Coco hiroshima

Hiroshima COCO reviewI stayed for 2 nights and 3 days.The basic interior is beautiful, and since it is advertised as being for women only, there are shampoo treatments, facial cleansing body soaps, two toilets and two shower rooms, and both Japanese and foreigners are staying here. There were people who could protect themselves and others who couldn't, which was normal for a guest house.However, I don't know if these kinds of mistakes happen all the time or if I just happened to "hit it", but my experience was the worst.I don't think it will improve unless I complain about it, so I thought I'd write it down in a review. Although it is long, I hope you find it helpful.1. The password for the front door was changed without being informed, and I inquired on the street for a while, but no one responded.2.This accommodation facility has defined business hours.3. Although the rules are specified in detail, there is a huge difference between those who follow them and those who do not.4. Lack of coordination among staffOther things I felt*Reviews are high for some reason.*For some reason, it has been awarded on a travel site.*For some reason, the lower bed is not being used.Now, let's talk about what actually happened.This was my first time in Hiroshima, and I chose this accommodation instead of a private room because I wanted to keep accommodation costs down.The reviews were high, and the person who helped me when I dropped off my luggage before my stay was kind and helpful, so I wasn't worried, but when I called to inquire, they often didn't answer the phone. So I had some doubts.I arrived in Hiroshima by Shinkansen around 11am before check-in, and I was able to contact them by phone, so I went to drop off my luggage. At that time, the entrance door was ajar, and when I opened it, a female staff member came to the entrance (with the unlocked door that entered the accommodation area closed), and it was a typical hotel I was given a sheet of paper with personal information and notes written on it, and I filled out the check etc. (The email said that it would be self-check-in, so I was wondering what to do for self-check-in. ). I was asked to leave my small suitcase at the entrance, which was handled through the counter, and I left the guesthouse with my suitcase at the entrance.That night, I entered the number written in the email into the number key at the front door and entered the guest house. There was a bedroom on the left after entering the common space, and when I entered there, my suitcase was placed in front of my bed. When I turned around, I noticed that there were more than 5 posters on the bedroom door, some of which had contradictory information (it said that people should not organize their belongings in the bedroom before 6am). (I didn't know which one to follow, as there was a paper saying "Please sort your belongings in the common area before 7 o'clock").It was before 10pm when I arrived at the guesthouse, but the lights in the bedroom were off. The lights out time was written as 23:30, but I was angry at the Japanese guests who wanted to turn on the lights later, telling them to be quiet and not turning on the lights because the foreign guests were going to bed.It was written that the shower room could only be used until 11pm, so I took a quick shower and was able to sleep safely for the rest of the day.The next morning, I woke up around 6am and went to the common area, where I found a foreign guest who had spread out his belongings and organized them all over the large sofa set in the common area. So I had no choice but to eat breakfast at a table and chairs in the corner.And then the biggest problem occurred. I felt unwell due to a chronic illness while out and about, so I arrived at the guesthouse just after 2pm, wanting to rest as soon as possible. However, no matter how many times I entered the number written in the email on the number key at the front door, the door would not open. I had no choice but to call the cell phone number written on the paper that said "If you need anything, please call me" written on the door, but the answer was not answered. After that, I repeatedly called the emergency contact number on the paper that was given to me when I dropped off my luggage on the first day, and I also pressed the doorbell on the front door several times, but the phone was not connected. No one answered the doorbell. My condition was so bad that I hesitated to call an ambulance, when the front door finally opened and someone said in English, ``It's outside business hours.''It happened so suddenly that I froze up until I spoke to him again in English, but then I asked him if he could speak Japanese, and he finally spoke Japanese (I'm Chinese). (You may not look Japanese, but unless you tell them your name, they will usually respond to you in Japanese).I was told again in Japanese that it was outside business hours, but I thought that the notice on the paper states that guests staying for multiple nights should not be allowed to stay in the guest house from 10:00 to 12:00. "I'm a guest. Even though I entered the password, the door didn't open," and I was finally able to enter the room. Why don't you answer the phone? I got angry and was told, "I can't answer the phone because it's after business hours. I'm currently in a meeting, so I can't use the shared space." I just wanted to lie down as soon as possible, so I said okay and headed to my bed. The staff member didn't even say sorry, and acted as if I had made a mistake.As I got into bed and couldn't do anything, a person who appeared to be the staff member who had responded earlier came into the bedroom, probably because the meeting was over, and said at the door, ``Sorry, it's still outside business hours, so please call me.'' I can't come to the office.'', and even when I looked at the website, there was no mention of business hours, and if I had to guess, I would have thought that it said that phone calls would be open from 2 p.m. But I didn't have the energy to get angry, so I just said, ``Please tell me the password for today's entrance.'' Then the staff member said, ``Please wait for a moment while we check,'' and left the bedroom. After waiting for more than 10 minutes, a piece of paper with the word "sorry" and a password written on it was placed in front of the bed.I was wondering why each staff member didn't know the password for the front door that day, why they couldn't tell me right away, and before that, why they gave me a false password (the same one for both nights), and why a new password. Maybe he didn't let me know, so I held back the boil in my stomach and couldn't even get angry because I wasn't feeling well. I wasn't feeling well that day, and when I woke up the next morning, and now as I'm writing this review on my way back from Hiroshima, I can't help but wonder about it. I felt very, very hurt, but I doubt that the response was just a small matter, and instead of saying "I'm sorry," I was able to get away with a sorry message written on a piece of paper.So the review is 1 star.Maybe it was just a coincidence that this happened, but I will never stay at this hotel again.

I stayed here for four nights and enjoyed my time there. Very clean and spacious! BTW, if you stay for more than one day and happened to have the door passcode change, they usually change it around noon time. I used the new passcode when I went out for breakfast and found myself locked out, and it turned out that they were still using the old passcode. Press the "square" button to reset the numbers you entered. And press the "triangle" button after you entered the code to turn the handle. BTW, please visit Okonomiyaki FUJIKAWA SHOUTEN 藤川商店 nearby, wonderful staff there that will provide you inexpensive, delivous food (with vegetarian options) and make you feel like you are a family friend (sometimes you need that when you are on a trip).

Second stay. Conveniently located near Hiroshima Station, with convenience stores and restaurants. It is used by people from various countries, has signs in multiple languages, and the staff are friendly and comfortable. I was able to stay comfortably with just a change of clothes. It's only for women so I felt safe and comfortable.

The location is very good, just a few minutes walk from Hiroshima Station!I just recommend not to arrive too late. There is a time limit for using the hair dryer, and 17 people live in the same room and have to take turns using 2 bathrooms. It is better to arrive early.There is a supermarket nearby, which is very convenient, and it is also very close to the famous Monkey Bridge. It's quite considerate that all body cleaning products are available. You have to prepare your own towels. There are no lockers here. Those who mind are better to bring their valuables with them.

I traveled alone for the first time. It's good value for money, and it's safe because it's only for women. Convenient as it's near Hiroshima Station. There's coffee and a space to sleep, which is nice.

Very nice and friendly, I slept very well, it's very clean and the staff are welcoming.It's also very well located (near the train station and public transport), plus not many beds (only for 16 people)A nice atmosphere

One floor, small and cuteStaff are very friendlyMost of the people staying here are Japanese.The location is also very good, very close to Hiroshima Station

I used it during a LIVE expedition.The shower/dryer and washing machine can only be used until 23:30, so it may be difficult for people who want to relax at night.You can pay in cash, but it is better to stop paying.You have to buy tickets in units of 1000 yen, 100 yen, and 10 yen, which is extremely time-consuming.In addition to the bed, the sleeping space had a reading light, a shelf, and a small locker with a dial for storing valuables.The common space has a dining table, three chairs, and a spacious sofa (sleep for about three people), where you can get ready in the morning.There are two shower rooms, but each one has different shampoos.Also, the shelves in the back were wider and there was some space to put luggage, but you need to be careful as you can't put most of your luggage in the front part.I don't think there were any particularly unsanitary areas, but the bath mats are not diatomaceous earth type, so if you are concerned about that, please be careful.There were lotions, emulsions, and other products lined up on the sink, but they were from a manufacturer I had never seen before, and I didn't know if I could use them.The hair dryer is located behind the cafe curtain on the shelf next to the sink.It was hard to understand as there was no specific explanation at check-in, but if you look for it you can find it.There are tourist leaflets in the common space, but they are not kept in order and are just placed there (some of them have expired).It's close to Hiroshima Station, it's not filthy, and there's a convenience store between the station and the guesthouse, which is very convenient, but my honest opinion is that I'll look for another facility the next time I stay in Hiroshima.

Owner change the lock without informing me. Had to hang around in the street at 11pm. Luckily I tried knocking the door and the girls inside let me in. I didn’t think they would. This is highly unprofessional. Rang the “emergency number” and no pick up. Room and facilities are average. Locations is good though, close to station and tram cars.