A Hawaiian Airlines Flight Attendant Reveals Her Favorite Local Gems on O‘ahu

The islands of Hawai‘i have arguably become overly popular for their own good, and this surge in popularity has unfortunately taken a toll on the destination's natural beauty, affecting the environmental, cultural, and economic well-being of Hawai‘i’s communities. Recently, Native and local Hawaiians have been advocating for change. The Hawai‘i Tourism Authority has introduced the Mālama Hawai‘i initiative, which aims to promote more responsible travel across the state, with local citizens and businesses voicing their concerns on the matter.

Among those taking action is the state’s largest and longest-serving airline, Hawaiian Airlines. In 2021, the airline committed to achieving net-zero carbon emissions by 2050. This spring, it also introduced a carbon calculator on its booking site, allowing customers to offset their travel by purchasing carbon credits that contribute to forest conservation and support local communities. In June, the airline partnered with Par Hawaii, Hawai‘i’s leading energy product supplier, to explore the commercial feasibility of sustainable aviation fuels produced locally, aimed at replacing all or part of traditional kerosene-based jet fuel with fuels made from sustainable sources.

“We all share a kuleana, or responsibility, for caring for our island home. The term kuleana implies a mutual relationship rather than just a duty or obligation. For centuries, the concept of kuleana has been essential in maintaining balance within society and the natural world,” explains Debbie Nakanelua-Richards, director of community and cultural relations at Hawaiian Airlines.

Nakanelua-Richards emphasizes that as the official airline of Hawai‘i, the company aims to contribute to building a more sustainable tourism economy and to educate visitors on the importance of traveling pono, or responsibly.

Visitors can definitely do more once they arrive. One approach is to explore lesser-known sites, allowing the more popular attractions to recover. Naturally, local Hawaiians are the best at finding hidden gems, so we chatted with a Hawaiian Airlines flight attendant who was born and raised on O‘ahu. She shared some of her favorite off-the-beaten-path locations. These are the spots that Heather Sanchez, a Hawaiian Airlines flight attendant for 23 years, loves to visit when she's not traveling the globe for work.

What are some of your favorite dining spots in O‘ahu and what makes them special?

Stripsteak Waikiki boasts an impressive wine selection, distinctive steak offerings, and outstanding service. I enjoy Gyu-Kaku Japanese BBQ for its cozy atmosphere and the best all-you-can-eat deals. Mahi‘ai Table at Foodland Farms emphasizes fresh, locally sourced ingredients. Many tourists overlook Mitsu-Ken, a take-out place in Kalihi, but locals adore it for its traditional breakfast and garlic chicken.

If someone is feeling overwhelmed by the hustle and bustle of Honolulu, where can they find a quiet getaway on the island?

Moanalua Gardens features a lovely koi pond and acres of lush green grass with shaded spots. (Editor’s note: The gardens are currently temporarily closed, but visitors can check the website for updates on reopening.)

What are some hidden beaches beyond Waikiki that you cherish?

Mālaekahana Beach is a stunning location on the North Shore, with its long stretch of white sand looking especially beautiful in the early morning light.

Where can you find a quiet spot for snorkeling and turtle watching?

Mākua Beach is a location where you'll encounter more turtles and dolphins than people. Getting so close to marine life is amazing, but I always remind visitors to travel pono [responsibly] by snorkeling and swimming without making contact. Most species are endangered, so it’s important for all of us to help protect our beaches and wildlife.

What’s your favorite hidden gem for hiking?

I love Waimano Falls for a moderate hike that culminates in a stunning waterfall reward.

Which tourist attraction do you think is overrated, and where should someone consider going instead?

While Diamond Head is iconic, it can become quite congested. I prefer any ridge hike on the east side of the island, like Kuliouou Ridge, where you can enjoy some breathtaking views.

What’s a favorite locally owned shop for finding a gift, and what do you enjoy purchasing there?

Many of the stores in Kaimukī are distinctive and locally owned. I particularly enjoy Surf ‘n Hula Hawaii for their nostalgic Hawaiian offerings.

After a long flight, what's the first place you visit—other than home?

I love coming home to the ocean. If I go into town after a flight, I usually take a swim at Ala Moana Beach Park. The ocean has a healing quality that instantly refreshes me.

Are there any other favorite places you'd like to share?

Besides my Aunty’s backyard? If you make friends during your visit to Hawaiʻi, you might find yourself at a local barbecue at a beach, park, or backyard. Those are truly the best hidden gems.