Rakuten Stay Motel Kujukuri-hama Katakai

We booked from Rakuten official website.We selected Room 104 (2 levels) - with Garage underneath the accommodation.The facilities are new and clean.There are 2 bedrooms which located at ground floor (next to garage) with tatami and 1/F with 2 double beds.Open kitchen is clean and tidy. Just 2 cooking stove only, they also provide 1 fry pan and 1 boiling pot. so if you have people that more than 4, you may be hard to cook for large portion.Tips: there are 2 little boxes with salt and soy sauce in the fridge! This is very good!All kitchenware are in good condition, at least not much were damage or have trace on the kitchenware.At least during my stay, the environment is very quiet, even the house is just outside the highway.“Onsen” facility is provided, but we haven’t tried as too hot outsideWashing machine is located at ground floor and provides washing detergent which is really convenient for us.Overall not bad! We had a pleasant stay!For information about self-check in:1) Before arrival, Rakuten will send another email to you and ask you to fill in your and your guests details by the link they provided.2) after completion of the info provided, they will let you know your reservation code - this is the code that you need to enter during self check in process3) Upon arrival, you can easily find the self check in room (just next to Room 104) and the entrance is location in the front of the street side.4) when you enter to the self check in “counter”, you need to enter the reservation code at the iPad in the counter. And follow the guidance in the iPad (a real staff will video calling you in the process)5) finally you will get the code to open your room door.6) when check out, remember go to that counter again to click check out with your reservation code.

Only the check-in is troublesome.Even if you have registered in advance, you will need to enter the same information again.It will take a long time if there are many people because you will be inputting on a terminal that you are not familiar with.There were no particular problems with the facilities in the room, and I think it was clean.The room had an open air, and the room had a garage so I didn't have to expose myself to the sea breeze.There are many shops around, but if you don't buy drinks and snacks in advance, you'll have to go far to buy them.

The fixtures and fittings are the worst of any place I've ever stayed. There's coffee, but no sugar or milk. The cup was plastic and had fingerprints and mouth marks on it, making it filthy. No shear cap, no bathrobe. I realized that Rakuten Stay also has grades. Even though it's near the sea, all you can see is the side wall of the Kujukuri Toll Road.

There's a giant spider in the roomabout the size of a handRequest a room changeBut I asked my dog ​​to stay only in his original room.I don't understandIs it our fault for not cleaning?I really can't sleepI will never book this hotel againNot recommended at allvery badVery bad experienceNot a recommended place at all