Troutbeck Rooms by DC London Rooms

Name: Troutbeck Rooms by DC London Rooms
Address: 16 Albany St, London NW1 4DX, United Kingdom
Rating: 4.6

4.6

Not good

(3 reviews)

16 Albany St, London NW1 4DX, United Kingdom

+34 600 69 16 59

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Overview

Hotel Location

Reviews

Hotel Description

Troutbeck Rooms by DC London Rooms, located at 16 Albany St, London NW1 4DX, United Kingdom, offers a charming and comfortable stay in the heart of London. Situated in a prime location, this hotel is just a short 6-minute walk from the beautiful Regent's Park, providing guests with a tranquil escape amidst the bustling city. The surrounding area boasts a variety of attractions, including the famous British Museum, just a 7-minute walk away, and the National Gallery, a 16-minute stroll through the historic streets of London. The hotel is also conveniently close to several notable dining options, making it an ideal choice for both leisure and business travelers.
The rooms at Troutbeck Rooms are designed for a relaxed and convenient stay. Each room features modern amenities, including high-speed Wi-Fi, ensuring guests can stay connected during their visit. The rooms offer comfortable furnishings with a cozy ambiance, perfect for unwinding after a day of sightseeing or meetings. While the hotel does not offer fitness or spa facilities, its peaceful atmosphere provides the ideal environment for relaxation and rest.
Among the hotel's standout features are its smoke-free policy and its central location, offering easy access to public transport. The nearest transit station is just a 4-minute walk away, making it easy for guests to travel around the city. Additionally, the hotel is well-connected to major airports, including Heathrow, London City, and London Luton, with convenient transit options available. Guests can expect a warm welcome and top-notch service with a focus on comfort and practicality.
Health and safety measures are a priority at Troutbeck Rooms, ensuring guests' well-being throughout their stay. The property adheres to strict safety protocols, providing a safe and secure environment for all guests.
In addition to its proximity to famous attractions like Buckingham Palace, the lastminute.com London Eye, and Hyde Park, guests can explore a variety of dining options nearby. Recommended restaurants such as Arado Restaurant (Spanish cuisine), Honey & Smoke Grill House (Middle Eastern), and Kibele Restaurant (Turkish) are all within a short 2-3 minute taxi ride from the hotel.
Whether visiting for business or leisure, Troutbeck Rooms by DC London Rooms offers a welcoming atmosphere and the perfect base to explore the wonders of London.

The Most Outstanding Trait

1. 6-minute walk to Regent's Park, offering a relaxing green space in central London.

2. 4-minute walk to the nearest public transit station, ensuring easy access to the city.

3. Modern rooms equipped with Wi-Fi, providing a comfortable and convenient stay.

4. Smoke-free property for a healthy and pleasant environment for all guests.

5. Close to famous landmarks like The British Museum, Buckingham Palace, and Hyde Park.

6. Excellent dining options nearby, including Arado Restaurant, Honey & Smoke Grill House, and Kibele Restaurant.

7. Well-connected to airports, with convenient transit options to Heathrow, London City, and London Luton.

8. Health and safety measures in place, prioritizing guest well-being and comfort.

9. Quiet and peaceful atmosphere, ideal for relaxation after exploring the city.

10. No fitness center or spa, but the hotel's central location offers plenty of local amenities.

4.6 Not good

3 reviews

Location 7.4

Pricing 4.6

Services 4.6

Cleans 4.6

Amenities 4.6

Angeline Wijaya

I'll begin with a summary. My problems here with this property includes but not limited to cleanliness, hygiene, false advertising, customer service.If you see the pictures I've attached, you'll see the pictures of what I saw when I booked and what I actually get.From the photo gallery, they advertised a double bed as a single room. (Which is a common thing in London due to the legally allowed number of people residing in one property). And if you click the 'view room' on the picture with blue throw, it leads you to the payment to the single room.If you scroll through the photo gallery, you could see not a single picture of the single (bed) room. Oh, I have the screen recording. Unfortunately, I can't attach them here.I showed up at the property to find it in a disgusting state, it is so dirty and in an absolute mess. I've attached pictures below.I messaged and called them but nobody seemed to understand what to do. I received a random 'Call Sara' message before they led me to an email address.They denied all the false information they have provided and say it is in a perfect condition. Absolute joke.Edit: wow, even your reply is rubbish.1. You are blaming Agoda here - I have been using Agoda for a very long time and I've never encountered this problem. I do expect reimbursement from all this trouble. But your property and your advertisement are also your responsibility.2. You are blaming me here - I have a screen recording of your property and it offers no other rooms but single room and twin room.3. You are blaming your staffs here - Right, this is exactly what I meant. Shifty and terrible customer service. Why don't you speak to them? And it should be clean all the time! Not when I ask them! I stay in so many places and I have never had to ask someone (management or staff) to clean a place after I check in. You are having a laugh and gosh, how incompetent! Especially during this time of the pandemic.And lastly, I said your property and I didn't specify the room. I attached pictures of the things I will have to use everyday. The sink, the hall, the kitchen. Please, actually read or look before you reply.

Nerea Santos

I booked a room for two nights, the first night I spent all afternoon and evening looking for the apartment, the people in the area helped us but it was impossible, they had a bad location, they didn't pick up the phone and we had to look for another hotel that was full. because of the queen and the next morning they sent us a message that our reservation had been canceled for not showing up when they were the ones who had the location wrong.

Angeline Wijaya

Nerea Santos

Angeline Wijaya

7.4 Very Good

Location rating

Top sights

The British Museum

7 min

The National Gallery

16 min

Buckingham Palace

16 min