Custom House Plymouth

8.8
Excellent
(118 reviews)

Custom House (left entrance, Plymouth PL1 2JP, United Kingdom

Hotel Description

Custom House Plymouth is a charming hotel located at Custom House (left entrance, Plymouth PL1 2JP, United Kingdom), ideally nestled in the lively and vibrant entertainment district of Plymouth. The hotel offers guests a prime location surrounded by an abundance of local attractions, including the seafood restaurant-lined Sutton Harbour and a variety of major theatres. Whether you’re a culture enthusiast or a fan of the vibrant nightlife, this area has something for everyone. The hotel's unique position also offers easy access to iconic landmarks such as the National Marine Aquarium, Hoe Park, and The Box, all just a short stroll away.
The rooms at Custom House Plymouth are designed to offer guests a cozy, modern experience while ensuring comfort. The spacious rooms are equipped with everything necessary for a pleasant stay, including high-speed internet, flatscreen TVs, and ample space to unwind after a day of exploring Plymouth. Each room is thoughtfully designed with modern amenities that ensure guests feel right at home.
In terms of special amenities, the hotel stands out by providing excellent customer service, with guests often praising the hotel’s friendly and attentive staff. The on-site bar adds to the vibrant atmosphere of the hotel, making it the perfect place for guests to unwind and enjoy a drink in a relaxed setting. Custom House Plymouth also provides convenient access to transportation, with various public transit options available nearby. Major transport hubs like the Viaduct and Royal Parade stops are just minutes away, making it easy to explore the city.
The hotel places a strong emphasis on health and safety, offering no-contact check-in and check-out services, along with thorough cleaning protocols using disinfectants to maintain a hygienic environment for all guests.
For those looking to experience the local culture, Custom House Plymouth offers easy access to popular local attractions such as the National Marine Aquarium and the Royal William Yard, where guests can enjoy fine dining and shopping in historic naval buildings. Visitors can also enjoy Plymouth's bustling nightlife, with numerous pubs and restaurants within walking distance.
Nearby restaurants like Bonne SantĂŠ restaurant & cocktail bar, Meze Grill, and The Village Restaurant provide a diverse range of dining options to suit various tastes, from Mediterranean to Greek and British cuisine. The hotel's proximity to these eateries allows guests to enjoy a variety of dining experiences without venturing too far from their accommodation.
Overall, Custom House Plymouth is a perfect destination for those seeking a blend of convenience, comfort, and the chance to explore the vibrant heart of Plymouth. Whether visiting for business or leisure, guests are sure to find everything they need for a memorable stay at Custom House Plymouth. The hotel’s friendly atmosphere, prime location, and outstanding amenities make it the ideal choice for visitors looking to experience all that Plymouth has to offer.

The Most Outstanding Trait

1. Walking distance to the Plymouth Gin Distillery and Barbican, Plymouth

2. Guests praised the excellent service and friendly staff

3. The hotel is situated in a lively entertainment district

4. Close proximity to key attractions like the National Marine Aquarium and Hoe Park

5. Well-reviewed for its convenient access to local nightlife and dining

6. A short walk to several public transportation options and taxi services

7. A comfortable, modern atmosphere with spacious rooms and amenities

8. On-site bar providing a vibrant and relaxing atmosphere

9. Centrally located with easy access to historic sites and cultural attractions

10. Affordable pricing for the quality of service and location


10 Exceptional

Location rating

Top sights

National Marine Aquarium
8 min
Hoe Park
8 min
The Box
10 min
National Trust - Saltram
16 min
Royal William Yard
7 min

Nearest locations

Bonne SantĂŠ restaurant & cocktail bar
1 min
Meze Grill
1 min
The Village Restaurant
2 min
Barbican Pasta Bar
2 min
Las Iguanas - Plymouth
2 min
Lost in Rio
2 min
Cosy Club
2 min
Platters
2 min
See more Interesting locations

Good to know

Location rating10
Nearest airportExeter Airport
Travel time to airport57 min

Location

Custom House (left entrance, Plymouth PL1 2JP, United Kingdom

Airports:

Exeter Airport

Taxi: 57 min

Cornwall Airport Newquay

Taxi: 1 hr 13 min

Transit:

Plymouth

Taxi: 8 min

Walking: 21 min

Viaduct (Stop B5)

Walking: 7 min

Royal Parade (Stop A2)

Walking: 8 min

Plymouth Landing Stage

Walking: 5 min

Viaduct (Stop B3)

Walking: 8 min


Nearby locations

10

Exceptional Location

Barbican

Lively entertainment district with seafood restaurant-lined Sutton Harbour & major theatres.

Top Attractions

Top Restaurants


Reviews

100% reviews from partners and customers booking on Dinogo

10.0

10 reviews

Wonderful
10
Excellent
0
Good
0
Below Average
0
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Cover Image for Libby Ward

Libby Ward

5/5
Thank you Custom House for hosting our wedding reception. Thank you to the staff Jo, Ollie, Nina, Poppy, Izzy, Lou and Alexis for your professional help and service during our reception and helping things run smoothly. Every time we had a problem with something we had members of staff coming up with solutions to help, which we are super grateful for. Thank you

Cover Image for Sophie Smith

Sophie Smith

5/5
We had our wedding at the Custom House this year on the 18th April. The whole day was perfect from start to finish and we couldn't have asked for more! The venue is absolutely stunning, we knew this was our venue as soon as we viewed it. They were also very relaxed and allowed us to organise outside vendors for things like decor and entertainment etc. It was so great having a central venue as most of our guests were local to Plymouth so didn't have to travel far. The backdrop of the barbican and the harbour made an amazing backdrop for photos! Levi & Jo made sure the day ran very smoothly with no hiccups infact all of the staff were fantastic as was the catering and custom drinks we asked to be made. Nothing was too much trouble and everything was really good value for money. We are so happy we booked the Custom House for our wedding day it really was something special. Thank you!

Cover Image for HMM

HMM

5/5
Held my friends baby shower here and it was beautiful. Such a lovely chilled atmosphere and the food was really tasty. Staff really attentive and such a smooth process, would definitely recommend. Thank you so much!

Room 5

Service 5

Location5

Cover Image for Sam Hill

Sam Hill

5/5
We celebrated our engagement party at the Custom House and were blown away from the second we enquired to the day after.Messages were answered promptly. Early access given for the venue for me and my partner to decorate.On the evening the staff were excellent, and we had compliment after compliment on the venue.It was everything we had hoped it would be and more, so private for us.Thankyou to the whole team.

Cover Image for Kat Kane

Kat Kane

5/5
Hosted our work Christmas party here - everything went amazing, A couple hiccups but Lily (lovely lady running the event) remained calm under pressure, smoothed them out quickly and worked incredibly hard with the rest of the team to make the night come to life! Front of house Levi was lovely and created a special cocktail for our night which was so yummy! 😊 Shout out to Jo the events planner to answering all my questions and being super helpful during the planning stage!!The long room is gorgeous and partnered with Pretty Prop Co doing the decor made for a stunning event! Would come back again, the food was good portions and everyone said how delicious it was!Well done Custom house team ❤

Cover Image for Hayley Cosgrove

Hayley Cosgrove

5/5
Wow!I couldn't say thank you enough,My party was actually insane!.The staff were impeccable 👌Amazing venue, amazing service, amazing birthday 🎂I couldn't of had it better.Genuinely 5 star service and venue and worth every penny. Nothing was to much trouble and you all went beyond to make it High end amd unforgettable

Cover Image for Sophie Easter

Sophie Easter

5/5
We had our gym social here yesterday for a bottomless brunch! Was the best one so far. Massive food portions and such a massive range of drinks for the bottomless. Staff were so friendly and helpful and the building is absolutely beautiful! Will definitely be returning and spreading the word about this little hidden gem!

Room 5

Service 5

Location5

Cover Image for Lisève Guy-Fierens

Lisève Guy-Fierens

5/5
Perfect location for a party. We privatised the top ballroom for our winter ball, which was stunning. Great price, includes tables and chairs. Staff were super helpful. Brilliant experience all round would recommend for any party.

Room 5

Service 5

Location5

Cover Image for Mackenzie Miriki

Mackenzie Miriki

5/5
Had our wedding reception at custome house in the cellar bar and it was amazing. Staff were so helpful, kind and couldn’t do more to help make sure our night went smooth.

Room 5

Service 5

Location5

Cover Image for Katy Root

Katy Root

5/5
Had such a lovely evening. The staff were all lovely and attentive the food was amazing and the atmosphere was perfect. I will definitely be back and will definitely recommend to friends

Room 5

Service 5

Location5