CASCADE HOTEL BANGKOK

I went to Bangkok for meeting nearby this hotel. This is absolutely fantastic. Hotel is very super modern very new. Very comfortable. I fall asleep on this. The bed is really good. there is the bar there. and rooftop for cocktails. So both of them I don't have the time to go there. For me, I like how they do the service. Look like five stars the room are very quiet. In my room is all can use hundred percent no complain everything has been clean up very well. I have some meeting there again probably I will go back to this hotel again.for something to eat a lot of things nearby to eat as a local food like Thai food I recommend to go to eat a local force which is very famous Ka Prao 1998 bed just across the street and follow by the maps so you will go and see a lot of people there and some other choice you can go 7-Eleven and not too far as well can go in the back side of the hotel or just stop at the lobby. Where is it? so many choices no worry for the food while are you staying hereActually, when they go there, the price are not too high and I stay alone at reception is very good staff and the doorman taking care as very, very well and all of them recognize me since arise until the last day check outVery impressive for this hotelEveryone stay here

The hotel staff had a very bad attitude, there were problems with the work handover, and they pointed out our mistakes, a series of ridiculous things.It's a long way from the city center and the traffic jam in Bangkok means the time and distance will be lengthened. In short, it's terrible.

On the first day I checked in, I put the breakfast for the next day on the table. When I got up in the morning, I found that the table was full of ants. The breakfast was completely inedible. I told the counter that there were ants. I don’t know if I received the correct message. But when I came back in the evening, I found that there were no ants on the table. After wiping for a while, there were ants again😅😅

The check-in and room service is bad, and the receptionist is not very friendly and speaks in a condescending manner ..

The hitchhikers provide good service. There is appropriate parking. Close to BTS, can walk.

I really like the staff here. Always good service, very attentive. This is the first thing I'm impressed with.

I dont understand why they assignned me to the room where the engineering and housekeeping did the general maintenance or whatever it was in the next rooms. Even their equipment was here and there in the corridor. Dont you care about guest convenience?There was no tv control in the room.And sadly this 4 stars hotel doesnt even have a single baby chair.

**It's been a long time and I just saw a response. Because there was no notification, we actually got to stay, but my girlfriend made the reservation. But at that time, it was like handing over both my boyfriend's passport and my account. How will I find a way to contact you back?The school's response and apology were considered considerate. Everyone can make mistakes. People who come to see the reviews would like to use their own judgment again. It might be better now. As I said, there are also advantages**I've been staying for a long time, but I feel stuck in my mind, staying in many hotels from 2 stars - 5 stars. It was the first time I encountered employees who looked down on customers. Before going, I read some reviews about slow check-out, but I think that has been improved. So I decided to stay. But there was really a problem when checking out.The employee reported that one gown was missing and a towel was missing. The robes were not lost but there was only one set from the beginning. As for the towels, we finished using them and placed them on the bed. So I told him to look for a good one. Because it's white too. After that I found That is, why don't you find a good one first? Oh, so you think the customer will take it?After that, it was reported that there were menstrual marks on the sheets. Yes, we made a mess, but not a lot.This is shocking because this matter was brought up loudly in the lobby in a half-complaining tone. How big do you have to play? We were a housewife before. So I know that stains like this can be washed off.Still being detained and not allowed to go anywhere. Hurry, hurry because you have to go to the airport. In conclusion, the housekeeper called and said that it could be washed. Do we really not know about this matter? I'm very confused. If I don't know, should I ask quietly? Is it necessary to talk in front of customers that much?When finished from now on Parked cars still cannot be removed because they are double-parked and have to wait for someone to move the car. Luckily, I was sitting in bis class so there was no check-in line. Otherwise, I would have missed the plane.As for the good points, it's a beautiful hotel with a good location. When I went to check in, a staff member took me up to my room. It reminded me of when I stayed at the Four Seasons Hotel.But it's a pity that the employees have bad manners. Probably won't stay here again. If something goes wrong, then the customer will be blamed again.

It was great. In particular, the staff were all very friendly. And the spa on the 6th floor was not a public bathhouse but a massage shop. Please note that breakfast is free. Personally, the view and location were not good. I would have to take a taxi to go anywhere, but I didn't really care because I had to pay for the taxi.

Stayed at the Cascade Hotel 3 times now.Love the staff; they are very friendly.The beds are clean, one time my sheets had stains, but after I complained they’ve send housekeeping and changed them.Unfortunately the floor wasn’t cleaned properly, it was sticky and in the bathroom there was mold on the ceiling, which was quite disappointing.