Ketterer am Kurgarten
8.6
Excellent(441 reviews)
Friedrichstraße 7-11, 78098 Triberg im Schwarzwald, Germany
+49 7722 860580
+1
Hotel Description
Ketterer am Kurgarten, located at Friedrichstraße 7-11, 78098 Triberg im Schwarzwald, Germany, offers a charming escape nestled in the heart of the Black Forest. The hotel provides stunning views of the surrounding natural beauty, creating an ideal setting for nature lovers and travelers seeking relaxation. Situated within walking distance of popular attractions such as the majestic Triberg Waterfalls (only 4 minutes away), the Schwarzwaldmuseum, and the historic Maria in der Tanne baroque church, the hotel is perfectly positioned for exploring the area. The casual yet cozy ambiance of the hotel invites guests to unwind in comfort while enjoying a serene, picturesque location. The rooms at Ketterer am Kurgarten are simply furnished but equipped with all the essentials for a pleasant stay. Guests can choose from rooms with scenic forest or mountain views, with some offering additional upgrades such as sitting areas or private verandas. A flat-screen TV is available in select rooms, while all rooms feature free Wi-Fi, ensuring guests can stay connected while surrounded by nature’s beauty. The hotel offers a delightful breakfast buffet, included in the stay, where guests can enjoy a variety of fresh and tasty options to start their day. The on-site restaurant, praised by many guests, serves hearty local dishes in a relaxed atmosphere, and for those with a sweet tooth, there is an ice cream and dessert counter in the lounge area. For an alfresco experience, guests can relax in the beer garden with a terrace, where they can enjoy a drink while soaking up the fresh air and the peaceful surroundings. Though Ketterer am Kurgarten does not have a fitness center, spa, or pool, it offers ample opportunities to explore the great outdoors. Guests are encouraged to take part in activities such as hiking to the nearby Triberg Waterfalls or visiting the Black Forest Open Air Museum, where the region’s rich cultural heritage comes to life. The hotel is pet-friendly, making it a great option for guests traveling with their furry companions. Public transport options are easily accessible, with Triberg train station just a short distance away (2 km), making travel to other parts of the region effortless. Major airports, such as Stuttgart and Karlsruhe/Baden-Baden, are also reachable by taxi or public transit in about 1.5 to 2 hours, providing easy access to the hotel. The hotel takes great pride in its commitment to health and safety measures, ensuring the well-being of its guests with a smoke-free environment and careful maintenance of hygiene protocols. Whether you're exploring the iconic Black Forest sights, enjoying the nearby waterfalls, or relaxing in the peaceful ambiance of the hotel, Ketterer am Kurgarten offers a welcoming and memorable stay for travelers of all kinds. Experience this delightful retreat, where comfort and nature blend perfectly to create a unique getaway.
The Most Outstanding Trait
1. Located just a 4-minute walk to the stunning Triberg Waterfalls, perfect for nature lovers.
2. Simple yet comfortable rooms with free Wi-Fi and scenic mountain or forest views.
3. A delicious breakfast buffet included, offering a variety of fresh and tasty options.
4. Pet-friendly policy, allowing guests to bring their dogs along for a relaxing stay.
5. An inviting on-site restaurant serving traditional regional dishes, highly praised by guests.
6. A peaceful beer garden with a terrace, offering a relaxed outdoor atmosphere.
7. Proximity to historical landmarks like the Schwarzwaldmuseum and Maria in der Tanne church.
8. Easy access to public transport, with Triberg train station just 2 km away.
9. Close to cultural attractions, including the Black Forest Open Air Museum and German Clock Museum.
10. Commitment to health and safety with a smoke-free environment and hygiene protocols.
9.2 Exceptional
Location rating
Top sights
Triberg Waterfalls
4 min
Black Forest Open Air Museum24 min
Source of the Breg20 min
German Clock Museum20 min
Schwarzwaldmuseum4 min
See more Interesting locations
Good to know
| Check-in | 15:00 |
| Check-out | 10:30 |
| Location rating | 9.2 |
| Nearest airport | Karlsruhe / Baden-Baden Airport |
| Travel time to airport | 1 hr 33 min |
Recommended properties nearby
Location
Friedrichstraße 7-11, 78098 Triberg im Schwarzwald, Germany
Airports:
Stuttgart Airport
Taxi: 1 hr 43 min
Transit: 3 hr 40 min
Karlsruhe / Baden-Baden Airport
Taxi: 1 hr 33 min
Transit: 2 hr 21 min
Transit:
Gerwigstraße, Triberg im Schwarzwald
Walking: 12 min
Jägerhaus/Abzw. B500, Triberg im Schwarzwald
Walking: 18 min
Triberg
Taxi: 5 min
Walking: 27 min
Wallfahrtsstraße, Triberg im Schwarzwald
Walking: 7 min
Marktplatz, Triberg im Schwarzwald
Walking: 6 min
Nearby locations
9.2
Exceptional Location
Offering views of the Black Forest, this casual hotel is a 12-minute walk from Maria in der Tanne baroque church, a 15-minute walk from Triberg Waterfalls and 2 km from Triberg train station.
Top Attractions
Amenities and Facilities
Pets
Pet-friendly
Dogs allowed
Parking & transportation
Parking
Policies & payments
Smoke-free property
Food & drink
Restaurant
Breakfast
Breakfast buffet
Bathrooms
Private bathroom
Shower
Wellness
No fitness center
No spa
Children
Kid-friendly
Internet
Wi-Fi
Pools
No pools
No hot tub
Rooms
No air conditioning
Reviews
100% reviews from partners and customers booking on Dinogo
7.6
162 reviews
Wonderful
78
Excellent
39
Good
10
Below Average
6
Not Good
29
Evren Tumkaya
1/5
Although it is such a beautiful and well-established place, the behavior of the cafe staff is far from being professional. I recommend you to find a better place in Triberg where you can have a good time with your family, more respectful to tourists.
Service 1
Bert Vandecasteele
1/5
Unfriendly: we wanted to share a piece of cake and asked for two forks: but that wasn't allowed... 😱 never heard of anything like that! We canceled straight away...
Dave Jargon
1/5
Terrible parking lot. I could smell her horrible breath coming from the door, which matched her miserable attitude. The thought of her breathing and talking during my meal made me want to walk away.
Derek
1/5
I don’t usually leave bad reviews but this restaurant’s service is terrible. I would admit the food looks great but the service was awful. The waitress was rude and disrespectful and had an awful tone. I do recommend a restaurant that is way better and a closer walk and it’s called hotel pfaff the atmosphere service is way better. Thank you and I do hope you all do better in the future.
MS
Maurice S
3/5
Good size room. Good bedding. Quiet location near the famous waterfall. Good restaurant and good breakfast. Unfortunately the reception is deplorable. Not a smile! I strongly advise against it. …
Amy R
3/5
My father and I visited this café for a coffee, and I came in with a big smile, hoping for a pleasant experience. I tried to talk to the woman behind the glass where the cakes are displayed (whom I’m assuming is the owner of the place with her husband), but my smile was instantly wiped out when she made a terrible face, furrowing her brows. When I politely asked if we could sit and then order, she started walking away and answered me while leaving, which felt incredibly rude.I decided to try their Schwarzwälder Kirschtorte, as the place claims to be famous for it, and I also had a black tea. The woman who served us afterward was really nice, and her friendly service definitely stood out. However, the unpleasant welcome from the woman behind the bar left a bad impression.As for the cake, it was edible but not great. Unfortunately, both my father and I had trouble digesting it. My father suffered from acid reflux for the entire evening after having just a few bites, and while my symptoms were less severe, I also felt uncomfortable. This has never happened to us before in Germany, so it was quite surprising.On a positive note, the café itself is very clean, and the view is wonderful. I want to give a big thanks to the lady who served us, as she made up for the unpleasant welcome and our disappointment with the Schwarzwälder Kirschtorte.
Bert Claus
2/5
I was at the Hotel Ketterer with friends for a long weekend, we were greeted very coldly and this "unfriendliness" lasted the whole weekend.I know hospitality differently.The rooms were modern and fine except for the soundproofing.We ate the much sought-after Black Forest cake at other places at the weekend, which was of better quality and cheaper.Dinner was fine so far, but at 8 p.m. the tap was turned on and the restaurant closed.No possibility to end the evening together in the house.The absolute negative highlight was the breakfast for an incredible 15 euros. 2 types of baked rolls, some of which were not baked properly (grit). No croissants on Sunday.No fresh fruit.2 fruit juice drinks (not 100%) with pure taste from the tetra pack, poured into glass carafes.No fish.Very shameful for a cafe and pastry shop.We have found a much better offer in many simpler accommodations and have also received much more hospitality.
Aleyna E.
1/5
The name “Hotel-Restaurant-Pastry-Café Ketterer” seems to be misleading, as it is just a PASTRY.Because of an advertising sign, we wanted to stop at the pastry shop for a leisurely afternoon before driving home. Unfortunately, the staff didn't feel like having guests at all that day. The lady behind the counter told us this in no uncertain terms. Because of my lactose intolerance, I didn't want to order a cake, I just wanted to have tea and a café. With the justification that this was a pastry shop and I HAD to order something, I felt like I was asked to leave the pastry shop, which I did. Then all I got was a snippy “it’s better”
Luis Villa
1/5
Beautiful city and location. Very bad treatment from the person in charge of administration. I don't recommend it. They will have a bad time. Answers simple questions rudely.
Anni La
1/5
Unfriendliness is very important here. I have never experienced such an unfriendly atmosphere and unwelcome culture. A smiling operating robot also helps. Cannot recommend this cafe.
Manfred
1/5
Unfriendly service, Black Forest cake still frozen, exactly 1.5 cherries in one piece of cake, no kirsch, in short, by far the most miserable Black Forest cake ever
Mariska Vlaar
1/5
What a grumpy jerk inside. We wanted to have a drink and I really needed to go to the toilet. We HAD to sit down and be served before I was allowed. It was understandable that she wanted to prevent us from going to the toilet alone, but after wanting to pay for our drink, it was still not allowed. Never give reviews but this incredibly unreasonable woman deserves a bad review.
Peter Macha
1/5
Unfortunately, families with babies are not welcome in the café. Unfortunately, the way the staff responds is more than unfriendly. The excuse: We have a robot and the stroller is in the way. Unbelievable! We were politely asked to leave before we arrived.
黑羊白馬
5/5
The location is great. Just across the road, you can enjoy the highest waterfall in Germany, and you can also do forest bathing in the Black Forest of Germany. The room is comfortable and spacious, with a small terrace to enjoy the mountain view. The breakfast is basic European style, including ham, bacon, cheese, yogurt, jam, bread, milk, scrambled eggs, hard-boiled eggs, juice, mixed diced fruits, and hot tea. And coffee, just feel full. Get a coupon for free admission to two museums and the highest waterfall in Germany
GL
G L
3/5
The rooms are modern and well equipped. You save a bit on the heating, only set it to 12 degrees, too cold for a bathroom in my opinion, then you just have to let the hot water run for a long time. …
Diana Barber
1/5
So we had reservations for two nights at this hotel. I thought I would give it a shot with a family owned German hotel when we arrived in Triberg. It was very very busy and there was nowhere to park in front of the hotel so I rang the bell and the owner, which was a lady opened up the door and told me that check-in wasn’t until three and I said yes, but where will we park and she pointed around the curve. So we parked under this bridge area and we wanted to make sure it was the right place to park so we walked back to the hotel and they we’re serving lunch we found the same lady and ask her if she could look where we were parked and make sure that we were parked in the right place and she was very rude and said she did not have time for us and at that point, I said we are staying at your hotel. she abruptly went into the kitchen and started yelling in German. She came back out and showed us that we were parked OK so we went to go get lunch and we came back to check in and we had already decided we were not going to stay there. I’m not gonna have somebody treat me that rude so we had contacted Booking.com. They said that we needed to talk to her and if she would waive the fee then we would get our money back. So we spoke with her she said no problem. She will waive the fee and she said in about two hours when the paperwork comes in on the computer, she’ll just hit the button and cancel and we would not be charged.. Well we were charged and we contacted the hotel again about three days later and spoke to the gentleman who I’m assuming is her husband and he did not know anything about it apparently and he said he would talk to her. He sent me an email and told me that she did not say that she would waive the fee and he looked at the video and did not show that she would waive the fee not sure how a video shows that she would waive the fee however, she did tell us that she would waive the fee so I would not recommend this hotel or these people. I could not even think about how I would stay there for two days with the kind of rudeness that she had and what would happen if I needed something, I would be afraid to ask her for something.
Laura Mierisch
3/5
Nice location, the Black Forest cake was okay.
Marion Betz
1/5
Staff more bored than before. Black Forest cake not recommended once and never again
arend van esschoten
5/5
Wonderful restaurant, nice people!
DG
Dennis G
4/5
The room was clean and comfortable. We appreciated the friendliness of the hotel staff and the attentiveness at breakfast. Breakfast is simple, but tasty with great options, including hot eggs and bacon. Parking was easy and the location of the hotel is great with easy access to town.