Gasthaus Schwanen

Without a doubt, the worst restaurant experience I have ever had.It was a family gathering, with family arriving from all across Germany, and the initial impression was positive. However, as the evening progressed the service became basically non-existent and progressively more unfriendly. There were several periods of more than 30 minutes where not a single member of staff would attend the Biergarten. In general, the staff were friendly, but simply completely understaffed, the exception was the head waitress who was incredibly unfriendly and openly hostile. Some quotes from the evening:If you sat inside it would be quicker (“Wenn Sie drinnen sitzen würden, ginge es schneller”) – At this point in the evening inside was completely full, in a pandemic, where nobody was asked to show proof of vaccination or testing. If the Biergarten is offered it should be served, and this attitude left us dumbfounded.Hotel guests are sitting inside (“Drinnen sind Hausgäste”) – this attitude that restaurant guests are treated as second class customers is simply insane for a restaurant. Not to mention that 4 people at our table were also staying in the hotel for several nights.The process didn’t allow it (“Es ging vom Ablauf nicht”) – some background, 2 members of our group ordered starters as a main course, and when we were ordering this was completely fine. When the starters arrived, so did their “main course” starters. When asked about this, the head waitress said very bluntly “Es ging vom Ablauf nicht” und walked away with no further comment, no apology, and no chance for any further questions. As a result, when the main courses arrived (approximately 2 hours after the starters), 2 members of our group had nothing to eat, and we ended up sharing the food from the rest of our group with them.The above quotes were delivered very bluntly and in an openly hostile tone, as if it was out fault that we were not being served, we also overhead the neighbouring table also ask the staff later in the evening “is it possible that we also get dessert at some point”, so we were not alone in our predicament. Were it not for the fact that it was late in the evening, and we were staying in the hotel, we would have paid for our starters and left before the main course. The restaurant was woefully understaffed, and the attitude of the head waitress is absolutely abhorrent.Regarding the other aspects of the food, it was mediocre and not what one would expect for the price (3 course meal was €39). While not massively expensive, still above the what the meal was worth. Some of our group ordered steak and the medium steak was cooked exactly the same as the well-done steak (spoiler: they were all well done). Also, the sizes of the steak varied wildly, with the largest being between 30 and 50% larger than the smallest. The portions are relatively small, which would be fine if the meals were served within a reasonable timeframe, however with literal hours between courses, you may leave hungrier than when you arrived, with several members of our group eating their rations that they had prepared for hiking as soon as we paid as they were too hungry to sleep. Were the service of a reasonable standard, I would rate the food as 3 stars.

We stayed here by happy accident on a driving trip. It is a lovely property, beautifully updated, in a tiny quiet village, off a minor road. …

An excellent one night stop in this lovely hotel. The courtyard is a lovely place to sit under the shade of a tree and hear the chickens. The rooms are modern, very clean and comfortable with tasteful country decor. The night was very quiet and restful with good beds and linen. Dinner in the restaurant was excellent, the owner maintains high standards and is understandably proud of everything. Breakfast was terrific. Five stars!

The rooms were clean and neat and very homey. The beds comfortable, and the bathrooms roomy and clean. The whole place felt like staying at someones home. …

Stayed one night with 20 colleagues for a 2-day workshop. Service & food were excellent. Rooms were spotless clean and spacious. The family succeeded to make us feel at home, I think because they just loved their work: from the detailed flowers on the table to the cookies and snacks during the workshops.

We knew the Schwanen as an excellent restaurant when we lived in this part of the world. This time we stayed at the hotel when we visited from abroad. Our rate included room, breakfast, dinner and wine. The food was as excellent as we knew it, good choice of wine. The rooms are nicely decorated and comfortable.

It was a stopover during our long tour thru Germany. We stayed here simply becoz of the food review. We were keen to to check out thier Michelin Guide awarded Bib Gourmand and needless to say we were not disappointed. …

Menu was different from the one in internet (they had a technical problem to change it), but food was really great. Homemade bread and Ravioli with wild pork were amazing. Pulp salad as well, pulpo was very tender. Main course - pork im Honig - was also good, we especially loved the sauce. Atmosphere is nice, and the owner lady was nice as well.. We were almost 1 hour late, and just 10 min before kitchen would close - no problem at all. We will come again.

We've stayed here for 1 night. Good guesthouse with spacious rooms and free parking on the property. We loved the breakfast in buffet style. The guesthouse offers free wifi (a bit slow). Very friendly owners, we could even check in hours before.

A very good gasthaus near Swiss border on the way to Zurich Airport. Friendly receiption. Easy communication. Old home like room. Excellent meals...nice view of symbolic swans.. Recommended to tourists..