Hamburg Room

The biggest plus of this accommodation is location: super close to the metro and you can reach the central station on foot. We stayed in a double room with a private bathroom, the room is very warm, the heating works without problems, there were no interruptions in the supply of hot water either.The room is not well equipped for a comfortable stay of guests, I, as a person who worked in tourism, hotel and restaurant business over 10 years, I evaluate my accommodation not only as a guest, but also from a professional point of view: there is no closet for coats or cabinet for shoes in the corridor, just an empty corridor, that is, when you enter, you have nowhere to leave your outerwear/bag/backpack; there is a shelf in the room where you can leave outerwear, but there are no hangs; a bed without any cover and the mattress itself is not covered with a mattress pad, which is not very hygienic; there are no dishes of any kind in the room, no glasses, no cups, no kettle, that is, when you return to the room in the evening, you will not have the opportunity to drink tea or coffee or if you need to take some medicine as a powder for example, you won’t be able to do that; carpet in the room is dirty, you can still close your eyes for the stains, but itself carpet is not the clean and you want to wear some kind of changeable shoes so as not to walk barefoot, but they are also not provided (even the cheapest one time wearing slippers); the mattress on the bed is probably old and doesn't hold its shape, when you go to sleep you just fall into a hole in the middlemattress, PEOPLE WITH BACK DISEASES definitely do not recommend this room.The bathroom is also completely unequipped for use: the room is equipped with a bathtub, not a shower cabin, but there is no curtain in the bathroom, that is, while taking a bath, all the water falls on the floor, but you have no way to clean it, you are left with two towels for each person (a big one and small one), and nothing for the bathroom floor; towels do not look old or torn, but do not have the smell of freshness, more some weird smell.I wouldn’t recommend this hotel.

This is a clean place with shared bathroom facilities. I had to go to Sleephotels Cosmos to check in but once that was completed all was good. There are lots of shops around the corner and a supermarket over the road after a short walk. The room was quiet and comfortable. Well worth a visit and stay.

Room was nice for a night's stay. However the location is very noisy and I couldn't fully close the window. For the price I can't complain.

The reception and actual hotel are at different locations. This is only mentioned all the way at the bottom of the confirmation mail of your booking. You get an automatic message from the hotel explaining 19h00 is the latest to check without any mention of the reception location. After 19h00 an additional 50€ will be charged. Looking at other reviews, many people face this issue, which makes me suspect they do this on purpose. We for example had to call the hotel multiple times before we even got an answer after spending an hour looking for the hotel in the first place. Reception staff is not that helpful or friendly.Once you have found the reception location and afterwards the hotel location, you can't let yourself be thrown off by the ugly and dirty façade of the building (this is why you don't find a picture of it online). Once tot enter the building, it's very nice, clean and well maintained. The room is very big and beautiful. Everything you need is present, giving you a very comfortable hotel experience in the end. Would have rated the hotel 5/5 if it hadn't been such a hard job on finding the right location!

Not worth the heartache. The room is quite nice, cheap and clean but it’s a serviced apartment that is run by another hotel that only has reception until 7pm. I booked it 2 months in advance and emailed if it was ok to check in late as our plane arrives at 9pm. We didn’t receive a reply and I forgot to check as I was booking a multi-country holiday. The description also wasn’t clear about the strict check in times. When we realised a week before our arrival it was very hard to get in touch with the hotel. The actual apartment just has an answering machine. You have to call the Sleep hotel around the block to organise keys for the place. The staff were not very helpful at all and seemed upset. Luckily we had a friend in Hamburg who could pick up the keys for us. She said there was blood near the building doorway when she was shown the room. Fortunately it was cleaned up before we arrived. The worse part was on our last day we found a Spanish guy waiting out the front of the apartment at 10pm who had no idea about the 7pm check in restriction. He had to find somewhere else to stay that night and sad we couldn’t help him. I wish I read all the earlier reviews. Our friend also said it’s not a safe area due to the drug dealers. We had no trouble during our stay but a local did warn us...

The biggest plus of this accommodation is location: super close to the metro and you can reach the central station on foot. We stayed in a double room with a private bathroom, the room is very warm, the heating works without problems, there were no interruptions in the supply of hot water either.The room is not well equipped for a comfortable stay of guests, I, as a person who worked in tourism, hotel and restaurant business over 10 years, I evaluate my accommodation not only as a guest, but also from a professional point of view: there is no closet for coats or cabinet for shoes in the corridor, just an empty corridor, that is, when you enter, you have nowhere to leave your outerwear/bag/backpack; there is a shelf in the room where you can leave outerwear, but there are no hangs; a bed without any cover and the mattress itself is not covered with a mattress pad, which is not very hygienic; there are no dishes of any kind in the room, no glasses, no cups, no kettle, that is, when you return to the room in the evening, you will not have the opportunity to drink tea or coffee or if you need to take some medicine as a powder for example, you won’t be able to do that; carpet in the room is dirty, you can still close your eyes for the stains, but itself carpet is not the clean and you want to wear some kind of changeable shoes so as not to walk barefoot, but they are also not provided (even the cheapest one time wearing slippers); the mattress on the bed is probably old and doesn't hold its shape, when you go to sleep you just fall into a hole in the middlemattress, PEOPLE WITH BACK DISEASES definitely do not recommend this room.The bathroom is also completely unequipped for use: the room is equipped with a bathtub, not a shower cabin, but there is no curtain in the bathroom, that is, while taking a bath, all the water falls on the floor, but you have no way to clean it, you are left with two towels for each person (a big one and small one), and nothing for the bathroom floor; towels do not look old or torn, but do not have the smell of freshness, more some weird smell.I wouldn’t recommend this hotel.