
12
Not Good
9
Chippi
5/5
My parents were there at the beginning of the year. I booked for them and asked if they could put a birthday card in the room. This was implemented very lovingly. My parents really enjoyed the weekend. There was even a birthday candle for my father at breakfast. Very attentive staff. They also found the wellness area very nice. Rooms clean and modern. Thanks again to the nice staff.
Christiane Pieper
5/5
Beautiful hotel in the middle of Hillesheim. Great rooms, good service 1A meeting rooms.
Heike Buse
5/5
We were at the monastery hotel as part of our retreat. What a great house! Staff top, very friendly, nothing is too much and everything happens with a smile. Rooms very clean, chic and comfortable. There is still a tiny bit of room for improvement when it comes to eating. Nevertheless, we would like to come back.
Birgit Tollner (Tollbine)
5/5
This hotel now has a different name: Augustinerhotel. Apparently there has also been a change of ownership. It is very well maintained and the rooms are nice, modern, clean. This hotel deserves better reviews...
C.wenden
3/5
Had booked the opening offer (see picture). Superior 1 double room and 1 double room for single use. Midweek.Entrance to the hotel (narrow) via the crime hotel car park, the hotel's own parking spaces. In the middle of town. Main road. Early in the morning you are woken up by church bells.6 hours before arrival, the dinner on the day of arrival that was included in our booking was canceled.Hotel bright, modern and clean inside. Staff friendly, sparse but tried hard.Our superior room was renovated, modern. The curtains in our room didn't completely darken. This was possible in the second room. Personally, the mattress was too soft for me. Room cleaning is only done every other day.Breakfast: baked rolls, little bread.Coffee, tea, espresso, etc. (fully automatic coffee machine).Sausage (a lot) and cheese (a little) 2 types of jam, 1x honey, yoghurt, cereal ingredients, some fresh fruit/vegetables. Scrambled eggs, eggs. Heat container at breakfast rather cold.Dinner: booked half-board from the offer is bad. A note was brought to the table where a starter (soup) and two dishes (pork loin steak with side dishes or salad bowl with gratinated cheese) dessert (chocolate cakes with fresh fruit, sparse). No main menu to choose from. The aperitif on offer (was not served).There is probably not always a chef present.Our spa area is not yet finished.Also for hotel guests there is an additional charge!!!Tip: Eat out at the crime hotel.
Michael D
5/5
Highly recommended.
Room 5
Service 5
Location5
Werner Hutter
2/5
There was no bread at dinner in the evening; the chef had apparently forgotten to bake some. My friend only got the fries after 5 minutes for his rum steak. His tomato salad didn't come at allHe lived in the hotel with 5 people. Rooms were only cleaned every other dayA hotel that used to be of top standard is run down. Others in your circle of acquaintances were told by the tenant: if you don't like it, I will personally pack your suitcases and take them to the crime hotel. My brother's room wasn't cleaned. When he asked, he was told that he had to let us know when the rooms needed to be made.All a shame for the super nice hotel
Nicole L.
5/5
Very clean and large rooms, breakfast buffet was sufficient and dining room not too crowded. The monastery hotel is close to the center. A visit to the city wall is worth it whatever the weather. We recommend.
Ferdinand Schmitz - ROGGENDORF
5/5
Very spacious and nice roomsBathroom new and largeFriendly and courteous staffCan't understand previous bad reviewsSauna costs 24 euros per person and is also brand newWould love to come backKind regards, Inge and Ferdi
Holger Päuser
2/5
It's sad to see how a beautiful hotel has been run down. Swimming pool / sauna used to be free - now €24 per person. Service at breakfast poor. Things aren't being refilled properly, tables aren't being cleared and the staff is running back and forth haphazardly. Of course there was a larger tour group on site, but then you have to employ more staff. Our 3rd visit was probably the last...
Bianca Ciric
5/5
I don't understand the negative reviews. What kind of ideas do people have here? The room prices are really cheap for this standard. Everything is friendly and renovated. It's chic and modern. Of course, not everything is perfect after the flood. But only people who have had to experience it themselves and have started over understand that. Can only recommend the hotel. Great price-performance ratio. The spa is really great. I keep coming back
PK
P K
5/5
We held a conference with several people here at the hotel. We already knew the hotel from our first stay ten years ago. …
Silvio Bensch
2/5
Not worthy of a four star hotel. When we arrived we found an unclean toilet. The service in the restaurant was quite overwhelmed. There was also a very reduced menu, which consisted of a few loose DIN A4 sheets of paper on which the dishes that were no longer available were carelessly scribbled out.The breakfast buffet was very manageable. At nine o'clock there was another slice of cheese, but nothing was refilled (breakfast until 10 o'clock). The reception was never manned, you always had to look for someone.Not to mention the regulations regarding spa use.In order to be a four star hotel, the new owner has to improve a lot. We would like to come back to this area but no longer to this hotel
Gabriele Beier
1/5
There was a glaring disproportion between the services expected in a 4-star hotel and the services received on all 3 days of our stay: we waited more than half an hour for drinks every evening, and due to a lack of staff it was not possible on any day from the hotel to be served a menu, there was often no staff at the reception, so you had to look for someone to work in other rooms, the fitness room consisted of two rooms in which there was a bicycle and a rowing machine, nothing else - this list could be extended with a few incidents that caused us all disappointment and annoyance about this type of hotel management.
wolle ditt
5/5
This time we celebrated our New Year's Eve gala with friends at the monastery hotel. The rooms were spacious and clean. The food was very good and tasty within half board and especially on New Year's Eve. The staff were very challenged but they did their job very well. The hotel management also always tried to ensure that all guests were satisfied. We don't regret our decision to celebrate the New Year there.
Thorsten Meier
5/5
Centrally located hotel, good starting point for activities in the area. Modern rooms. The service at dinner was sometimes a bit uncoordinated and slow (perhaps due to the stress surrounding the holidays).
Ully Golob
3/5
Unfortunately, expectations and reality don't really fit together. It's a real shame, because it actually has an interesting atmosphere and is a good starting point for a variety of activities.
Alice Klamandt
5/5
Great service, friendly staff, very good food, I can only recommend it. ALICE and Gerhard
Beate Hommen
5/5
Christmas brunch 2023 was very good. The service was very courteous and the food on offer was all very tasty and plentiful. Smoked salmon, roast pork, roast beef, cold cuts and cheese. The smoothies were freshly made. The warm dishes were all delicious and cooked to perfection. We'll definitely be back for Easter brunch.
Wissber Kuckuck
1/5
Last week we were at the hotel for a Christmas party with a local institution.A single catastrophe! A Christmas table decoration was promised: none of that.Unqualified staff, who were above all unhygienic and unfriendly.The food was cold, drinks and dessert were only served after the 2nd-3rd. Order served.The icing on the cake was that the staff wasn't able to break down the bill so that everyone could pay individually. Cash was also not accepted.We have holiday accommodation ourselves and will be careful not to recommend that our guests eat there.A note for the owner: We here in the West are used to different standards than in the East.