We and my girlfriend stayed here last year during the Vegetarian Festival. We were very impressed that the rooms were clean and looked good.(The staff at the counter are very welcoming) Tell details without asking.My boyfriend and I were very impressed with the service and accommodations so we decided to stay here again.And last time something unexpected happened, I would like to tell you a lesson. The lesson from the following story teaches us that we must remember that even though we have already scanned and paid We had to tell the receptionist at the counter to give us the accommodation receipt so that there would be proof against the carelessness of the receptionist at the counter. Because you may be discriminated against, accused of not having paid for your accommodation before staying at the hotel even though you already paid. Like our story that will be told as follows. It's a bit long, but it will definitely be useful to readers.Let's get into the story.*Last time just stayed on August 30, 2024.We stayed on the side where there was a breakfast kitchen. We approached the counter on the ground floor and found the person at the counter to be a new woman, not the same person, probably in her early 30s. Slim and white with an accent, probably not a Thai foreigner or not, I'm not sure. When going to stay, before paying, my girlfriend asked this employee if she could scan and pay. She said yes. So my girlfriend used the scanning method to pay because we didn't carry cash and the employee took a screenshot of it. in the mobile phone that he was holding as evidence and showing the keys to my girlfriend without having a bill or receipt for my girlfriend* We asked her, she answered, she didn't recommend anything at all. Normally, when there was breakfast, she didn't inform the customer. You have to wait for us to ask. We're not impressed with this one. But I would like to share with you my worst experience staying in many places. But I just encountered an employee here who was discriminating. The peak point was on August 31, 2024. We left the room before noon and went to the counter and met the same employee with a foreign accent. We politely say check out. She replied that it was 550 baht.We were told that we had already paid. And the employee said with a face that made us look disdainful and said,**And when do you pay?** Is it the same as when the employee acts and talks to the customer like this when receiving? We're not close, we should be a little more polite. I calmed down and said that my boyfriend had already scanned and paid with you himself yesterday. In my boyfriend's phone there was proof of payment. Instead of this employee rushing to check the information for us. Or will she not use good words towards us? She chooses to argue. Then we and the employee argued for a while and she started checking her own mobile phone. It turned out that my boyfriend had actually paid. Oh, I've already paid for this.) The employee was careless, did not issue a bill to the customer, did not check the information and make sure that our boyfriend had already scanned and paid on the first day before starting his stay. If the employee had checked the information carefully before accusing the customer, this incident would not have happened and this employee did not apologize to us.Or feel guilty at all? During the loud argument, my girlfriend and I were very embarrassed. There were not many guests at that time. And suddenly another female employee walked up and interrupted. It's like we're right in front of us. She said, "I'm confused about why I didn't pay." We found out the reason why we were upset before, why these employees were looking at us with strange expressions. They thought that our boyfriend had not paid yet, even though our boyfriend had already paid before staying and the aforementioned employees. Didn't respect us at all like we were friends. And they looked at me and my girlfriend with disdain ever since they saw us riding motorbikes to stay. I have a very bad personality. I'm just an employee. Even though we rode a motorcycle, we stayed at a 4-star or 5-star hotel and had money to pay. In the past, other hotels have welcomed us well. Moreover, we saw that there is little parking. Bringing a motorcycle is more convenient and safer than cars that have to be parked on the road. **I want the hotel owner to see this post. Please warn the receptionist. There should be CCTV evidence. Our friends also come to stay here quite often. Everything in your hotel is fine.The only bad thing is the **receptionist at the counter has a bad attitude. Disrespectful and disrespectful to customers Looking down on customers even though they come to support us. The main rule of service work is that employees should not behave like this**Please leave it to me, hotel owner. Everything mentioned above, we tell you because we come to use the services of your hotel often. I don't want your hotel's image to be ruined because of the receptionist at the counter.