My family and I took care of you from April to October of the year before last.I am extremely grateful. but,I've been using it for 15 years, but compared to back then, there were some things I found quite unpleasant, so I'd like to give my opinion.Customer morale is extremely low.Frankly speaking, it's worse than elementary school students on a school trip.To me, it is impossible that such customers are actively giving high ratings on Jalan and Rakuten Travel.I've been writing about how I'm glad I used the service without thinking about other moral customers, and that I'd like to use it again, but to be frank, it's ridiculous, as I've been using it for half a year and have had various experiences. .I understand that hotels cannot choose their guests, but they should be able to give their opinions.(What I want to say 1)Even though Jalan.net and Rakuten Travel reviews are factual, why do they arbitrarily delete inconvenient reviews and leave only highly rated reviews?Do you want to go that far and get a high rating?Don't first-time guests decide where to stay based on various reviews?A fact is a fact, so why not just acknowledge it and give your opinion?Simply deleting things that are inconvenient to them is not something that ordinary members of society would do.It's the worst.There are many other accommodation options near Fujisawa.There may be a lot of users with relatively low morals using it now, but we don't know how people with general morals will make decisions in the future.In fact, my family and I still enjoy spending weekends at lodging facilities that have employees and guests with higher moral standards than those we live in.(What I want to say 2)If you have a dirty public bath with shampoo, chairs, and other supplies strewn about by users with low morals, why don't you stop bragging about your public bath?When we used the public bath, the washbasin, chairs, and shampoo were placed in a messy manner, and my elementary school child would usually put them back in their place.They are proud of the shampoo bars in the public bath, but no matter how many different types of shampoo they have, if customers with low morals and no common sense leave a mess,It's just unpleasant when people with common sense use it.activelyWouldn't it be better to think more before bragging?Isn't it embarrassing that adults can't understand common sense that even elementary school students can understand?Do people with such low morals live their lives without common sense, even at home or at work, without using any common sense and leaving them unused and not putting them back together?Besides, it has happened three times in the past,There were used Band-Aids and razors in the changing room.Put back what you used!Throw your trash in the trash can!(When you were in elementary school, did your teacher tell you this, or did you see it written on a note on the wall?Even though the coronavirus has calmed down, people with low morals should use their brains to use places that are used by many people.Children also use it on weekends.Let's act as a role model for that child!According to my wife, the women's public bath is different and even worse.(I suddenly entered the bathtub without washing myself off, I sat in the only two chairs in the changing room and talked for a long time, the hair dryer I used was facing the day after tomorrow, and many other things.By the way, the hair dryer There is one in the room too.)People with low morals who don't understand common sense have no right to use places that are used by many people.Some people have written reviews saying they were satisfied with the public bath and recommend it, but do they really use the public bath cleanly for the next person?From my past experience, only such people are selfish and use it for self-satisfaction.I would not recommend this hotel to anyone I know.Everyone pays the same accommodation fee.Isn't it possible to put things back or throw them in the trash after they've been used for the next person?To be honest, the public baths in town are definitely prettier.I doubt the sensibilities of those who highly rate the large public bath at this hotel, and I wonder what it is like for a hotel to boast about such a large public bath. I think.The hotel advertises that it is perfect for families and group travelers, butMy family and I have used the public bath nearly 100 times over the years, but most of the time we felt quite uncomfortable, and there were only a few times when we thought it was the best, and we felt healed. There were very few cases.That's why I doubt the sensibilities of people who write about being healed by the hot springs.Don't hotels have other things to do before promoting the effectiveness of hot water and the sense of cleanliness?It seems that the public bath has been renovated, but no matter how much the renovations are done, I don't think anything will change if the morale of the users and employees is low.It's kind of pathetic that the hotel's only selling point is the renovated public bath.(If it is not clean at all, the morale of the users is low, and there is no sense of cleanliness)(What I want to say 3)I previously commented on the Nikkei Shimbun service in a Jalan review.At that time, there are many business guests at that hotel, so the Nikkei Shimbun receives favorable reviews. was the reply.Don't you think it's impossible for a business guest, male or female, to not know common sense?With a group of people who have no common sense,Don't you know what you should do to cause trouble to others?A long time ago, when I was an office worker, it was forbidden to cause trouble to anyone anywhere.Well, I think anyone who understands common sense, whether you're an office worker, self-employed, or a student, will understand.Are there many such businessmen with low morals who don't know the common sense of leaving a public bath a mess?If it existed, it would be a nuisance to all the other guests staying there, and it would be a shame to give opinions to such a businessman with low morals.Isn't that the role of the hotel?Moreover, businessmen with such low morals would not read the Nikkei Shimbun.I would like to say something to the Hokke Club head office.I'm sure there are many hotels with large public baths, but why not think about how the users would feel if the facilities, including the changing rooms, were used more cluttered and dirty than in public baths in the city? Is not it?It may seem harsh, but my family and I have used Fujisawa's large communal bath nearly 100 times in the last year, and most of the time we have felt quite uncomfortable as there are many users with low morals.Now that I think about it again, I honestly don't want to be estranged from the employees who have been so helpful to me in this way, and I would like to use the company again if improvements are made.In any accommodation facility, there are guests with low morals.Users with such low morals will continue to have low morals forever unless they properly express their opinions first.On the other hand, there are many people who follow common etiquette when using any accommodation facility.Users with low morals who don't understand common sense that even elementary school students can understand are just a nuisance.So, why not think about various things, such as expressing your opinions clearly when checking in?I think that is the job of the people at the head office.Would you like to see more of the scene?The incident is happening on the spot.Previously, there was a line by Yuji Oda in the movie Odoru Daisousasen.My family and I have had many happy memories in Fujisawa since the year before last.My children and I made some soccer friends at the park near the hotel during our stay two years ago, and I wanted them to play soccer together again this year, but I'm disappointed that I don't have any plans to take care of them at the moment.I've always thought it would be a good hotel to stay in, but it's even more disappointing that I can't feel that way anymore because of the customers and employees who have low morals.15 years ago, I was able to make friends with many common-sense guests at nearby restaurants and public baths, and it was fun to have a lively conversation with them, and the employees at the time even made some mistakes that made me feel a little uncomfortable. However, everyone served customers in a very humane manner.That's why I often felt like staying there for several nights at the time.Even if I remember this, I feel even more disappointed about the current Fujisawa Hokke Club.Lastly, hotels actively provide opinions on user posts on Jalan and Rakuten Travel.To be honest, I don't think you are seriously replying.I try to reply to posts in a way that seems to improve any and all opinions, but I don't get it at all.I think it's better to be honest and clearly tell them that you can't do what you can't do.In fact, I think there are many things that have not been improved.That's what my family and I felt after caring for them for six months the year before last.If a hotel is telling a user who posted an opinion to improve everything that can't be done, if the next time that user uses the hotel and the improvement is not found, it will be disappointing from the user's point of view and there will be no next time. .It may seem harsh, but our family has experienced such disappointments and are now using other accommodations instead.Still, if someone were to use such a hotel again, I would doubt their humanity.Frankly speaking, this accommodation is much more comfortable than the accommodation my family is currently using.Lastly, I would like to say that the public bath at your hotel is not as big as they brag about it. in additionWhy is it that the hotel cannot properly respond to customers with low reviews on Rakuten Travel, and only responds to customers with high reviews? I doubt the humanity of the hotel.Isn't the customer God?Or are you treating customers differently?At that point, you're done.