エーデルホテル

I would like to tell you why I thought it was so wonderful. ||First of all, inside the building. …

I would like to explain why I thought it was so wonderful.First, inside the building. The moment we open the door, we are greeted by a stuffed deer illuminated by the glittering sunlight reflecting off the snow, making us feel like we have entered a journey that is completely different from our daily lives. Overwhelmed, I suddenly shifted my gaze and saw a crackling fireplace to the left of the entrance, flickering bright flames like cloth. The tranquil yet majestic fireplace gave me a sense of the good old analog everyday life, and even gave me a sense of something sacred. The inside of the hotel was very clean, there was no particular damage, and I felt comfortable. Although it wasn't the latest, it gave it a nice taste and seemed to let me indulge in the feeling of traveling in the countryside.Also, the food was very delicious. I was impressed by the locally sourced menu, which makes use of local ingredients, and the chef's skill in bringing out the best in the ingredients. In particular, the simmered pumpkin was very delicious, and just one bite was enough to fill my brain with the unique sweetness of pumpkin. I felt the dedication and hospitality of the staff, who did not compromise on side dishes or accompaniments.The response from the staff was also great. When a passenger asked one question, the staff responded with a sincere and kind response. I feel that they did their best to provide the utmost hospitality and care so that passengers could enjoy their journey as much as possible. I was traveling from Tokyo, and there were many things I didn't understand, but I was able to relax naturally as I saw smiling faces that reassured me that everything was okay. Furthermore, there were some very kind people who offered to pick us up by car even if the last bus ran out. I was very surprised by the level of customer service that went beyond my common sense. Of particular note is the one female staff member. I feel like she taught me what a human being should be and what the service industry should be like. When I asked him one question, he responded with a surprising response: "Don't ask me that." I was speechless at the unfriendly and listless way in which he spoke, as if he didn't even see the customer as an equal adult. Where did you learn customer business? I was amazed at her customer service, which was beyond my common sense. It is thought that part-time workers may be able to respond more kindly. Since they couldn't help me, I had no choice but to use the shower in my room, but only water came out. I couldn't do anything on my own, so I contacted the front desk, and the same woman was there to help. She lazily sat up, walked over to her room, checked it out, and dismissed this as ``You guys use it too much.'' I was once again surprised by the completely unfounded assertion, which completely excluded the possibility of problems or problems with the hotel's equipment. I see, I could only feel tears in my eyes as I wondered how, based on my many years of experience, I could instantly determine that this is the only cause of most shower troubles. This happened when I was eating at the cafeteria. My companion couldn't make it in time for the meal due to an emergency, and I thought it would be a waste to throw away such a delicious meal, so I had no choice but to save some food for him, but unfortunately I had to close the dining room immediately that day. Just as I was at a loss, a ray of light appeared. As usual, it was a female staff member. He handed me a plastic wrap and suggested that I could make rice balls with the leftover rice. When I tried to make it, she added, even though I hadn't asked her or asked her to. "I don't make them, my hands are dirty," he said. It is a humorous contradiction that the hands and fingers that people working in the cafeteria should be most careful about are unclean. Surprisingly, she even had a sense of humor. Also, as is clear in these examples, she does not use honorific language with customers. It gives off a sense of a dignified attitude that does not take into account the relationship between the customer and the hotel, or the customer and the service, and also hides in his words the feeling that dealing with us is a hassle, which is not appropriate for customer business. Therefore, if you are going to deal with customers in the future, I think this is a teacher's way of showing you that you should stop using this kind of approach as it will only make the other person uncomfortable. I thought. Indeed, I was impressed by her versatility, as I could see that this woman was also an educator. On the last day of the trip, I wanted to go skiing, but I was a little tired, so I sat down in front of the quiet fireplace and rested, when the woman said, ``I don't like this kind of place. You didn't come all this way to go skiing. He said, "Hey, what are you doing here?" He was very interested in what we were doing! I was deeply moved by how they treated me as a traveler, not just a customer. Also, by asking us questions in such a manner, his frankness oozes out. Furthermore, even if I reacted to it, even if I responded to it, I ignored it, making me feel like I don't want to be that kind of person. Her words, which I can only assume were spoken in the context of the customer and her private life, rather than the customer and the hotel, made me forget that I was currently receiving a service. He gave it to me. No, it may have been a teacher-like service, as I mentioned earlier, by giving a sarcastic response. In any case, when I go to other hotels or inns from now on, I don't think I will be treated as badly as this staff. In other words, I am humbled by the fact that you have given me such a valuable experience and learning.Why not visit this wonderful hotel?

Dinner was delicious and the room was clean for the price. I arrived around 11am and was able to check in and change clothes in my room. The only towels available are disposable face towels, so you will need to bring your own bath towels. There was a toothbrush.

Đồ ăn tạm thời Oke, dịch vụ cũng ổn. Wifi thì có hienr thị nhưng dường như ko vào được.Phòng cách âm kém, cảm thasy bị làm phiền bởi tầng trên nhảy nhót, tiếng bước chân đi lại cũng nghe thấy rõ.Temporary food Oke, service is also okay. Wifi is displayed but seems inaccessible. The room is poorly soundproofed, feels disturbed by dancing upstairs, footsteps can be heard clearly.