Highlights:The traditional Thai authenticity of the buildings, very pretty, the originality of the garden and its animal sounds in the morning and evening, beautiful view of the river, magnificent group of temples on the island 100 meters away, 3-minute shuttle obligatory but free on demand to go to town and return to the island. Kind staff.Weak points:Distance is not really a problem with the shuttle. On the other hand, some mornings it's a bit deserted upon arrival when there is no market and the temples are too far to go on foot. No tuk tuk, so grab, and we can't arrange that with the hotel.The service is simply not up to Western standards: poor communication because the employees don't speak a word of English and reading Thai seems complicated!, no real information on the place's opening hours like breakfast, etc., the lady at reception talks a little more but lacks the minimum of know-how. Well, the boss wasn't there, it was Shokran, but still, in 3 days, we can still come and empty the trash once and refill what needs to be. I had to text the boss one morning so that he would wake up his troops at 7:15 a.m., we wanted to leave early to visit the heat was oppressive from 11 a.m. Well two days later again, he hadn't warned me the first time that it started at 8 a.m.... despairing of being told on the day of departure that just ask, we're very accommodating... if only the employees were not stuck in the ice, that would help.The food at the restaurant is ok but the menu available does not correspond to the menu offered. Small portions and slightly inflated prices, it struck me with a shrimp dish the same day, one in a very good restaurant in town and a similar dish in the evening. It was frankly embarrassing for the hotel, we didn't say anything anyway it was useless it's the world of silence there.Moral, if you're not too tired, go eat elsewhere. And you are served once, if you want dessert order it straight away, the waiter doesn't come back to ask how things are going, he is absent somewhere.Cute traditional rooms, bedding too hard by our standards, 1 night is fine, 3 is too much. Toilets and shower very good...Outside but private, I hope you don't have a hurry to the Thai. No sink in the room and lighting needs to be revised, the recessed lights are too strong and poorly placed for dim lighting.Passage from the unhappy gentleman:the kind of place where smiles are good but far from enough customer service, the boss has lessons to learn to manage the place when strangers show up, excuses we don't care if situations arise repeat.and that you practice Western prices, Well you have to accept it.And if this comment is long it's probably because I had to communicate with him one time too many and his apologies, meh.