ANA Holiday Inn Resort Shinano-omachi Kuroyon

2024/10/18-19 AccommodationI came here because the place I usually stay was not available, but I won't be there again.The price doesn't match the fruit.If anyone involved saw it, they would know which customer it was.For dinner, I thought it would be a buffet at this price, but would it be good? I was expecting that, but it's not a big deal, it's normal.However, there are various dissatisfactionAt the reception, the woman at the reception didn't look around, and as a result, she was clumsy and tended to the people who came later.I got a seat by the window, but you can't see outside, everything inside is reflected, so there's no point in sitting by the window, and the people in the back are clearly visible, so it's the other way around. Unpleasant?The time is 90 minutes. ．． ．． Is this your first time hearing about it?The worst part is that I got the name wrong (it's not a mispronunciation, it's a complete mistake). ．． ．． I don't remember changing the name.I pointed out the mistake in name with the receptionist.Breakfast was delicious, and the egg dishes made to order were delicious. However, the yolk of the hot spring egg was hard. ．． ．．Hot springs are too hot. ．． ．．↓postscriptI went to the bathroom again.I found lukewarm water in the back, and I thought, "Isn't it nice?" ．． ．． Hot!Hot water is run along the wall and used as a spout. ．． ．．It's natural that it's hot. ．． ．．Although it is called an open-air bath, there are only three sleeping baths and a normal place for one person (if you are an acquaintance, two people should line up?), so for people who don't like lying down baths, it is really suitable for one person.I get lost before going to the hot springs.Wow, when I set it to the middle temperature, the water came out so hot that it almost scalded me...I had to set it to almost the cold water position to get it to the right temperature. (When I went there for the second time, I used different places for the overflowing bath and the rising bath, but they both felt the same, so I guess it's all about them.)The room, bed, and furniture were both acceptable and acceptable.Air conditioning is the worst. ．． ．． Hot, hot. ．． ．． Even though it was October, it was unusually sunny and the room felt hot from the moment I entered, probably because it had been heated during the day.No, that's not true. Heat is leaking from the pipes that carry the heating air, because the floor is hot.I can't change whether it's air conditioning or heating because it's "centrally controlled" (perhaps air conditioning throughout the building?), so I'm stuck with heating, so lowering the temperature setting has no effect, of course. So let's open the window! I thought so, but since it's a double-paned window, just opening the window would make a big fuss. The unlocked window won't lock! What? Is the window frame shifted? ?The vending machine corner is also right in front of the hot springs, so I had a hard time getting there, and on top of that, it's cash only these days. ．． ．． Canned coffee costs 190 yen, seriously?Lastly, the customer base is poor...too many of them seem like rural nouveau riche.It was supposed to be, but he gave me the final blow when I checked out.Were there any inconveniences during your stay? That's it. ．． ．． I already told him at least two things about dinner, so why are you asking me this?Nothing good except the locationIt's not a place for anyone except those who want to pretend to be rich.

I stayed here after walking around Tateyama and Kurobe. The view from the breakfast venue was beautiful.

The rooms and lobby were spacious and I had a relaxing time.In addition to the hot springs, there is also a pool and a sports gym, so I wanted to stay there for several nights.

I used this one as it was the closest one to catch the first train from Ogizawa Station.The freshly baked hamburgers for dinner and freshly cooked eggs for breakfast were very delicious. (Free refills) The number of items on the buffet is a little small, but the quality is satisfactory.I felt reassured that the information I entered in the notes section at the time of reservation was passed on to the front desk staff before I checked in.I left early in the morning, but I wanted to stay at a hotel more slowly.Minus 1 star because breakfast time is from 6:30 instead of 6:00, and the path to the public bath is long and closed.

Considering accommodationThe bed type (twin or double) of the standard room [room type not specified/non-smoking] cannot be confirmed until check-in. What should I do?

A great hotel with a great location. From Nagano Station, you can take the highway bus directly to the door of the hotel. You can also get on the bus from the bus stop in front of Kurobe Tateyama the next day.The most recommended thing is the service of the hotel staff. When we checked in, the gentleman at the counter learned that our Japanese was not very good and perfectly introduced the hotel's instructions in English. During the meal, the staff who led us also enthusiastically introduced the meal content. Thank you most. Unfortunately, after checking out the next day, I found that the tablet was left in the room. When I called, I didn't really have any hope of getting it back, but the hotel staff was actually willing to help send it to my accommodation the next day (of course I have to pay for it myself). It shouldn’t be a burden to the hotel staff, I’m really sorry⋯), I really appreciate everyone’s help. I will definitely stay at your hotel again if I have the opportunity in the future!

I arrived a little early, but they allowed me to check in right away, which was helpful. Also, when I reserved a deluxe twin with balcony, I requested a room on the second floor, but was told that it was not guaranteed, but I was grateful that I was on the second floor.The room was large and comfortable. There wasn't a particular view of the mountains outside the window, but the view of the forest that separated the golf course was beautiful and green.Hot springs are normal. At the dinner buffet, the made-to-order hamburgers were delicious, but I couldn't find anything else that stood out. I had the impression that the number of items was small.The morning buffet was more satisfying.I would have liked the smoked salmon and Camembert cheese that were not on the dinner buffet but on the morning buffet to be served as snacks with wine at dinner rather than in the morning.Overall, the hotel was quite good, including the customer service of the front desk and restaurant staff, and the thoroughness of the rooms and the cleanliness of the hotel.