Looking at the proprietress' responses to other people's opinions, I could see that she did not acknowledge or make excuses, and that was reflected in her response (customer service). I agree with your attitude.On the day I stayed, I was the only guest, so I don't really understand what they mean by "I'm so busy...".Regarding the accommodation, I was wrong and it was for 2 nights and 3 days. excuse me.More than that, if you have the slightest feeling of apologizing, I would like you to make the most of your customer service and response to future guests, rather than apologizing to me.−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−−From September 2021, I went to Yakushima for one night and two days using Orion Tours.The designated accommodation at that time was this Minshuku Miyoshiya.When I received the itinerary from the travel agency, I checked to see what kind of place Miyoshiya was, and it had good reviews, so I felt safe knowing that it was the specified accommodation.However, when I actually stayed there, I didn't have a good impression.When the landlady handed me the room key, she said ``202'' when she handed it to me, but she actually gave it ``203'' and blamed it on me.As soon as I entered the room,There were no towels, yukatas, toothbrushes, etc., and the room was full of garbage cans.? ? Although I thought that,Was it busy with groups coming? I also kept in mind that it was a trip worth the effort, even if I didn't roll my eyes.However, I thought I had toothbrushes and towels, but I didn't bring them.When you ask, "Can I borrow it?","What? You didn't leave it there?? I mean, it's here in 202! It's a room that hasn't been cleaned up yet. Didn't you know it when you looked at it?" he said in a very sharp tone, which surprised me.There too,Is it okay to reply, “I was told 202 and received the key, but…”? I thought it was my fault and swallowed it.I'll never forget the look on his face that made me think, ``What a weird kid...''Even after that, when I saw that I ate little and couldn't finish the food I was served, I ended up eating less the next day (even though I had paid for the trip with meals included...), and when I went mountain climbing. I was panicking because I thought I had run out of stock to use, but he coldly told me, ``It's there, though.'' So I had a restless stay until the end.By the way, this was Orion Tour's mistake, but the ship arrangement wasEven though we were in Awa Port, we were staying at an inn in Miyanoura (a distance that would cost ¥5,500 by taxi), and in the middle of a heavy rain, with no familiarity with the area, I was clinging to my last straw, and someone came to pick me up at this inn. When I contacted them to see if they had any, they responded, "Miyanoura is the only option!"Even though I was the only guest staying that night, I was disappointed that the hotel was so unkind.At that moment, I thought, ``If I were in Osaka, they would have taken pity on me and helped me.''On my way home, I stopped by Yamagataya in Kagoshima, and the clerk there was also angry, saying, ``I have nothing but bad feelings for the people of Yakushima.''"I'll never go again!"It's true that I, too, felt offended by the unfriendly and bossy behavior of the staff, not only at this inn, but also on the ship and at the supermarket.I enjoyed walking around Yakushima, but I don't think I want to go there again.Lastly, the empathy I shared with the people in Kagoshima by saying, ``I had the same bad experiences,'' saved me from having an unpleasant memory of my trip.
There were a lot of ants crawling on the tatami mats, and I'm not the type who cares about clean hotels and rooms, but I thought it would be better to burn a balsan fire. It felt like that.(I went to bed worrying that I would be attacked by ticks.)