いぬとねこにやさしいお宿 京都

I used it for a trip to Kyoto with my cat.Rating: 3.5 pointsCat tower not suitable for elderly catsThere it was. This time I brought my eldest son with me, so I think a 2-year-old or 4-year-old cat would have enjoyed playing with it. It is recommended for those coming by car and young people, as you will have to carry your large luggage up the stairs.The second negative point is that I also stayed at a certain hotel.Please provide a cat toilet.They always provide new cat litter. This time it seems to have been reused, although it was once put in the toilet.Due to disbelief, I returned it and used my own. The nail sharpener is also an old one.I wanted them to remove it from the perspective of infection. (made of paper cardboard)I couldn't find a vacuum cleaner, so I wish I had a small broom dustpan.thought.Also, there was no hand soap, so there was hand gel to apply after washing your hands.We have prepared various things for dogs and cats.The window of my room was open and I could hear voices from outside, and it was in the middle of the night that I realized that my cat was not sleeping well either.Since the shoji doors were closed, I didn't expect the windows to be open, but when I opened the shoji doors, both the Japanese-style room window and the bedroom bed window were still open. There was a dog barking, but my cat was also barking.I should have noticed it sooner.The check-in process was honest.Because it is a system where there is no person at the front desk.I feel like that's not enough.

I stayed here during the Gion Festival.It was great that it was close to Mt.Thank you for emailing me because you were concerned about the city being crowded.Thanks to you, I had some very happy memories.I want to make it an annual event.【postscript】I stayed at the Gion Festival again this year.It was very beautiful and all the cats were relaxing and having fun.I look forward to working with you again next year.Thank you as always!

Hotel and reception are perfectI had a great time

I was with my family and big dogs, i found it extremely difficult to find the accommodation that allows big two dogs! But fortunately this hotel allowed us!!!Im soo happy about it and the quality of the hotel was magnificent!Thank you!Ps the smile of the staff was very good!💖🫡

The building itself was relatively clean, but the staff's behavior was disappointing.However, in terms of cleanliness, it was worse than a business hotel as it didn't seem to be kept well, with dog hair falling, dust collecting behind the TV, and mold growing on the bathroom door. .Regarding the response from the staff, I was asked about the check-in time by different people three times in total via email and Expedia chat. It seems that there is no coordination within the company. I answered all three times, but there was no response to any of them, which made me feel distrustful.The worst part was when checking in.・Even when I arrived at the scheduled time, there was no one in charge.・I can't get through when I call the office.・Even when I contacted the official LINE that was sent to me via email, there was no response. In the end, one day after my stay, I still haven't received a reply.・The person in charge arrived about 5 minutes late.・I was confused because I didn't know who was in charge because he was wearing plain clothes and didn't clearly identify himself.・He was accompanied by a woman, but no explanation was given. (The woman was traveling light, so she was probably not a guest at another facility, but a friend or girlfriend.)・I was asked to show my ID without any proper explanation. Please let me know that I will need an ID for 〇〇.・Accommodation fees were paid/local payments were not properly understood. I was told, ``Since I have already paid, I would like to pay only the accommodation tax,'' but I pointed this out since I had already paid it locally. What would have happened if I hadn't pointed it out?・I received a call from someone to confirm that the payment had been made, but I was not able to get through. I was surprised by the dial tone on my LINE phone. Shouldn't you at least contact an office that can handle your inquiries instead of contacting them individually?・I tried to check it on a tablet, but I couldn't check it, probably because I didn't understand how to use it.-In the end, he asked me to check with him.・There was a PayPay QR, so I asked to pay with PayPay, but I was told that I didn't know how to use it.・I was told that I cannot issue a receipt. (I thought that the guidance up to this point was poorly organized and that not having a receipt could cause trouble.)・I was suddenly asked to ``please scan the QR code'' for the room key pass. I went to Google Drive (?) and found an image with a key written on it, but there was no explanation as to what the QR was for.・I don't know how to enter the room key. We were wondering about the input method. (The * at the end of the key was pronounced as #, and it was obvious that he didn't understand anything.)・There was no explanation of the room, and he disappeared immediately after completing the procedure. After entering the room, I immediately checked the supplies, but had a hard time finding a towel.・This is also something I missed, but there was no information on how to check out.As mentioned above, there are no major problems with the building itself, but I got the impression that the staff was not trained at all. I have stayed at capsule hotels and whole-house rental accommodations in the past, but this is the first time I have experienced such poor quality of staff.This hotel is not recommended for first-time guests as the usual rules of a regular hotel do not apply.

The staff was very kind and the building was clean and comfortable. If you want to travel to Kyoto with your pet, we recommend this hotel.★Good points■The building is beautiful.■The staff are kind.■There is free Wi-Fi.■There is a foot washing area for pets at the entrance.▼Bad pointsNothing in particular for now.

There is a washing area for dogs, so it's nice when it rains. The surrounding streets also have a great atmosphere.