It was the worst hotel I have ever been to in my life. I knew it wasn't a luxury hotel, but it didn't even have the bare minimum of services (clean rooms, hot showers, non-discriminatory treatment).① On the first and second nights, the water pressure in the shower was very weak and the hot water stopped midway through. There was no telephone service to the hotel front desk, LINE chat support was not available 24 hours a day, and on the first night I was unable to contact the hotel because it was late at night and the LINE service was displayed as being outside of service hours. On the second night, there was no hot water again, so I contacted the hotel, but they didn't reply right away, so I had to wait without hot water for the whole time.②There were dry contact lenses that did not belong to us on the shelf above the bed. That shelf was also collecting dust and obviously hadn't been cleaned in a long time. I was told that basic cleaning is not included if you are staying for less than 4 days, but I was so disgusted that I asked for cleaning. However, the only thing that was cleaned was the shelf and the trash, and no other parts were cleaned.③An elderly man wearing glasses who was at the front desk from the night of August 17th (Saturday) to the morning of August 18th (Sunday) was discriminatory towards my Korean friend. At breakfast, I told them my room number and my name as the person making the reservation, and went to put my luggage at my seat first. When my friend, who was late, told the elderly male staff member the room number and my name in Japanese, the man looked suspicious, asked me again and again, and did not process the procedure right away. (There's no way I couldn't understand my friend's Japanese at an advanced level.) I told him my room number and name again, and he started the process with a wry smile on his face. I could easily find out that I wasn't the only one staying in the room, but I didn't understand why they didn't go through the formalities with my Korean friend. At the end, when my friend made a mistake and tried to put the tray back in without throwing it away, the way he said it was very rude.④On the night of August 18th (Sunday), the response from the man in his 40s to 50s who was at the front desk was unpleasant. Even after the drying was finished, other customers' laundry was still in the dryer, and there was no space in the other dryers, so I informed the man about the situation. When we were in the same situation the previous day, a young female staff member put the items in the dryer in a basket, but the male staff member only handed us the basket and asked us to come to the washing machine. Because there wasn't one, we had to put a stranger's laundry (including underwear) in the dryer into the basket ourselves, which was very unpleasant.⑤ When we finally checked out, we checked under the bed to see if we had forgotten anything, and there were used slippers that didn't belong to us, things like fruit, and a lot of dust, which we had never cleaned. , it was very disgusting. I don't think it's possible that you're in a hotel and there's a few centimeters of space between the beds and they haven't been cleaned at all.When I complained to the hotel and asked for a refund, they said they would provide breakfast service and free parking the next time I booked, but since I will never stay at a hotel like this again, it was a completely pointless response. did.There are a lot of complaints in the reviews on Google, and they seem to reply to every complaint by saying, "We'll fix it," but another person's review also said that dry contact lenses were left in the room. Looking at certain areas, I don't think there has been any improvement.I never thought I would feel this way during a fun trip. If I had looked at the reviews on Google before booking, I definitely would not have chosen this hotel, so I regret it.