Schwan Locke, Theresienwiese

This is one of the cleanest places I have ever stayed (and I am picky)! The kitchen and bathroom were especially immaculate. …

We liked the hotel - it is modernly furnished and offers a pleasant atmosphere. The staff were friendly and accommodating, which made the stay very pleasant. …

We thought it was so beautiful here. Well maintained, great facilities and good location. Definitely coming here again when we are in Munich. 🌸

Nice hotel near Theresienwiese. Only the breakfast needs improvement

Hi Locke,We had an apartment booking for 2 days, from September 25th to 27th. The stay was more or less fine, nothing significant to complain about.However, the issue is that my personal information was stolen, either from Booking.com or from MEWS (the PMS you use at your property).To be more specific, the hacker had access to:My nameMy phone numberThe dates of my stayOf course, the hotel nameThe hacker contacted me on September 24th, and to be honest, I received an email from the hotel (which went to my spam folder) on September 25th blaming Booking.com for the issue. By that time, the hacker had already contacted me via WhatsApp.Here is part of the email I received:Dear guest,We are writing to inform you of an attempted phishing scam targeting guests who have booked their stay at WunderLocke.Some guests have received WhatsApp messages that appear to be from WunderLocke, instructing them to follow a link and enter their card details to avoid their reservation being canceled.These messages are fraudulent. Do not engage with them, as we would never ask for customer card details via WhatsApp.If you received such a message and have provided your card details or any personal information, please contact your bank to cancel the relevant card and follow their guidance. We encourage you to report these messages via WhatsApp, and you can find instructions by following this link.At this stage, we understand that only customer contact information hosted on Booking.com has been compromised, unless customers clicked on the link in the WhatsApp message and entered further details. If this applies to you, please also contact Booking.com’s Customer Service Team to report the incident.=================================================It is true that Booking.com did not allow me to post a review. Their reasons were:Sorry, you can no longer leave a review for this property. This could be because:You have three months to complete your review. After that, your review invitation expires.You didn’t stay at the property.Only guests who stayed at the property can leave a review.And of course, we did stay, and it’s only been two weeks since our check-out.==================================================I also sent a review directly to the hotel about a week ago, requesting at least an update on how the investigation ended, but I have yet to receive any reply.===================================================As a hotelier myself, I’m concerned about how this situation is being handled. It makes me wonder who is actually responsible. The hotel is not responding to my review (it would be nice if they at least wrote back to say the investigation is ongoing and they’ll provide updates when they have more information).Or booking.com because it didn't let my write the review?Dealing with large corporations like Booking.com is incredibly frustrating—it feels like talking to a brick wall.But in the end, someone has to be held accountable.At end i did not fall for the hacker request (maybe because i work in hotel industry) so no harm on my site.Good luck.

My wife and I booked this hotel due to its central location. The room was spacious and clean and the staff was very helpful and friendly, I would highly recommend this hotel to friends and family.

Spacious studio with all that you need for a short stay. Including coffie and tea for a couple of days.||There were enough towels and soap / showergel in the bathroom.There is also a laundry area on the premises

Yes it was a good stay , rooms are pretty comfortable, location very nice . Service also very good. I found it expensive though . It didn’t seem value for money . Rest everything else seemed kind of ok only . The staff was very freindly and ever smiling

Perfect place for Oktoberfest. I love the room - equipped with mini ref, plates, pans, utensils, electric kettle, electric stove, towel warmer, Has a dining area. it's ample in size and has a balcony.Downside is that there is no room temperature control. And room cleaning is extra.

Nice hotel, great gym, very nice staff, good atmosphere and relatively spacious rooms. Good location, but the area won't win any beauty awards. …