Ryokan Nanakamado

Reply to the hotel:Since you mentioned that there is a kind of bus called [Kuromachi Community Bus] that does not appear in Google Maps and other searches, do you expect us, as tourists and our first time in Kyushu, to know about it...? I hope you can have some empathy!Then why didn’t I contact you until 16:18? Because we arrived at Oita Station at 14:00, we learned that the JR train at 15:23 was suspended due to heavy snowfall. After that, we asked the station about various methods but could not get to Aso to pick up the car before 6 p.m. (Aso Toyota is open The time was only until 6pm), so we started to go to various car rental shops in Oita to ask if there were still cars to rent, but all of them had been rented out. This was the one night stay we were most looking forward to, and we tried our best to go there. Find various alternatives, and we will only contact you after confirming that we have no way to arrive!It is understandable that you have already prepared dinner in the morning, so I think it is reasonable if you charge the cost of the ingredients and the personnel fees for preparation, but it is completely unreasonable for you to charge the full price because of a natural disaster that prevented us from arriving, and we did not use it. There is no need for subsequent cleaning of your room, hot springs, and services, and booking reservations have regulations. If travelers are unable to complete their stay and meet force majeure conditions, they can reschedule or get a refund! Since you want to use the booking platform, you should abide by its regulations!The JR suspension is not your fault or mine, but it is your fault for not complying with regulations!===== ===== ===== ===== ===== =====We had rented a car in Aso in advance on December 19, 2023, but the JR to Aso was temporarily suspended due to snow and bamboo that day. As a result, we were unable to pick up the car in Aso and go to the hotel. We immediately asked all the car rental shops in Oita There is no car rental at all."The snow on the edge of the mountain is heavy, and the snow on Mount Aso is the same. The train on the Toyohi Line is the same as the fallen bamboo, and the contact is the transport."After we had done our best and confirmed that there was no other way to reach the hotel, we informed the hotel in advance of the suspension situation, asked them not to prepare our dinner, and communicated with them whether we could reschedule or get a discount. We even paid for it and even went to have dinner the next day. After all, we were also the victims of this situation, but the hotel refused firmly and was completely unreasonable... The asking price of about 40,000 yen per night was gone, and we had to find another one in Oita. stay.It is recommended that travelers who want to stay in the future take natural disasters into consideration, because this hotel will not accept cancellations in the event of a natural disaster! Even if booking has regulations, if the traveler is unable to complete the stay and meets the force majeure conditions, he can reschedule or get a refund. If you think about it carefully, you should have a better choice!"ゲストがstranded in をfinished できず, かつ Force majeure event の満たしている occasion, ゲストは following のうちいずれかをguifa にリクエストすることができます.* The company's daily payment will be paid in the future, and the future payment will be paid by hand.* The amount of the payment will be divided into the same amount (the amount above the discretion of the facility), and the future stay will be divided into the same amount.* ノーショー (continuous), reservation content has been updated, キャンセルにかかる Material Gold をContains む, いかなる前払い Material Gold やデポジットをFull refund すること”

It's quiet and comfortable. The hot springs are also really great. In particular, breakfast and dinner are really good, and the grandmothers' service makes you feel like family.

We were able to spend a relaxing time, and the food was delicious in a homely atmosphere.

I had wanted to stay there for some time, so I took advantage of my sudden vacation and took advantage of your stay.It was a rainy day, so it was hard to see where the parking lot and building were, and there were no people around, so I had to look for them and somehow find my way there.The people who welcomed us were rural ladies.He guided me to my room with my heavy luggage.We were served tea and sweets, and given a simple guide.Dinner was served from 18:00 to 20:00 and breakfast was served from 8:00, so there were no options.We stayed in the "Kokemomo" room.Unfortunately, there is a smoking area right in front of the entrance.The bath in the room has free flowing water, and the water temperature is not too hot, which is great.There was a lot of food for dinner, but they brought it one after another so I couldn't keep up with eating it all.Almost everything was delicious, but the only thing I didn't like was the sauce on the meat.It was sour and spicy.Also, I personally didn't like the fact that the tempura had celery in it.The salt-grilled sweetfish was also not tasty.The timing is different, so should I farm it or freeze it?It had no flavor and was hard and hard to eat.The breakfast salmon was very delicious.When I was serving breakfast, my grandmother, who wasn't there the night before, came and was smiling and kind, like a cute Jizo statue, which made me feel very relaxed.The room was large enough for two people, but instead of air conditioning, it had a hot spring heater, which made it so hot that it was difficult to sleep all night.I couldn't find an on/off switch either...The refrigerator was fine, but it was turned off at first, so it took a while to cool down.Also, there was a Korean family in the room next door, so it was quite noisy during the night.Therefore, the overall rating will be ⭐︎4.Considering the price, I was overall more satisfied with the nearby accommodations in a similar price range.I feel like the price could be lowered a bit on this one.However, my partner liked the hot water and was satisfied with it, so I'm glad.

The cleaning was thorough and the food was pretty good.The tea sweets were dango dumplings and were delicious, but the way they poured the tea was in the wrong hands, which bothered me a lot.The hot spring in the room was so lukewarm that I had to turn off the ventilation fan overnight to finally get it warm enough to enter.Does it have a Michelin star?I don't think I was that impressed.

Reply to the hotel:Since you mentioned that there is a kind of bus called [Kuromachi Community Bus] that does not appear in Google Maps and other searches, do you expect us, as tourists and our first time in Kyushu, to know about it...? I hope you can have some empathy!Then why didn’t I contact you until 16:18? Because we arrived at Oita Station at 14:00, we learned that the JR train at 15:23 was suspended due to heavy snowfall. After that, we asked the station about various methods but could not get to Aso to pick up the car before 6 p.m. (Aso Toyota is open The time was only until 6pm), so we started to go to various car rental shops in Oita to ask if there were still cars to rent, but all of them had been rented out. This was the one night stay we were most looking forward to, and we tried our best to go there. Find various alternatives, and we will only contact you after confirming that we have no way to arrive!It is understandable that you have already prepared dinner in the morning, so I think it is reasonable if you charge the cost of the ingredients and the personnel fees for preparation, but it is completely unreasonable for you to charge the full price because of a natural disaster that prevented us from arriving, and we did not use it. There is no need for subsequent cleaning of your room, hot springs, and services, and booking reservations have regulations. If travelers are unable to complete their stay and meet force majeure conditions, they can reschedule or get a refund! Since you want to use the booking platform, you should abide by its regulations!The JR suspension is not your fault or mine, but it is your fault for not complying with regulations!===== ===== ===== ===== ===== =====We had rented a car in Aso in advance on December 19, 2023, but the JR to Aso was temporarily suspended due to snow and bamboo that day. As a result, we were unable to pick up the car in Aso and go to the hotel. We immediately asked all the car rental shops in Oita There is no car rental at all."The snow on the edge of the mountain is heavy, and the snow on Mount Aso is the same. The train on the Toyohi Line is the same as the fallen bamboo, and the contact is the transport."After we had done our best and confirmed that there was no other way to reach the hotel, we informed the hotel in advance of the suspension situation, asked them not to prepare our dinner, and communicated with them whether we could reschedule or get a discount. We even paid for it and even went to have dinner the next day. After all, we were also the victims of this situation, but the hotel refused firmly and was completely unreasonable... The asking price of about 40,000 yen per night was gone, and we had to find another one in Oita. stay.It is recommended that travelers who want to stay in the future take natural disasters into consideration, because this hotel will not accept cancellations in the event of a natural disaster! Even if booking has regulations, if the traveler is unable to complete the stay and meets the force majeure conditions, he can reschedule or get a refund. If you think about it carefully, you should have a better choice!"ゲストがstranded in をfinished できず, かつ Force majeure event の満たしている occasion, ゲストは following のうちいずれかをguifa にリクエストすることができます.* The company's daily payment will be paid in the future, and the future payment will be paid by hand.* The amount of the payment will be divided into the same amount (the amount above the discretion of the facility), and the future stay will be divided into the same amount.* ノーショー (continuous), reservation content has been updated, キャンセルにかかる Material Gold をContains む, いかなる前払い Material Gold やデポジットをFull refund すること”