Turkish Airlines Initiates Efforts to Support Travelers with Invisible Disabilities

Turkish Airlines is rolling out a new initiative aimed at enhancing travel accessibility for individuals with hidden disabilities.

Anyone who identifies as having an invisible disability—such as chronic pain, diabetes, dementia, autism, brain injuries, ADHD, dyslexia, joint issues, mental health challenges, or sleep disorders—will receive a lanyard adorned with sunflowers, the universal symbol for nonvisible disabilities.

The lanyard serves as a discreet signal for cabin crew and ground staff, indicating that a passenger may need extra assistance during their journey, whether it's help navigating the airport or more time for boarding and disembarking, without highlighting their invisible disability. The airline aims to foster a more accessible and stress-free travel experience for all passengers.

In a recent press release, Turkish Airlines CEO Bilal Ekşi emphasized that the Sunflower Lanyard Project was designed to 'remove barriers before the clouds.'

Paul White, CEO of the Hidden Disabilities Association, expressed his delight at Turkish Airlines joining the global Hidden Disabilities Sunflower network. He praised the airline's commitment to accessibility, noting that training 17,000 staff members is a remarkable achievement. Passengers with nonvisible disabilities can confidently travel to 129 countries, assured that airline personnel will meet them with kindness and understanding.

The lanyards will be obtainable at Turkish Airlines counters within both the domestic and international terminals of Istanbul Airport.