Emerald Hotel Surabaya

8.4
Excellent
(987 reviews)

Jl. Ambengan No.14, Ketabang, Kec. Genteng, Surabaya, Jawa Timur 60272, Indonesia

+62 31 5451350

Hotel Description

Welcome to the Emerald Hotel Surabaya, located at Jl. Ambengan No.14, Ketabang, Kec. Genteng, Surabaya, Jawa Timur 60272, Indonesia. Nestled in a lively central area, this budget-friendly hotel offers easy access to a variety of restaurants and shops that line the bustling streets nearby. Just a short walk away, guests can explore the Grand City shopping complex, indulge in history at the Siola Surabaya Museum, or marvel at the Submarine Monument museum, a unique attraction housed in a decommissioned Russian war submarine. The hotel’s contemporary design reflects a welcoming atmosphere, ensuring guests feel right at home during their stay.
The Emerald Hotel Surabaya features unpretentious rooms designed for comfort and convenience. Each room is equipped with complimentary Wi-Fi, flat-screen TVs, and in-room safes, allowing for a secure and enjoyable experience. Tea and coffee-making facilities are provided for guests' convenience, and some rooms even offer furnished balconies, providing a perfect spot to unwind after a day of exploring. Room service is available 24/7, ensuring that guests can enjoy meals in the comfort of their own space whenever they desire.
Special amenities at Emerald Hotel Surabaya enhance the guest experience. A casual 24-hour restaurant serves a range of international dishes, with breakfast options available to start the day right. The hotel prides itself on being one of the few in the area with such comprehensive room service, a feature that has garnered praise from guests. Additional services include a full-service laundry and parking facilities, making it an ideal choice for both short and extended stays.
Convenience is key at Emerald Hotel Surabaya, with public transportation options just moments away. Juanda International Airport is accessible via a taxi ride of approximately 53 minutes, while Surabaya Gubeng train station is only a 9-minute taxi ride or a 25-minute walk. This easy access makes it simple for guests to navigate the city and explore its many attractions. Other nearby public transport options further enhance accessibility, ensuring guests can effortlessly travel to their desired destinations.
Health and safety are top priorities at Emerald Hotel Surabaya. The hotel has implemented strict measures to ensure the well-being of all guests, adhering to industry standards to provide a safe and comfortable environment throughout their stay. From enhanced cleaning protocols to social distancing practices, the hotel is committed to maintaining a secure atmosphere for everyone.
For those looking to engage with the local culture, there are plenty of activities available at or near the hotel. Guests can visit the iconic Monumen Tugu Pahlawan dan Museum Sepuluh Nopember Surabaya, which provides insight into the city’s rich history, or enjoy a day at the Surabaya Zoo, home to a variety of exotic animals. The nearby Muhammad Cheng Hoo Mosque, with its distinctive tiered pagoda design, offers a glimpse into the area's architectural beauty and cultural diversity.
Dining options abound in the vicinity of the Emerald Hotel Surabaya, ensuring guests have a wide array of culinary experiences to choose from. Popular nearby restaurants include Ayam Bakar Primarasa, a beloved chicken restaurant just 5 minutes away, and ALHAMRA Restaurant, which specializes in Middle Eastern cuisine and is only 3 minutes from the hotel. For those craving local flavors, Wapo Resto - Airlangga serves delicious Nasi Goreng, while Boncafé - Pregolan offers a tempting selection of steaks just 8 minutes away. Lastly, Ayam Goreng Djakarta is another excellent choice for chicken lovers, located just 6 minutes from the hotel.
In conclusion, the Emerald Hotel Surabaya warmly invites you to experience its exceptional offerings, combining comfort, convenience, and cultural engagement in the heart of Surabaya. Whether you’re visiting for business or pleasure, this hotel is the perfect base for exploring the vibrant city and its surroundings, ensuring a memorable stay for all guests.

The Most Outstanding Trait

1. Walking distance to Muhammad Cheng Hoo Mosque and Siola Surabaya Museum

2. One of the few hotels in the area with 24-hr room service

3. Guests praised the service for its attentiveness and quality

4. On-site restaurant offering a variety of delicious meals

5. Highly rated breakfast options, catering to diverse tastes


9.0 Exceptional

Location rating

Top sights

Surabaya Submarine Monument
5 min
Monumen Tugu Pahlawan dan Museum Sepuluh Nopember Surabaya
7 min
House of Sampoerna
13 min
Surabaya Zoo
13 min
Muhammad Cheng Hoo Mosque
7 min

Nearest locations

ALHAMRA Restaurant
3 min
A&W Restaurants - Wijaya Kusuma
4 min
Ayam Bakar Primarasa
5 min
Makan Kitchen Surabaya
5 min
Ayam Goreng Djakarta
6 min
Kampoeng Steak
6 min
Boncafé - Pregolan
8 min
Bon Ami Restaurant
8 min
See more Interesting locations

Good to know

Check-in12:00
Location rating9.0
Nearest airportJuanda International Airport
Travel time to airport53 min

Nightly price (Only for reference price for sample day)

Check-in: Sat, Nov 09
Check-out: Sun, Nov 10
    Bluepillow.com

    $13

    Traveloka.com

    $13

    Tiket.com

    $13

    Agoda

    $15

    Booking.com

    $15

    Vio.com

    $15


Location

Jl. Ambengan No.14, Ketabang, Kec. Genteng, Surabaya, Jawa Timur 60272, Indonesia

Airports:

Juanda International Airport

Taxi: 53 min

Transit: 1 hr 30 min

Abdul Rachman Saleh Airport

Taxi: 1 hr 37 min

Transit:

Kantor Dinas Pendidikan

Walking: 9 min

Surabaya Gubeng

Taxi: 9 min

Walking: 25 min

Jaksa Agung Suprapto

Walking: 5 min

Surabaya Pasar Turi Train Station

Taxi: 9 min

Walking: 32 min

RS Mata Undaan

Walking: 8 min


Nearby locations

9.0

Exceptional Location

Genteng

Lively central area with shopping, Siola Surabaya history museum & Surabaya Submarine Monument.

Top Attractions

Top Restaurants


Amenities and Facilities

Pets

No pets

Services

Front desk

Full-service laundry

Housekeeping

Parking & transportation

Parking

Valet parking

Policies & payments

Credit cards

Debit cards

Cash

Business & events

Meeting rooms

Food & drink

Restaurant

Room service

Breakfast

Wellness

No fitness center

No spa

Children

Kid-friendly

Internet

Wi-Fi

Wi-Fi in public areas

Public internet workstation

Pools

No pools

No hot tub

Rooms

Air conditioning


Reviews

100% reviews from partners and customers booking on Dinogo

8.2

237 reviews

Wonderful
123
Excellent
63
Good
21
Below Average
10
Not Good
20
Cover Image for Animasi Lucu

Animasi Lucu

5/5
The hotel is very comfortable

Room 5

Service 5

Location5

Cover Image for Oyehadi

Oyehadi

4/5
Worth the price

Room 4

Service 4

Location4

Cover Image for Runny RR

Runny RR

4/5
The price is affordable but the AC often turns itself off.And one more fatal thing is that the bathroom floor uses ordinary granite, not special granite, so it is very slippery, not friendly for children and the elderly. The rest is okay

Cover Image for prayogi anindito

prayogi anindito

5/5
Cheap.. near t4 eateries..

Room 4

Service 5

Location5

Cover Image for Firmansyah Panyalai

Firmansyah Panyalai

4/5
Overall good, the room is clean although a little smelly due to previous occupants, many of the shower equipment/faucets are wobbly...

Cover Image for hayu pharmita

hayu pharmita

4/5
The hotel is standard

Cover Image for downthesky

downthesky

5/5
Very good service, the employees on duty at night are super friendly, the rooms and hotel are not bad.

Cover Image for Jihan N Rahmiilah A

Jihan N Rahmiilah A

2/5
Booked via Agoda at Emerald, instead it was transferred by Emerald to Life Hotel Kota Station, the reason was because there were many extensions and power cuts. Without confirmation either

Cover Image for brigitta amelia

brigitta amelia

1/5
Very bad service, stayed 4 days, the last day I felt pushed out because I didn't want to extend, I was allowed to extend but the price was increased, everywhere the availability of online and walk-in rooms had to be separated, the hotel management tried to learn more about hotel science, it couldn't be done yet. It said the room was available, which I brought a baby with, not really recommended

Cover Image for Anaïs Carbonnier

Anaïs Carbonnier

5/5
Despite the smell of cigarettes in the room, it was spacious and very comfortable! Very quiet it was very pleasant to stay in this hotel!