Umekoji Potel Kyoto

I was able to spend a quiet time next to the park.

I had a very comfortable stay, but my honest impression is that it was even more fun. I was impressed by how clean and fashionable the room was, and the thoughtfulness with which they served dinner, breakfast, and a variety of other delicious items meant that all the drinks in the all-you-can-drink menu were easy to drink, and I was able to enjoy the books in the book corner that I don't usually get. I was able to forget about my daily life while reading while looking at the book. The experience of drinking coffee made to your liking on the rooftop was more impressive than any other cafe in Kyoto City.If you have any friends who are having trouble finding a hotel in Kyoto, I would definitely recommend them.

A child hit his head on a pillar in the free drink area and was injured.There was swelling, so I told the staff nearby to call an ambulance, but they told me to "please inform the front desk."What, do you want me to carry the injured child downstairs? While thinking thatI had no choice but to rush to the front desk, where the only staff there was checking in. I told the staff, ``This is an emergency. Please call an ambulance,'' and they said, ``This customer is now first.'' So, could you please wait a little while?'' he asked.However, the customer checking in said, ``Please take care of me first, it's an emergency, right?'' and the staff member said, ``Please wait a moment,'' and headed to the back space.I think they were probably thinking about how to deal with it by reporting it to their superiors, but they restarted the process for check-in customers in between, and I could feel that they wanted to deal with check-in customers first.I understand that they want to respond to check-in customers quickly, but I wanted them to call an ambulance as soon as possible, so I wish they would have given priority to this.When no one called for an ambulance, the check-in customer, who was completely numb, asked, ``Why are you so slow! I'll call an ambulance, that's enough! Mom, sit down and hold the child in your arms and don't move!'' "Potel staff responded kindly.Afterwards, the staff member said, ``Normally, an ambulance will arrive within 2-3 minutes,'' but I was even more worried about whether an ambulance would come to this hotel so often that I could say that it was ``always.''Potel is also equipped with a ball pool, but there are many steps around it and the floor is hardwood, so be careful if you bring a baby with you.There is a place where you can read picture books, and it looks like it would be suitable for families with children, but I am concerned about safety because of the design.It may be okay to bring children of elementary school age or older, but we do not recommend bringing preschoolers (especially those under 3 years old).Also, when I went to the public bath from my room, I went down to the 1st floor and asked the front desk where it was because it was supposed to be on the 1st floor, but they said, ``There is a passageway on the 2nd floor, so please go there.'' .When I returned to the second floor and went to the public bath passageway, there were only stairs, so I thought it would be difficult with two children in my arms, so I looked for an elevator.There is a sign in the connecting hallway that says where the elevator is, but it's hard to tell.We couldn't find it in the end, so we carried our child in our arms and went down the long stairs.When I asked the receptionist at the public bath, she told me the route to take the elevator down to the first floor of the hotel and then go around from outside to get to the public bath.Eh, can you go from the first floor? I thought.Then why didn't the front desk person tell me that?Even though she was holding a child in her arms and asking her for directions to the public bath, she probably made her go all the way up to the second floor and down the long stairs.I couldn't help but wonder.The next morning, the family headed to the bathhouse from the first floor to enter the bathhouse again, but the automatic doors were closed in the morning and they could only enter from the stairs.I was tired of walking around the area so many times just to go to the public bath.I was staying with my two young children and my mother who had injured her knee, so it was quite difficult.This is inconvenient for customers who wish to use the elevator.Also, when checking out, a foreign staff member in training was in charge.I thought it would be a good idea to send trained staff to a hotel when a customer was injured enough to call for an ambulance."Are your children okay?" she asked, but it sounded like she was reading from a script, which made me uncomfortable.It's not because my Japanese is cluttered, it's because I don't have a lot of heart.I'm just saying it according to the manual.If you're not genuinely worried, you don't have to say it.Don't expect hospitality from this hotel.I wanted it to be a fun trip, but even though I only stayed for one night, it was ruined by many unpleasant feelings.I can't relax until my child's injury has healed, and I still feel sad because I think about it over and over again.

My whole family is a fan of Patel because it's just the right amount of luxury and comfort.We travel once a month, but we don't often stay in hotels. This time I mainly stayed at a hotel, which is rare, and I'm quite satisfied.

We stayed in a room with no TV or indoor bathroom, but the cost performance was quite good.With all-you-can-drink facilities, a large public bath, and a lounge space, the inn is not only a base for your trip, but is also full of features that allow you to enjoy the inn itself.

It was so easy for the kids to spend time together! (I was very happy)Above all, there are many places with services that children will enjoy, but not only that, but the warm and considerate staff members made me feel very comfortable as a parent!The same goes for the way they treat children, and when a child spills juice or sweets on them, they respond warmly, and I'm filled with gratitude! !