Sai Thong Resort

Good restaurant of Pak Meng W. Siem Mai café & restaurant

The room is clean, the bed is comfortable. The air conditioner is very cool.

The room doesn't match the cover. It's not like the picture shows. The service staff is very bad++++ speak badly+++ making facial expressions at customers. Check in at 2:00 p.m. Arrive at accommodation at 2:30 p.m. Unable to enter the room Wait until 4:00 p.m. When I called and asked, I was told at 5:00 p.m. the old customer had not yet returned to the accommodation. There is no immediate solution to the problem. The customer waits and waits and waits. In conclusion, he asks to move to a smaller room to rest. *If there is a change in the room. You should call the customer first every time. And every story ❌❌❌

Who would recommend Deluxe Marine? It's more convenient to sleep with multiple people. Deluxe Marble The best way is not to add an extra bed. Because the room is already small We informed that we would like to request an extra bed for 2 children and 2 children. There's almost no way to walk in. It's very narrow. From the picture, it looks like it's wide. This service is recommended. The hotel is close to Pak Meng Pier. It's just convenient here.

The management is really bad. I really want it to be negative. Make a reservation by paying the full amount in advance. We clearly inform Need a room type: 2 large rooms, 1 small room. Ask for a room close to each other. Because I have to take care of both children and the elderly. Arrived to check in at around 3:00 p.m. (Actually, check in was from 2:00 p.m.) We got to the rooms opposite each other. Another room in another building. Ah, we were like okay because it's almost evening. There are 2 big rooms, we got 1 room. In the other room, the staff informed us that there weren't any customers who could enter yet. They would be able to enter at 4 p.m., so we waited. At 4 When I asked, I got the answer that I had to wait from 5:00 to 5:30 because the customers had not yet disembarked from the boat. What arrangement is this? What is it? So I informed that I needed a room. We had a child. We wanted to clear ourselves up. Whatever you do, you can get a room. Then report back the difference. Even though I was looking for a room, the staff made faces at me. Then I returned the difference of 150 baht in cash because I got a small room instead. I'm done with the room. This time I walked over and asked, Where do you eat breakfast? The employee informed that The breakfast we booked did not include breakfast. Oh, we didn't inform us. We didn't ask if it was included or not. This was our own fault for not asking first, so we asked how much per person for breakfast. He replied that it was 150 per person. We were about to say OK. We'll take breakfast too. Because it was convenient for us to have elderly people and children. It turned out that the staff pointed to the front of the hotel and told us that if it was 150 baht per person, we would go out and get something to eat in front of the hotel. Is this the staff's response? They don't sell things, right? There were almost 10 of us going, so we decided right away. Don't eat breakfast there. But when I informed the hotel owner in the morning, he told me through the driver who took us that They'll give us free breakfast as an apology. But it's not in time. Different feelings are gone. Normally, I never write a review anywhere. What can be passed is passed, but this place is very bad for us. We're not asking for a free night's sleep, we're just asking for service and a nice word with us.

The rooms are spacious and suitable for the price. But many items in the room are missing. Cleanliness still needs to be improved. Staff responds well, but they need to increase their potential.

Sue

I don't recommend it. At check-in, the staff asks to take your ID card. tell me tomorrow night We have stayed all over Thailand and have never encountered anything like this. Seize ID card If not, ask for a deposit of 200฿. If you have to confiscate your ID card, you don't have to pay another 200 baht. Seizing other people's ID cards It's against the law. When we spoke up that we had never encountered something like this. There was only photocopying and signing that you were staying here and they quickly returned the card to you. Probably only stayed once. Scary. Let me tell you, I won't stay again.

The accommodation is terrible. How did you sell it? It's like a field hospital, separate bathroom, no TV, no refrigerator.

Good accommodation with a suitable size meeting room. The owner of the resort is very hospitable 🙋🙋‍♀️