Copthorne Hotel Cardiff-Caerdydd
8.0
Excellent(1402 reviews)
Copthorne Way, Culverhouse Cross, Cardiff CF5 6DH, United Kingdom
+44 29 2059 9100
Hotel Description
Located in the beautiful lakeside setting of Copthorne Way, Culverhouse Cross, Cardiff, the Copthorne Hotel Cardiff-Caerdydd offers a serene and upscale experience for both business and leisure travelers. Just 4.9 miles from the bustling city center of Cardiff and 8.8 miles from Cardiff Airport, this well-positioned hotel provides easy access to major attractions and transport links. The elegant property combines modern luxury with natural beauty, making it the perfect retreat for guests looking to unwind while remaining close to the excitement of the city. Guests will enjoy a welcoming atmosphere, whether they are attending a conference, exploring the local culture, or indulging in a relaxing spa experience. The design of the hotel features spacious rooms and luxurious decor, creating an inviting atmosphere that ensures comfort and tranquility throughout the stay.
The hotel’s rooms are equipped with essential amenities such as satellite TV, coffee makers, and refrigerators, making it ideal for both short stays and longer visits. The rooms provide a restful environment with a cozy seating area and ample space to relax. Some upgraded rooms and suites offer additional perks, including complimentary Wi-Fi and continental breakfast to enhance the guest experience. For those who prefer a more personal touch, the hotel also offers room service, a rare convenience in the area.
A standout feature of the Copthorne Hotel Cardiff-Caerdydd is its exceptional on-site amenities. The hotel boasts an expansive spa, fitness center, sauna, steam room, and an indoor pool – ideal for those looking to unwind after a busy day. Business guests will appreciate the availability of five versatile meeting and conference rooms, making it a prime location for corporate events.
When it comes to dining, the hotel offers an elegant restaurant serving a blend of Welsh and international cuisine. The dining experience is complemented by the hotel’s bar and lounge, where guests can relax with light meals and refreshing beverages. Breakfast is available for a surcharge, providing a fulfilling start to the day. Additionally, the hotel’s location allows guests easy access to a range of local dining options, such as Heaneys Restaurant, Tŷ Madeira, and Cedar Tree Farm, offering a variety of culinary experiences.
The hotel is also well-connected to nearby transportation options, with Cardiff Airport just 22 minutes away by taxi. Other nearby attractions include Cardiff Castle, St. Fagans National Museum of History, and the iconic Principality Stadium, all within a 20-minute drive. The scenic Cardiff Bay, with its marina, shops, and restaurants, is also a must-visit. For those exploring on foot, convenient shopping centers like Culverhouse Cross Tesco are within walking distance.
Copthorne Hotel Cardiff-Caerdydd has been praised for its health and safety measures, including no-contact check-in and check-out procedures, ensuring guests feel secure during their stay. With friendly staff, top-notch amenities, and a prime location, this hotel promises a memorable stay. Whether you're here for business, leisure, or a special event, Copthorne Hotel Cardiff-Caerdydd invites you to experience all that Cardiff has to offer in comfort and style.
The hotel’s rooms are equipped with essential amenities such as satellite TV, coffee makers, and refrigerators, making it ideal for both short stays and longer visits. The rooms provide a restful environment with a cozy seating area and ample space to relax. Some upgraded rooms and suites offer additional perks, including complimentary Wi-Fi and continental breakfast to enhance the guest experience. For those who prefer a more personal touch, the hotel also offers room service, a rare convenience in the area.
A standout feature of the Copthorne Hotel Cardiff-Caerdydd is its exceptional on-site amenities. The hotel boasts an expansive spa, fitness center, sauna, steam room, and an indoor pool – ideal for those looking to unwind after a busy day. Business guests will appreciate the availability of five versatile meeting and conference rooms, making it a prime location for corporate events.
When it comes to dining, the hotel offers an elegant restaurant serving a blend of Welsh and international cuisine. The dining experience is complemented by the hotel’s bar and lounge, where guests can relax with light meals and refreshing beverages. Breakfast is available for a surcharge, providing a fulfilling start to the day. Additionally, the hotel’s location allows guests easy access to a range of local dining options, such as Heaneys Restaurant, Tŷ Madeira, and Cedar Tree Farm, offering a variety of culinary experiences.
The hotel is also well-connected to nearby transportation options, with Cardiff Airport just 22 minutes away by taxi. Other nearby attractions include Cardiff Castle, St. Fagans National Museum of History, and the iconic Principality Stadium, all within a 20-minute drive. The scenic Cardiff Bay, with its marina, shops, and restaurants, is also a must-visit. For those exploring on foot, convenient shopping centers like Culverhouse Cross Tesco are within walking distance.
Copthorne Hotel Cardiff-Caerdydd has been praised for its health and safety measures, including no-contact check-in and check-out procedures, ensuring guests feel secure during their stay. With friendly staff, top-notch amenities, and a prime location, this hotel promises a memorable stay. Whether you're here for business, leisure, or a special event, Copthorne Hotel Cardiff-Caerdydd invites you to experience all that Cardiff has to offer in comfort and style.
The Most Outstanding Trait
1. Lakeside location with easy access to Cardiff city center
2. Elegant rooms with satellite TV, coffee makers, and refrigerators
3. Comprehensive on-site amenities, including a spa and fitness center
4. Convenient access to major attractions like Cardiff Castle and St. Fagans
5. On-site restaurant serving Welsh and international cuisine
6. Five versatile meeting and conference rooms for business events
7. Room service available for added convenience and comfort
8. Indoor pool, sauna, and steam room for relaxation
9. Close proximity to Cardiff Airport and public transportation
10. Praise for health and safety measures, including no-contact check-in
8.0 Excellent
Location rating
Top sights
Cardiff Castle
17 min
St. Fagans National Museum of History13 min
National Museum Cardiff20 min
Cardiff Bay17 min
Principality Stadium17 min
Nearest locations
Beefeater Walston Castle
9 min
Cedar Tree Farm - Farmhouse Inns13 min
The Orange Tree Cafe/Restaurant13 min
IL Giglio15 min
Heaneys Restaurant16 min
Porro Llandaff17 min
Home18 min
L2 restaurant18 min
See more Interesting locations
Good to know
| Check-in | 14:00 |
| Check-out | 12:00 |
| Location rating | 8.0 |
| Nearest airport | Cardiff Airport |
| Travel time to airport | 22 min |
Recommended properties nearby
Location
Copthorne Way, Culverhouse Cross, Cardiff CF5 6DH, United Kingdom
Airports:
Exeter Airport
Taxi: 1 hr 59 min
Bristol Airport
Taxi: 1 hr 26 min
Cardiff Airport
Taxi: 22 min
Transit:
Burger King Culverhouse Cross
Walking: 8 min
McDonalds Culverhouse Cross
Walking: 3 min
Waun-gron Park
Taxi: 14 min
Walking: 1 hr 2 min
Culverhouse Cross Tesco
Walking: 4 min
Vale Gate
Walking: 8 min
Nearby locations
8.0
Excellent Location
This upscale conference and spa hotel in a lakeside setting is 4.9 miles from Cardiff and 8.8 miles from Cardiff Airport.
Top Attractions
Top Restaurants
Amenities and Facilities
Languages spoken
Cantonese
English
Mandarin
Accessibility
Accessible
Accessible parking
Accessible elevator
Accessible pool
Food & drink
Restaurant
Bar
Table service
Room service
Breakfast
Breakfast buffet
Wellness
No fitness center
No spa
Hair salon
Pools
No pools
No hot tub
Rooms
No air conditioning
Refrigerator in some rooms
Coffee maker
Parking & transportation
Parking
Self parking
Private car service
Local shuttle
Services
Front desk
Baggage storage
Convenience store
Elevator
Wake up calls
Housekeeping
Pets
Pet-friendly
Dogs allowed
Cats allowed
Policies & payments
Smoke-free property
Credit cards
Debit cards
NFC mobile payments
Cash
Business & events
Business center
Meeting rooms
Bathrooms
Private bathroom
Bathtub
Shower
Children
Kid-friendly
Internet
Wi-Fi
Wi-Fi in public areas
Reviews
100% reviews from partners and customers booking on Dinogo
7.8
10 reviews
Wonderful
4
Excellent
3
Good
1
Below Average
2
Not Good
0
Damien: Watts
4/5
Desk staff are amazing and very welcoming you couldn't ask for more than everything they help you with
Room 4
Service 5
Location3
Leeah Davies
5/5
We stayed here for a weekend as we got married and didn't want to travel to far. The hotel was beautiful. The staff were amazing. My husband dropped our belongings off earlier in the day and when the staff found out it was our wedding day they upgraded our room free of charge. When we arrived in the night there was a plate with fruit and chocolates on and written in chocolate sauce "congratulations." This was such a lovely touch.The room was lovely, the bed was very large and extremely comfortable. The facilities in the room were amazing.We went to the hotel pool and hot tub which again was lovely.I would recommend this hotel and would definitely visit again.
Ram Sarup
2/5
Positives:The staff were very pleasant and happy to answer questions. A lovely looking venue. Dinner was very tasty, best thing about my stay! Conveniently located for my business trip.Negatives:I'm very surprised that The Copthorne is considered a 4-Star Hotel. The room I stayed in was dusty (surfaces, lamps, mirrors, TV, remote, telephone, curtains, windows, chair, cupboard), and there were streaks left on the surfaces which were quickly wiped down for the next guest (me).The desk and table were sticky in places, so I wiped everything down with anti-bacteria wipes. There were two towels in the bathroom which did not seem to be clean, and the previous guests soap was still found beside the shower. One of the bulbs above the sink would constantly flicker.Breakfast was fine, nothing special, was acceptable, but the juice that is served is very watered-down, and the coffee that was served was possibly the worst I have ever tasted. The water tasted like it had been over-boiled in a burnt pot.Not a bad place overall, but not what I was expecting, or should have accepted.
No Name
2/5
Sadly I must say that I regret staying here. Admittedly I knew there was no air conditioning before booking but the temperature in the rooms on the 5th floor was more than the temperature outside, and it was over 20c outside at night. Sleeping was impossible, even with a fan. The rooms were poorly lit, old fashioned lamps everywhere but none that bright, and the rooms themselves were very dated. Beds were OK. TV was huge which was a bonus. Tea and coffee facilities were OK. Room space was average. View was not good, but you can opt for a better view if you want to pay more. There was a mini fridge which was good and this worked pretty well for a small fridge. Bathroom was tired looking, and it was impossible to get cold water from the sink, so if you for example wanted to splash cold water in your face you had to use the bath. Shower was good, powerful and worked well. They provided some small soaps and very little shampoo bottles but when I asked for more on two occasions they had none, which seemed odd to me. Staff were polite but not as good as other hotels, I got the impression the staff were unhappy the whole time, they just gave that vibe, so us asking them for anything was just annoying them, for example if you have no soap say sorry, don't just say we don't have any and leave me there wondering what I can do next. Parking was good. Would not stay here again.
Michelle Sutton
5/5
Recently had a 3 day breakaway to attend my best friends wedding. Had a truly lovely stay.Staff very welcoming and friendly. Nothing was too much trouble.Our room was lovely. OK, decor a bit dated, but you know what, the blackout curtains did what they should. The bed was sooooo comfy we didn't wanna get up! And the shower was awsome!Following all the guidelines must be so much to do, but they seem to have it all covered! From staff wearing masks etc, to plenty of antibacterial wash available everywhere. The restaurant team handling the social distancing really well too, making sure the 2m rule is applied.The wedding reception was held at the hotel too. Following all the guidelines n restrictions currently in place. Again, attentive n friendly staff happy to serve n help where needed.We really felt the team pulled put all the stops to make the day as perfect as is could be.We will definitely be coming again soon!!
Emma Tavener
5/5
Seen loads of comments about the hotel needing updates etc. Well I think it was lovely, yes a bit dated but thought it adds character. Everything was clean bathroom was lovely. My little boy was in his element there watching the fish and bat's by the lake. Very lovely and polite staff.
Maxine
5/5
Attended a wedding for the whole day. Ceremony was lovely and pretty! The sit down meal was great with soup starters, chicken dinner mains and a cheesecake for dessert. It was lovely with champagne for the toasts and wine on the table. The evening buffet was nice too. Great day over all.
Carole Stewart
4/5
Everything was good for our overnight stay. Staff were efficient and amenable. Room was clean and comfortable, and the TV was great for watching the football. Sadly we left it too late to book a table so we could watch the England match in the bar, but we survived!Breakfast was fine. Continental a little basic, but I'm guessing with covid restrictions, the fact everything had to wrapped or in containers, put paid to having a more aesthetically pleasing spread, if you're bothered by that. The cooked breakfast was great.
Sonal S
3/5
The hotel is located at an extremely noisy intersection which means that you don't get any sleep with traffic and sirens going past. The rooms are not air conditioned so the windows are left open for fresh air esp in the summer. The rooms are spacious though extremely dated. If watching TV, you will only be able to watch terrestrial channels. I found the lack of electric sockets to be extremely inconvenient. I had to pull out the plug to my bedside lamp so I could charge my phone. There was only one more plug point available on the other side of the room which was already being used for a fan.The swimming pool and gym were closed so can't comment on those.The food in the restaurant is okay but having a menu for people who have intolerances or allergies would be helpful.As a positive, the staff were pleasant and helpful which makes a lot of difference to one's stay. The breakfast buffet serves a great cooked breakfast, but if you are a vegetarian or have a wheat allergy, there isn't much you could eat except mushrooms and tomatoes.
luke millard
4/5
Hotel was good, rooms very dated and in need new carpets. Our room carpet was threadbare in places in the bar the carpet was help down with tape. Just need some investment. Room was great size but really really hot even with no heating on. No air con which would have been great. Breakfast was amazing. Staff were great friendly and efficient and food quality was one of the best in hotels I have had. The bar was OK. Run out of lots of drinks options and service was slow and understaffed due to covid restrictions so we understand. Staff were all great and friendly