Sleephotels Casino
5.6
Good(117 reviews)
Reeperbahn 96 Ecke, Hamburger Berg, 20359 Hamburg, Germany
+49 40 74204635
Hotel Description
Sleephotels Casino, located at Reeperbahn 96 Ecke, Hamburger Berg, 20359 Hamburg, Germany, offers a vibrant and welcoming atmosphere right in the heart of the city’s famous entertainment district. Surrounded by lively nightlife, this hotel provides easy access to various attractions and cultural experiences in Hamburg. The hotel features a modern and smoke-free design, making it an ideal choice for those looking to stay in a clean and contemporary setting. The rooms are designed for comfort, with some featuring refrigerators and minibars, and all equipped with private bathrooms and showers. Wi-Fi is available throughout the hotel, ensuring guests stay connected at all times. The hotel also offers a variety of essential services including baggage storage and a front desk that caters to guests' needs. Although there is no air conditioning, the hotel’s location in the cooler northern region ensures guests have a comfortable stay. Sleephotels Casino is conveniently accessible by public transport, with several bus and metro stations nearby, making it easy to explore Hamburg. Guests can also enjoy seamless payment options, including NFC mobile payments, credit cards, and cash. The hotel takes guest safety seriously and implements health and safety protocols for a secure stay. Whether you're here for the vibrant nightlife or to explore the local culture, Sleephotels Casino promises a memorable stay in Hamburg.
The Most Outstanding Trait
1. Prime location in Hamburg's entertainment district with easy access to nightlife and attractions
2. Modern, smoke-free property designed for comfort and convenience
3. Private bathrooms with showers in all rooms for a refreshing experience
4. Wi-Fi available throughout the hotel, ensuring connectivity in all areas
5. Refrigerators and minibars available in select rooms for added comfort
6. Seamless payment options including NFC mobile payments, credit cards, and cash
7. Baggage storage and 24-hour front desk service to meet guest needs
8. Easy access to public transportation for exploring the city
9. Health and safety protocols in place to ensure guest well-being
Good to know
| Check-in | 15:00 |
| Check-out | 11:00 |
| Location rating | 0.0 |
Nightly price (Only for reference price for sample day)
Check-in: Fri, Nov 29
Check-out: Sat, Nov 30
$62
$62
$62
$69
$62
$71
$71
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Location
Reeperbahn 96 Ecke, Hamburger Berg, 20359 Hamburg, Germany
Nearby locations
Amenities and Facilities
Services
Front desk
Baggage storage
Elevator
Languages spoken
Arabic
English
German
Policies & payments
Smoke-free property
Credit cards
Debit cards
NFC mobile payments
Cash
Bathrooms
Private bathroom
Shower
Internet
Wi-Fi
Wi-Fi in public areas
Rooms
No air conditioning
Refrigerator in some rooms
Minibar in some rooms
Reviews
100% reviews from partners and customers booking on Dinogo
4.8
10 reviews
Wonderful
2
Excellent
2
Good
0
Below Average
0
Not Good
6
Mohamed Almir
1/5
During my stay at Sleephotels Hamburg, I faced significant issues with refund requests and customer service. My refund request was ignored, and all attempts to contact management were disregarded. This highlighted a lack of customer understanding and professionalism, leading to deep personal disappointment. I believe that a company's handling of complaints and refunds reflects its true attitude towards customers. Sleephotels Hamburg needs to urgently improve its approach to ensure better experiences for future guests.P.S. Their rooms smell horrible, and there are a lot of unhygienic people that you encounter on the entrance
erdm ist
1/5
We recently made a reservation for Sleep Hotel Casino Hamburg on 27.07.2024 while we were there. After checking the confirmation mail we found out that the booking was made on a wrong date, it was in August instead of July. We quickly tried to cancel it (1 minute after making the reservation) but on the website it said that it was not possible to cancel. We then went to Sleep Hotel Casino Hamburg and spoke with the reception there to ask if they can switch the reservation for July 27th instead of August but they were booked out. They later told us that they will cancel the reservation for August and we will a refund for the paymentWe did not leave anyone in a difficult situation. We made a momentary mistake and chose the wrong date. The reservation was for 3 weeks later and They could have given the room to someone else. They did not refund our money because we canceled the reservation. They did not have any available rooms on the date that suited us. They did not offer any alternative. This is illegal profit making and is not ethical at all.They did not refund our money and never answer us
P-G Jr
4/5
Great hotel! Big room with lot’s of space and a huge window. Perfect location at Reeperbahn. Nice view from the room. Very good value.
The check-in process was very slow, it’s my only negative part of the experience.
zdenek cada
1/5
We booked a room for 2 nights, and on the second night, neither of our key cards worked. The room service staff finally opened the room for us in the morning! We could sleep in our room. There was no one to call, and we didn’t receive any apology from the hotel!
Ulrik Pedersen
1/5
Horrible customer service. Never reply to emails or can help over the phone. Even booking.com says they cannot get in contact with this hotels management. I’ve never been there but am trying to change dates for a booking.
Darren Bromley
1/5
Worst place ever. Located directly above a 24hr bar. Corridors to rooms very dark. Would hate to see what they looked like with the lights brighter.
Miouzman
1/5
Very hard to get in. No personnel in the place. Noisy af. Trashy in front of the place. By far one of the worst hotel i've been.
Kevin Crenshaw
5/5
I'm not sure what angry lady everybody kept complaining about but I was checked in by some charming Habibi. The room was very clean and tidy and I had a window that opened into the main street. I'm not sensitive to noise but I wore earplugs at night just to make sure. The only complaint I had was the room was cold. There is a small heater for a big space. The front desk Habibi brought up an extra blanket and that was just plain nice. The TV didn't work but it wasn't a biggie. I just like background news whilst I'm scrolling.
Sany
4/5
After months of reading poor reviews I was very optimistic about this place, but we went ahead with it. What a surprise it was! Lovely and clean, on arrival we were greeted by a lovely lady (didn’t get her name) who was recommending places for us to go and places to eat. Absolutely no issues on that front.Rooms were relatively big we had two double beds for 4 lads, we didn’t mind sharing. Rooms were spotless, we had an issue in our bathroom which made the bathroom absolutely stink of raw sewage. But we didn’t complain about this as we had no plans to be staying in the room, it was just purely for sleeping. I would recommend you taking ear plugs, the noise from the pubs outside and police sirens is enough to keep the dead awake it was unbearable. But again we kinda knew what we were getting into so we prepared for it, the beer helped to sleep.I wouldn’t touch this hotel if I was travelling with children or young children, the area has a lot to answer for that and isn’t the hotels fault.But ensure you do your research before booking this hotel, it’s not a holiday hotel it’s a stag do hotel really and that is exactly what it works for.
Maya Dongba Hyolmo
5/5
They gave us their best service. We will definitely choose again whenever we are there.