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Hotel-Pension Bergquell

5.4
Good
(16 reviews)

An d. Silberhütte 18, 38707 Altenau, Germany

Hotel Description

Hotel-Pension Bergquell, located at An d. Silberhütte 18, 38707 Altenau, Germany, is a cozy and welcoming hotel nestled in the scenic Harz Mountains. The peaceful surroundings and proximity to Harz National Park make this hotel an ideal choice for nature lovers and adventure enthusiasts alike. The hotel blends rustic charm with modern comfort, offering guests a relaxing atmosphere with its homely design.
The rooms at Hotel-Pension Bergquell are designed with comfort in mind, featuring cozy furnishings and a warm ambiance. Guests can unwind in spacious rooms, each designed to provide a peaceful retreat after a day of outdoor exploration. Whether you’re staying for a short visit or a longer stay, the rooms are equipped with all the necessary amenities to ensure a pleasant experience.
One of the highlights of the hotel is its pet-friendly policy, allowing guests to bring their furry companions along. Additionally, the hotel offers essential amenities such as high-speed internet access, making it suitable for both leisure and business travelers.
Hotel-Pension Bergquell is well-connected to public transportation, with key destinations easily accessible by taxi or walking. For those traveling by air, Hannover Airport and Kassel-Calden Airport are just a short drive away.
The hotel takes guest safety seriously, implementing comprehensive health and safety measures to ensure the well-being of all visitors. Guests can explore nearby attractions like the Brocken peak, Harz National Park, and the Imperial Palace of Goslar, or enjoy hiking, boating, and swimming at Okertalsperre.
Nearby, guests will find several great restaurants such as Imbiss zur Rast, Restaurant Aue Stuben, and Bavaria Alm Torfhaus, offering a variety of cuisines from Western dishes to local specialties.
Hotel-Pension Bergquell invites you to experience the beauty and charm of the Harz region, offering a perfect blend of comfort, convenience, and natural beauty.

The Most Outstanding Trait

1. Pet-friendly accommodations for guests traveling with pets

2. Cozy and spacious rooms for a relaxing stay

3. High-speed internet access available for business and leisure use

4. Located near Harz National Park for outdoor exploration

5. Proximity to major attractions like Brocken Peak and the Imperial Palace of Goslar

6. Convenient transportation options, including taxi and walking routes

7. Nearby restaurants offering diverse cuisine, including Western and German dishes

8. Comprehensive health and safety measures to ensure guest well-being

9. Close to hiking trails and activities at Okertalsperre and Harz National Park

10. Easy access to airports such as Hannover and Kassel-Calden

7.0 Very Good

Location rating

Top sights

Harz National Park
10 min
Brocken
59 min
World Heritage Rammelsberg ore mines
29 min
Okertalsperre
8 min
Imperial Palace of Goslar
26 min

Nearest locations

Imbiss zur Rast
3 min
Restaurant Aue Stuben im Landhotel Alte Aue
3 min
May-harz
3 min
Landhotel Alte Aue
3 min
Wurstezipfel
3 min
Klippen - Grill Inh. Matthias Biesel
4 min
Bavaria Alm Torfhaus
12 min
Restaurant Glück-Auf
12 min
See more Interesting locations

Good to know

Location rating7.0
Nearest airportHannover Airport
Travel time to airport1 hr 33 min

Recommended properties nearby

Location

An d. Silberhütte 18, 38707 Altenau, Germany

Airports:

Hannover Airport

Taxi: 1 hr 33 min

Transit: 2 hr 36 min

Kassel-Calden Airport

Taxi: 1 hr 54 min

Transit: 6 hr 53 min

Transit:

Altenau Rothenberger Straße

Walking: 8 min

Silberhütte

Walking: 10 min

Nearby locations

7.0

Very Good Location

Top Attractions

Top Restaurants

Amenities and Facilities

Pets

Pet-friendly

Reviews

100% reviews from partners and customers booking on Dinogo

4.7

12 reviews

Wonderful
3
Excellent
1
Good
0
Below Average
1
Not Good
7
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Jens Schellenberg

1/5
0 stars not recommended, dirty, smelly stay away, spent a night of horror there in August 2024,

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Niklas Stephan

1/5
Not recommended, the building has no old building charm as described but rather a renovation backlog. Moldy smell and very clammy atmosphere.

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Benny Traxel

1/5
Everything makes a very run down impression.The carpets in the hallway are full of dog hair.Cleanliness is generally not a priority

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K

1/5
Even the one star is still far too good, -5 stars would be appropriate. This sports hotel wouldn't even be approved as a homeless shelter.Even the smell when you enter the house tells you something is wrong...❗Absolutely not recommended❗

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Ouelid Marzougui

4/5
**I liked:Late check was possible without any problems. I booked around 9:30 p.m.Mobile contact via cell phone for check-in was possible without any problems at this time.Check-in at around 11 p.m. after calling on site was carried out without any problems. The operator is very polite and friendly. Everything was explained over the phone without any hassle. Time was taken for this. That was very positive.Checkout is hassle-free and requires no effort.The location is nice. The Oker runs parallel to the street behind the facility. It is possible and recommended to go for a walk early in the morning or at another time of day.The furnishings are functionally decorated in a classic style. If you're looking for a modern, upscale style, this isn't the right place for you.I was here with my son. For us it is important to have a clean, warm place to stay at a good, affordable price.2 clean beds + clean towels + warm water in the shower => Perfect.The lounges are charmingly furnished like grandparents of a previous generation. We found it very charming and took the opportunity to watch a bit of TV there. Thank you.In the lounges there were two types of tea to choose from and the option to boil water. We thought that was very good.**Constructive suggestions for improvement:1) Unfortunately WiFi didn't work. It would be great if the staff could check this during the day.2) It was relatively cold in the lounges. It would be nice if the heating could be turned on manually if necessary or would start automatically at certain room temperatures.3) There were only very small cups for coffee/tea. It would be great if larger standard tea cups (0.3 liters) were also offered. Thanks.4) It didn't bother us that all the heating/water pipes are plastered. Everyone has to decide that for themselves. For me, functionality, safety and cleanliness are important. In my opinion, this is largely the case here.5) The lighting in the hallway on the upper floor should possibly be switched off automatically during the day for sustainability reasons.

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Marcel Weber

2/5
It was just enough to sleep. But you don't want to stay there. Cleanliness is definitely not a priority here. Next time it would be better to choose another accommodation.

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Der einzigst Wahre

5/5
We were able to get a room for Saturday on Friday evening, which was very spontaneous. Otherwise, the guesthouse is very nice and quietly located in the Harz Mountains. I like it very much!

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Cornel Burkhardt

1/5
The presentation of the accommodation online borders on fraud! The accommodation itself is completely run down and is only operated for the purpose of ripping off people. All supply lines are plastered, but not because of the “charm of the 70s”, which is only reminiscent of the smell throughout the house, but rather like a construction site that is not finished. The heaters don't work, hot water doesn't need to be mixed when showering. Here, the conditions for makeshift accommodation were created with minimal effort. No service (dinner or breakfast)! The fitness area consists of three dilapidated exercise machines that are as old as the house. The innkeeper is superficially accommodating and friendly on the phone, but he wriggles out of responsibility like an eel.I arrived completely exhausted after a 30 km hike at 8:30 p.m. and was hoping for a small snack or at least a drink, to buy of course!The answer I got from the “friendly” receptionist was: “We didn’t have any food, nor did we have breakfast. If you don't like this, you can look for something else!"After a phone call with the boss, he offered toast with egg for breakfast for 8 euros.I was also accused of rioting because my backpack accidentally fell against the door when I put it down. I was also able to avert the threat of security for the supposedly “threatened” employee.I then decided to just stay overnight.To be fair, the bed was excellent (both mattress and cover)!The rest is just unreasonable! Not an option even for “extra cheap”!

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Bu S

1/5
We visited the hotel 2.5 months ago. The room was clean, but the beds were so lumpy that you couldn't sleep and had back problems. After politely pointing this out to the owner (without asking for his money back or reducing the price), we received personal insults via email. We have never experienced anything like this!

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Mareike Roon

1/5
We booked the hotel quite spontaneously for two nights because we wanted to visit the Christmas market in Goslar. The owner told me on the phone that the room needed to be heated up first, but since we wouldn't be arriving for another three to four hours, that wouldn't be a problem.When we checked in we had the landlord on the phone who gave us the code for the key box. It was so cold in the hallway, your breath was in your mouth. The entire hotel was empty, we were the only guests.When we arrived in the room we didn't immediately notice how cold the room was, we came from outside and the cold hallway. The central heating was turned off and there was a small space heater in the room. At first we tried to make the best of the situation, but quickly realized that it was unbearable. The floor, the room and the bathroom, even the bed linen, everything was freezing cold. After all, it was minus 10 degrees in Altenau that night.We called the landlord and told him we wanted to leave because it was unbearable. He had absolutely no understanding of it; he wanted to put a second heater in the room. We rejected this because it wouldn't have helped and we don't want to leave the devices running overnight.After a short time a very nice employee came and accompanied us outside. The owner didn't show up. Since we had to pay the money for the two nights in advance via PayPal, we of course asked for this back. Half of the money was kept by the landlord, saying that he had had a hard time and that we only left because we were too bored. This is absolutely not true, the only reason was the incredible cold.Be careful, we had to transfer more via PayPal than the rooms cost on Booking!We can only advise against vacationing in this hotel, we lost a lot of money and were very disappointed.The cleanliness wasn't the best either, dirty glasses, cobwebs and dust. We would have overlooked that, but not the bad cold.