Tips for Safeguarding Against Hidden Cameras in Vacation Rentals

In April, Airbnb announced a worldwide prohibition on security cameras within rental properties. This decision followed a March 11 announcement aimed at reinforcing the privacy of its users.

The new policy dictates that security cameras are strictly forbidden inside listings, “regardless of their location, function, or prior notice.” Airbnb, which adopted this policy after similar bans from other platforms like Booking.com and VRBO, stated that it would “likely affect a limited number of listings on the site.” (However, outdoor security cameras, like doorbell cameras, are allowed if disclosed to guests before booking and do not invade areas with higher privacy expectations, such as saunas or outdoor showers, according to the guidelines.)

Despite the new regulation being in place, there’s no assurance that all hosts will adhere to it. A recent CNN investigation suggests that Airbnb's corporate tactics have been more focused on resisting regulation in the short-term rental market rather than ensuring guest safety and privacy. It's essential to note that the incidents highlighted in CNN's report occurred prior to the April 30 ban. An Airbnb representative informed Dinogo that hidden cameras in properties are “extremely rare.”

However, since 'rare' doesn’t mean 'impossible,' it's crucial to know how to respond if you discover a camera in an inappropriate location during your stay. Here’s what you should understand to safeguard your privacy.

Steps to Take if You Discover a Camera in Your Rental Property

If you encounter a hidden camera in your vacation rental, Seamus Nally, CEO of TurboTenant, advises, “Do not confront or speak to the [property] owner about it.” He suggests documenting the situation with photos of any camera(s) you find and then “gather your belongings and leave the unit.”

Corey Birnstengel, a home security technology expert at Security.org, emphasizes that your personal safety should be your top priority. This may involve exiting the property, and he notes that you should only capture images or videos of the camera(s) if you feel safe doing so. Be aware that you might be recorded while taking these pictures, which could put you at risk in some situations, Birnstengel warns.

Remember that Airbnb’s policy prohibits cameras inside rental units, even if they are powered off. However, smart home devices, like Alexa, are allowed, although Airbnb recommends that hosts inform guests about their existence beforehand and offer them the option to disable them.

If you discover a camera, whether it's active or not, Birnstengel recommends lodging a complaint with the rental platform you're using and sharing any evidence you've gathered. Airbnb’s 24/7 emergency services center, which connects to local emergency services (especially helpful when traveling abroad), is accessible no matter your location worldwide.

An Airbnb spokesperson informed Dinogo that ensuring guests' health and safety is a top priority. For those who feel unsafe in a rental—such as being unknowingly recorded—relocation assistance or refunds may be available. Guests must follow the established procedure to request a refund, but Airbnb assures that “the support is there.”

If local authorities are involved, Airbnb will collaborate with the investigation and take necessary actions, including removing hosts for misconduct when warranted, according to the spokesperson.

Actions to Take After Checking In

To enhance your safety and peace of mind, always inspect the property upon arrival. Birnstengel advises that hidden cameras “can be elusive and appear in various locations, so examine holes and gaps in walls, vents, screw holes, and electrical outlets.”

He also suggests, “Look out for smoke detectors located directly above a bed or unusual USB chargers.” And while it may sound like a plot twist from a movie, it’s prudent to scrutinize stuffed animals for hidden cameras. “Mirrors should be checked too, as some might be two-way and conceal a camera behind them,” adds Birnstengel.

However, it's important to remember that guests can sometimes be mistaken. For instance, a Canadian woman in 2023 reported a suspected camera in a wall socket in her Airbnb. After a police inquiry, it turned out to be a regular plug socket.

You can also check if the camera is operational, as indicator lights can reveal that the device is active—and monitoring you. If you’re not too worried and prefer to avoid the trouble of relocating, inform the vacation rental company about the issue and cover the camera with a towel or blanket.

One last piece of advice if you do discover a camera: “Assume there may be additional cameras nearby, so refrain from saying or doing anything you wouldn't want to be recorded,” warns Birnstengel.