The Parkgate Hotel

9.0
Exceptional
(980 reviews)

Westgate St, Cardiff CF10 1DA, United Kingdom

+44 29 2274 5595

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Hotel Description

The Parkgate Hotel, located at Westgate St, Cardiff CF10 1DA, United Kingdom, offers a sophisticated and luxurious retreat right in the heart of Cardiff. This upscale hotel is ideally situated just a 5-minute walk from Cardiff Central train station, making it an accessible destination for travelers. Its proximity to the iconic Principality Stadium, a mere 6-minute walk away, places guests near a bustling hub of sporting events, concerts, and vibrant city life. Additionally, Cardiff Castle, a historic Victorian Gothic site, is only 7 minutes away, offering guests a chance to explore one of the city's most famous landmarks. The hotel is nestled in Cardiff's central leisure zone, surrounded by the historic Victorian arcades and a wide array of diverse dining options, ensuring a rich and immersive experience for guests. The hotel's design blends modern elegance with comfort, creating a welcoming atmosphere that encourages relaxation and enjoyment. Each room and suite is thoughtfully appointed with high-end amenities, such as Wi-Fi, minifridges, and tea and coffee-making facilities. The refined, tranquil ambiance is enhanced by spacious layouts, with some rooms offering luxurious touches like free-standing tubs, balconies, and sitting areas. For those seeking even more relaxation, in-room dining is available 24/7, ensuring convenience and comfort at any hour of the day or night. For those looking to enjoy more of the hotel's exceptional offerings, there is a restaurant and bar on-site, perfect for a gourmet meal or evening drink. Business and leisure travelers alike will appreciate the meeting and event spaces, designed to accommodate a variety of occasions, whether for business conferences or intimate gatherings. The hotel's spa is one of its standout features, offering a steam room, an indoor pool, and a hot tub, along with an exercise room to keep guests active during their stay. The hotel is proud of its focus on guest health and safety, offering a range of precautionary measures to ensure a safe and pleasant experience for all. Guests can also take advantage of the convenient public transport options nearby, including Cardiff Central and Cardiff Queen Street train stations, both within walking distance. For those flying in, Cardiff Airport is just a 32-minute taxi ride away, providing easy access to the city. The surrounding area offers a wealth of things to do and see, from the nearby Cardiff Castle and National Museum Cardiff to the lively Cardiff Bay, a 15-minute walk away. Whether exploring the cultural and historic sites of Cardiff or enjoying the many dining experiences, The Parkgate Hotel offers an ideal base for your stay in the city. With its elegant design, central location, and comprehensive amenities, this hotel promises to deliver a memorable stay for every guest, whether on business, for leisure, or a special occasion.

The Most Outstanding Trait

1. Featured in Top 16 Spa Hotels in South Wales - Ada Nyman's Guide 2022

2. Walking distance to Cardiff Story and Cardiff Market

3. Guests appreciated the comfort and quality of tea, mentioned 11 times in reviews

4. One of the few hotels in the area with both a pool and a spa

5. Fitness center praised by guests for its quality

6. Conveniently located within a 6-minute walk from Cardiff Central train station

7. Offers 24/7 in-room dining for maximum guest convenience

8. Located in Cardiff's central leisure zone with easy access to major attractions

9. Health and safety measures in place to ensure guest well-being

10. Proximity to a wide range of dining options, from casual takeaways to fine dining


9.8 Exceptional

Location rating

Top sights

Cardiff Castle
7 min
National Museum Cardiff
11 min
Principality Stadium
6 min
Wales Millennium Centre
13 min
Cardiff Bay
15 min

Nearest locations

The Potted Pig
1 min
Fat Hippo Cardiff
1 min
Lezzet Turkish Kitchen
1 min
Asador 44 Spanish Grill & Wine House
1 min
Pasture Restaurant Cardiff
2 min
Tŷ Madeira Restaurant
2 min
Chilli Flames Cardiff Central
2 min
Brewhouse
3 min
See more Interesting locations

Good to know

Check-in14:00
Check-out11:00
Location rating9.8
Nearest airportCardiff Airport
Travel time to airport32 min

Nightly price (Only for reference price for sample day)

Check-in: Fri, Dec 06
Check-out: Sat, Dec 07
    Agoda

    $151

    Bluepillow.com

    $150

    Vio.com

    $150

    ZenHotels.com

    $153

    goseek.com

    $150

    Reserving

    $157


Location

Westgate St, Cardiff CF10 1DA, United Kingdom

Airports:

Exeter Airport

Taxi: 1 hr 57 min

Transit: 2 hr 50 min

Bristol Airport

Taxi: 1 hr 23 min

Transit: 1 hr 44 min

Cardiff Airport

Taxi: 32 min

Transit: 1 hr 18 min

Transit:

Wood Street

Walking: 4 min

Cardiff Queen Street

Walking: 13 min

Cardiff Central

Walking: 6 min

Canal Street JF

Walking: 7 min

Westgate Street KP

Walking: 1 min


Nearby locations

9.8

Exceptional Location

City Centre

Central leisure zone with the Principality Stadium, Victorian arcades & diverse dining.

Top Attractions

Top Restaurants


Amenities and Facilities

Parking & transportation

No parking

Services

Front desk

Full-service laundry

Accessibility

Accessible

Policies & payments

Smoke-free property

Food & drink

Restaurant

Bar

Wellness

Fitness center

Massage

Spa

Internet

Wi-Fi

Pools

Pool

Rooms

Air conditioning


Reviews

100% reviews from partners and customers booking on Dinogo

9.4

10 reviews

Wonderful
8
Excellent
1
Good
1
Below Average
0
Not Good
0
Cover Image for Estelle Goss

Estelle Goss

5/5
Had a lovely couple of days staying at The Parkgate with my two daughters.The hotel itself is in the best location in Cardiff. Right in the City Centre surrounded by all the shops, cafe's, restaurants and bars etc.Hotel was very clean and smart everywhere.The staff were all very welcoming and genuinely nice, no pretentious nonsense that you sometimes find in more upmarket establishments. I have to mention Keith on front of house, he was so down to earth and friendly. All the staff were lovely.Breakfasts were delicious. Buffet style with all you could want and the dinner was delicious.I wouldn't hesitate to recommend The Parkgate to anyone wanting a relaxing few days.We also used the Spa and had treatments during our stay which was also a fantastic experience. I do love a good spa day. Krystal was my therapist and she was super friendly but still professional. My massage and facial was so nice I dozed off!

Cover Image for Dominique

Dominique

4/5
I recently stayed at that hotel and had a nice experience. The room was very comfortable, featuring an exceptionally cozy bed. The hotel was quiet and very clean, making for a relaxing stay. The staff were welcoming and friendly, adding to the pleasant atmosphere. Overall, I highly recommend The Park Hotel for anyone looking for a comfortable and enjoyable stay in Cardiff!

Cover Image for andrew thompson

andrew thompson

3/5
Hotel was fantastic decor and cleanliness and a warm feeling to it with great facilities. is perfectly placed for a short walk to the train station and the centre of town.Frustratingly I have to rate it 1 on service and that is possibly too high. Near every interaction with staff was terrible.I called the hotel 6 times to book the room as website was down but nobody answered for 4 hours.i entered the bar that was table service and after 15 minutes went to the bar to wait another 5 minutes before walking round to find 3 bar staff chatting and drinking in a corner while 3 other customers were also saying the same frustrations.Next day we sat in the restaurant in front of reception for a coffee while waiting for a train. We waited 30 minutes before we saw anybody despite 4 people setting cables, eventually I asked if we could get some coffee and a member of staff said I could help myself. I explained if I wanted to make my own I wouldn’t at to stay in a hotel.. After finishing out coffee a staggering 2 hours passed (delayed train) and the cups and cable had not been cleared nor had we been offered anything else or asked if we needed anything. I had to walk into the restaurant 3 times to ask for the bill for coffee and then a man came out and asked what I wanted s bill for.All just a bit amateur really.very sad that Celtic group have put a massive effort investment into the hotel and it only falls over on the things that don’t cost money. attention to detail and effort .If I stayed again it would need to be better or I would black list it for life.

Cover Image for Kira Crockett

Kira Crockett

5/5
Amazing service at dinner time. I went with my boyfriend as a birthday celebration and we were served by Massimilian and he was brilliant. He was so friendly and funny, and gave me a birthday cocktail, and a small dessert (which were both delicious). Mo served us the food and didn't leave until everything was declared perfect. Would definitely come again!

Cover Image for Carl Woodward (Wedding Photographer)

Carl Woodward (Wedding Photographer)

5/5
Amazing⭐️⭐️⭐️⭐️⭐️We had an unforgettable anniversary stay at The Parkgate Hotel in Cardiff last night. From start to finish, everything was perfect. The highlight of our visit was the 90 minutes we spent in the thermal spa—such a relaxing and rejuvenating experience! Our room was absolutely amazing, beautifully decorated, and incredibly comfortable. We also enjoyed a fantastic meal at the hotel's restaurant, where our waiter, Massimiliano, provided top-notch service—friendly, professional, and attentive. We couldn't have asked for a better experience and will definitely be staying here again in the future. Highly recommended!

Cover Image for Chantale Iriekpen

Chantale Iriekpen

5/5
My husband and I went here for our anniversary. Had a spa afternoon and a 2 course meal. The food was absolutely delicious and the service received from Giovanna was excellent.The Spa and the meal made our day all the more special.Highly recommend the services offered by Parkgate hotel.

Cover Image for Karla Lethbridge

Karla Lethbridge

5/5
Loved our stay at The Parkgate, room and staff were great, and we had a really nice and plentiful breakfast. Location is perfect, quiet but very central, in a beautiful old building that’s the former post office. Nice for a couple of days in the city, we were able to walk everywhere (station, shops, restaurants, bars, castle, arena all a stones throw away). Would definitely recommend, the icing on the cake was the people, genuinely the friendliest staff, thank you!

Cover Image for Jawad Abedein

Jawad Abedein

5/5
I went out for my partner and I 4th anniversary and we had a really good service for our meal. Our server was Mo and he was polite, friendly and couldn’t do enough for us. We even had complimentary drinks and desert along with our meal. Highly recommended and will be back here soon!

Room 5

Service 5

Location5

Cover Image for Russel Page

Russel Page

5/5
A one night stay with wonderful staff and excellent accommodation. The restaurant and bars were first class as was the warm welcome at reception. From the moment you escape the city and enter the hotel, another world awaits.I fully recommend a stay here if visiting Cardiff.

Room 5

Service 5

Location5

Cover Image for Dean Philpin

Dean Philpin

5/5
We are regular visitors to this hotel, we always have fantastic service - especially Ryan, the Front of House Manager who has helped us on a number of occasions.We always eat at the Sorting Room Restaurant at the Hotel. Although there are many options in Cardiff, there is nowhere better than the hotel restaurant. Kaspars and Kim are fantastic supervisors of the restaurant. If you dine here, see if you can be in Masmiliano’s section. He is an outstanding waiter who is always attentive. All these staff have great humour too which is an added bonus.