Grand Mercure Nasu Highlands Resort & Spa

7.8
Very Good
(1714 reviews)

Nasugun, 4449-2 Takakuhei, Nasu, Tochigi 325-0302, Japan

+81 3-5539-2597

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Hotel Description

Nestled in the heart of Nasu, Japan, Grand Mercure Nasu Highlands Resort & Spa offers a unique blend of comfort, relaxation, and natural beauty, making it an ideal retreat for travelers seeking both adventure and tranquility. Located at Nasugun, 4449-2 Takakuhei, Nasu, Tochigi 325-0302, Japan, the hotel is surrounded by the serene countryside with breathtaking views of the Nasu Plateau. This peaceful setting is complemented by its proximity to several must-see attractions, such as the tranquil Rindo Lake, which is just a 13-minute walk away, and the Nasu Highland Park, a mere 20-minute drive from the hotel. Whether you're visiting for a family getaway or a romantic escape, the hotel's convenient location ensures easy access to local culture and outdoor experiences. The Grand Mercure Nasu Highlands Resort & Spa is a perfect base for exploring the region's natural beauty, while also offering ample amenities for a comfortable and enjoyable stay.
The rooms at Grand Mercure Nasu Highlands Resort & Spa are designed to provide maximum comfort and relaxation for guests. Streamlined and spacious, each room features modern amenities such as flat-screen TVs, en suite bathrooms, mini-fridges, and tea and coffeemaking facilities. Some rooms offer a more traditional experience with tatami mats, futons, and short-legged tables, adding to the hotel's charm and cultural appeal. Family-friendly rooms are equipped with toys and baby equipment to cater to the needs of younger guests, ensuring a fun and stress-free stay for families. Free Wi-Fi is available throughout the hotel, allowing guests to stay connected while enjoying their surroundings.
The hotel boasts a variety of exceptional amenities, catering to both relaxation and entertainment. Guests can indulge in a diverse selection of dining options, including two on-site restaurants, a tearoom, and a karaoke bar. For those looking to relax, the seasonal outdoor pool offers a refreshing escape, and the sauna provides a perfect way to unwind. The hotel also features both indoor and open-air bathhouses, including a traditional onsen experience that has earned high praise from guests. Additionally, a kids' playroom ensures that younger visitors are entertained while parents enjoy some downtime.
Transportation and accessibility are made simple with convenient public transportation options nearby. The hotel is well-connected to major transport hubs, with Fukushima Airport approximately 52 minutes away by taxi or a 3-hour journey via public transit. For local excursions, guests can easily access the nearby Rindo Lake and Nasu Teddy Bear Museum, which are both within walking distance of the hotel. Whether you are traveling by taxi, local shuttle, or walking, getting around the area is straightforward and hassle-free.
Health and safety are top priorities at Grand Mercure Nasu Highlands Resort & Spa. The hotel has implemented robust health protocols to ensure the well-being of all guests, including sanitation procedures, social distancing measures, and safety guidelines for staff and visitors. With its commitment to creating a safe and welcoming environment, guests can relax and enjoy their stay with peace of mind.
There are many exciting things to do both at the hotel and in the surrounding area. For outdoor enthusiasts, the Nasu Safari Park and Nasu Animal Kingdom offer up-close animal encounters, while Rindo Lake provides the perfect setting for leisurely boat rides and outdoor activities. For those who enjoy more thrilling experiences, the nearby Nasu Highland Park offers roller coasters, water rides, and a 3D theater for family-friendly entertainment.
Guests are also encouraged to explore local dining experiences in the area, with several renowned restaurants within a short distance of the hotel. たべものやSION, located just a 4-minute taxi ride away, offers a diverse menu for Japanese cuisine lovers. For those in the mood for Italian, La Terra and Cafe L'Olmo are only 3 to 4 minutes away, serving delicious Italian fare in a charming atmosphere. Meanwhile, Pasta Shop Kuusi, another great option for pasta lovers, is a short 4-minute taxi ride away. Additionally, for a Western dining experience, レストラン 那須高原バル is located about 8 minutes from the hotel, offering a delightful mix of local and international dishes.
Grand Mercure Nasu Highlands Resort & Spa invites guests to experience the perfect combination of relaxation, adventure, and convenience. Whether you're here for a family vacation, a romantic retreat, or a cultural exploration, this hotel offers a welcoming environment and the ideal base for your journey in Nasu. With its combination of unique amenities, stunning surroundings, and exceptional service, it promises to make your stay truly memorable.

The Most Outstanding Trait

1. Walking distance to Rindo Lake, providing a scenic and peaceful setting for guests.

2. One of the few hotels in the area with a 24-hour front desk, offering convenience and flexibility.

3. The on-site restaurant offers a delicious dinner buffet, perfect for a satisfying meal after a busy day.

4. High praise for the hotel's onsen facilities, with guests mentioning 'onsens' 91 times in reviews.

5. A breakfast buffet is available, offering a wide selection of tasty and nutritious options to start your day.

6. The hotel features an outdoor pool, one of the few in the area, with a lifeguard on duty for guest safety.

7. A cozy bar on-site provides a perfect spot to unwind after a day of exploring the Nasu region.

8. The hotel offers a variety of room options, including traditional tatami-mat rooms with futons and modern, family-friendly rooms.

9. Indoor and open-air bathhouses, including an artificial onsen, offer guests a traditional and rejuvenating experience.

10. A kid-friendly environment with a playroom and family-oriented amenities ensures that children are entertained during their stay.


8.2 Excellent

Location rating

Top sights

Nasu Rindoko Lake View Family Ranch
11 min
Nasu Safari Park
10 min
Nasu Animal Kingdom
20 min
Nasu Highland Park
20 min
Rindo Lake
15 min

Nearest locations

Cafe L'Olmo
2 min
La Terra
3 min
たべものやSION
4 min
Pasta shop Kuusi
4 min
PAPA SCHNELL
5 min
OURS DINING
5 min
NASUバイキングエルバージュ
7 min
和匠ダイニング 菜す乃
7 min
See more Interesting locations

Good to know

Check-in15:00
Check-out11:00
Location rating8.2
Nearest airportFukushima Airport
Travel time to airport52 min

Nightly price (Only for reference price for sample day)

Check-in: Sun, Nov 17
Check-out: Mon, Nov 18
    Official Hotel

    $91

    Priceline

    $89

    Agoda

    $90

    Booking.com

    $93

    Tiket.com

    $91

    Hotels.com

    $91


Location

Nasugun, 4449-2 Takakuhei, Nasu, Tochigi 325-0302, Japan

Airports:

Fukushima Airport

Taxi: 52 min

Transit: 3 hr 2 min

Transit:

リンドウコファミリーボクジョウ

Walking: 10 min

那須テディベアミュージアム

Walking: 16 min


Nearby locations

8.2

Excellent Location

Featuring views of the Nasu Plateau, this casual hotel surrounded by countryside is a 13-minute walk from Rindo Lake and 3 km from Route 68.

Top Attractions

Top Restaurants


Amenities and Facilities

Activities

Table tennis

Banquet hall

Languages spoken

English

Japanese

Public bath

Public bath

Artificial onsen

Open air bath

Accessibility

Accessible

Accessible parking

Accessible elevator

Wheelchair rental

Food & drink

Restaurant

Bar

Buffet dinner

Breakfast

Breakfast buffet

Vending machines

Wellness

No fitness center

Sauna

No spa

Pools

Outdoor pool

Wading pool

Lifeguard

No hot tub

Rooms

Air conditioning in some rooms

Refrigerator

Microwave in some rooms

Pets

No pets

Parking & transportation

Parking

Self parking

EV charger

Local shuttle

Services

Front desk

Baggage storage

Currency exchange

Self-service laundry

Elevator

Gift shop

Housekeeping

Policies & payments

Credit cards

Debit cards

NFC mobile payments

Cash

Business & events

Meeting rooms

Bathrooms

Private bathroom

Bathtub

Shower

Children

Kid-friendly

Activities for kids

Internet

Wi-Fi

Wi-Fi in public areas


Reviews

100% reviews from partners and customers booking on Dinogo

7.0

8 reviews

Wonderful
3
Excellent
1
Good
2
Below Average
1
Not Good
1
Cover Image for H H

H H

2/5
[Please be careful if you are in the late weaning to completion stage]Points that caught my attention・Although there is baby food available at the buffet, there are only two types each for 5 and 7 month olds, so it was disappointing that there was hardly anything to feed the child who had completed weaning (the buffet food was generally very flavorful, It did not become thinner even after blanching with hot water.)・I visited during the late summer heat of September, and it was so hot in the lobby and kids' play area that I thought the air conditioner wasn't working, and I was sweating while playing.Good points・We stayed in a family suite, and the room was spacious and the children enjoyed the tunnels.・I was grateful that the laundry was free for those staying on the 4th floor.

Cover Image for 成澤芹奈

成澤芹奈

3/5
Overall, it seemed like a lot of fun for the kids! The temperature of the bath was suitable for children.It was bright and my child could enter with peace of mind.The downside was that the air in the room was heavy and I couldn't adjust the air conditioner, so it was so hot all night that I couldn't sleep because I felt stuffy.That's about it for sushi, which I didn't really want to eat. But I'm glad there was a lot of baby food in the bottle and it was delicious.The elevator closed so quickly that it was dangerous for my stroller to get stuck.

Cover Image for Stella Wang

Stella Wang

5/5
Except that the location requires self-driving or there are few shuttle buses, everything else fully meets my vacation needs. Hot springs, dinner, free drinks, lounge services, and privileges for Accor members. Although many people complain that there are many children and it is noisy, I think it is okay. Family-friendly hotels are really good news to many parents.

Cover Image for 黃裕光

黃裕光

5/5
Dinner was great, the fried dumplings were super delicious and there was all you can drink beer.

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tanu tanu

5/5
This hotel is located in a beautiful environment rich in nature.The open-air hot spring bath was very pleasant.After getting out of the bath, there is a rest area where you can relax and cool off.Drinks are also self-service, with a variety of healthy options and good service.There is also a lounge near the front desk where you can enjoy simple snacks and drinks.You can drink alcohol at night.I thought it was a rare service.The room was a Japanese style room with a bath.The food was buffet and had a lot of variety and was delicious.It was a hotel that left an impression with its unusual service.

Cover Image for しほ

しほ

1/5
The difference between the room photo on the website and the actual room was very disappointing. Only the bathroom and the front desk on the first floor have been renovated. The rooms are dusty, with multiple dead insects, poorly cleaned, and no air conditioning.I stayed there in October, and the windows couldn't be opened and it was so hot that I couldn't sleep. (There seems to be air conditioning for all volumes, so there is no air conditioning in the room)We were staying as a couple, and the room was so uncomfortable that we thought we should go home. I can only take a bath until 11pm, so I can't take it easy. The check-in instructions at the front desk were not sufficient, and there was no explanation of the breakfast venue or the opening hours of the dinner venue. However, I was not given any paper with any explanations written on it. I won't be staying at this hotel again because it's not worth the price and the rooms are filthy. It was a very disappointing experience even though I spent a lot of money on it.

Cover Image for みどり_

みどり_

4/5
The air conditioning in the room seemed to be controlled all at once by the hotel, and the air volume was adjusted using a switch in the room, but it wasn't cool at all.The room was also dusty.It's hard to make good use of the time that all-inclusives offer.Although it seems like a hotel for children, there aren't many dishes that children can eat. The curry is spicy and there are no fries at night. (I had hash browns in the morning)Employees at the restaurant venueIf there was an empty plate, they would take it down for you, and even though the venue was large, they were always near the table and were very kind, letting you know if something happened.My kids liked it so if I were to go again, I'd like to stay in a clean room with good air conditioning.

Cover Image for 甘えび

甘えび

3/5
I was excited and excited, but since it's mostly families with children, I feel left out.Couples tend to be directed to counter seats by the window when dining.