Regalo Hotel Miyazaki

Recently, the price of accommodation in Miyazaki City has been rising, but this was a relatively affordable place to stay.The facilities are a little old, but I think they were well kept.The room was a bit spacious, and the breakfast was free, so although it didn't have a lot of items, it was enough.It was a little disappointing that the free drinks on the front floor could not be taken back to the room, so it was difficult to use them.Parking is available on a first-come, first-served basis, and if it is full, you will be directed to an affiliated parking lot, which is a short walk away. Unfortunately, once you park, you can't get in or out (because it's full), but in that case, you can get a refund.The location is a little walk from downtown, so it's quiet. Is it in a location that is easily accessible from a wide range of locations, such as the prefectural office, Yamagataya, and downtown areas? There are few shops within a 1-2 minute walk.I look forward to working with you again if I have the opportunity.

I was quite dissatisfied with the response.When I stayed there, I paid for parking on the hotel premises and parked my car.After a while, I drove out to eat dinner and when I came back about an hour later, the place was full.When I told the female staff member in her 30s that I couldn't stop, she told me that the fee would be refunded and that I would have to pay an appropriate fee. I asked about nearby affiliated parking lots, but perhaps because I didn't have a good sense of direction, the instructions for north, south, east, and west were reversed, and I ended up getting confused.(I go on a business trip to Miyazaki City about once a week for work, and other hotels don't offer this type of service. To be honest, if there was a limit to this kind of service, I would have refused because it was full as soon as it reached the limit, but other hotels... Since it is located elsewhere, we reluctantly agreed to this arrangement.)When I managed to park the car and get my money back at the reception desk (it took 15 minutes to get my money back) and returned to my room, I received a phone call from the female staff member in her 30s who said, ``You're getting double parking fees.'' ? Please return it. '' he said in a strong tone. Although I didn't think that would happen, I checked the coins in my wallet just to be sure (I don't remember the exact amount, but I remember it being around 800 yen, so if I double-checked it, it would have been around 1,600 yen in coins) I explained that the double take was not available from the remaining coins, but the other party insisted on receiving the money from two people: a female staff member in her 30s and her female boss.I got really angry at this point, and if you're going to go that far, you should have checked whether the cash register was stocked or not, and checked the security camera footage at the reception desk to see if it was double-checked before contacting us, right? counterattacked.I was told that I didn't go that far, and in the end, my female boss came to apologize. (It seems that there was no double take, and there was no shortage of cash registers.) If you suspect someone (and even more so if you suspect a customer), I think it's better to check everything before suspecting someone.In the end, there was no apology from the female staff member, and it became the hotel where I had the most unpleasant memories in Miyazaki.I could have forgiven it if the female staff member in her 30s had apologized, but there were too many things that didn't make sense to me, such as her attitude at the reception desk.Also, the price is high, but the rooms and facilities are at the same level as a normal business hotel, so I don't think there will be any problems compared to other places.

This is my first time posting a review because the response was so sloppy.My reservation was canceled without permission, and I was not compensated for the points I lost due to not being able to make a reservation on a major accommodation site. (Details of the process are listed below)Accommodation costs are cheap, but there are quite a few problems with the service, so I don't recommend it.Book on major accommodation sites→Call from hotel staff to confirm reservation details→Even though I said I would stay the night, I canceled without permission.→ I was told that I would be able to make a reservation over the phone, but the points that I would have otherwise earned were not compensated.

An elderly employee? was very unpleasant.While having breakfast, he scolded another employee in front of me.I've been in a bad mood since this morning.If you are a hotelier, consider the feelings of your guests.