Chatrium Grand Bangkok
9.2
Exceptional(1050 reviews)
728 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi, Bangkok 10400, Thailand
+66 2 126 7999
+2
Hotel Description
Chatrium Grand Hotel Bangkok
Nestled in the heart of Bangkok, the Chatrium Grand Bangkok offers an exquisite blend of luxury and convenience, making it an ideal choice for both leisure and business travelers. Located at 728 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi, Bangkok 10400, Thailand, this sleek hotel comprises two modern towers that provide a stunning backdrop to the vibrant surroundings. The hotel is just a stone's throw away from the bustling Paragon Shopping Mall, where guests can indulge in retail therapy or enjoy a leisurely day of dining and entertainment. Additionally, the hotel is situated 1 km from the Bangkok Art and Culture Centre and only 3 km from the serene Lumphini Park, allowing guests to immerse themselves in the artistic and natural wonders of the city. The design of Chatrium Grand Bangkok conveys a sense of sophistication and elegance, enhanced by the lofty Victory Monument and mid-range malls lining Phetchaburi Road.
Each of the 562 elegant rooms at Chatrium Grand Bangkok is thoughtfully designed with comfort in mind. Guests can enjoy high-speed Wi-Fi, smart TVs, and minibars, along with floor-to-ceiling windows that offer breathtaking views of the city skyline. For those looking for a bit more space and luxury, upgraded rooms come complete with separate living areas, dining tables, and sumptuous marble bathrooms. Room service is readily available, ensuring that guests can indulge in delicious meals from the comfort of their rooms, making every stay relaxing and enjoyable.
The hotel boasts an array of special amenities designed to cater to the diverse needs of its guests. In addition to an outdoor pool that provides a refreshing escape from the tropical heat, guests can unwind at the full-service spa or maintain their fitness routine in the well-equipped gym, featuring elliptical machines and weight equipment. Dining options include two posh restaurants serving a variety of global cuisine, while the open-air lounge offers a relaxed atmosphere to unwind after a day of exploration. A complimentary breakfast is also available, allowing guests to fuel their day with a delicious meal.
Transportation and accessibility are key highlights of the Chatrium Grand Bangkok. The hotel is conveniently located near several public transportation options, including Ratchathewi subway station, which is just a 9-minute walk away. Guests can easily access Suvarnabhumi Airport, which takes about 35 minutes by taxi, or Don Mueang International Airport in approximately 32 minutes. The hotel also provides an airport shuttle service for added convenience.
The safety and well-being of guests are top priorities at Chatrium Grand Bangkok. The hotel has implemented stringent health and safety measures to ensure that all guests feel secure during their stay, from thorough cleaning protocols to contactless check-in and check-out procedures.
There are numerous activities and experiences available for guests to enjoy while staying at the hotel. Popular attractions within walking distance include CentralWorld, one of the largest shopping complexes in Southeast Asia, and Sea Life Bangkok Ocean World, an underwater wonderland that the entire family will love.
Nearby, guests can explore significant landmarks and attractions such as the Grand Palace, an ornate royal complex built in 1782, which is just a 16-minute drive away. Wat Arun Ratchawararam, a stunning Buddhist temple located right on the river, is accessible in approximately 22 minutes. The famous Temple of the Emerald Buddha, situated on the grounds of the Grand Palace, is also nearby, along with the historic Jim Thompson House Museum and the serene Wat Phra Chetuphon, home to a giant reclining Buddha.
Dining options in the vicinity are plentiful, with five standout restaurants offering diverse culinary experiences. Jasmine Siam Kitchen serves delectable Thai cuisine just 4 minutes away, while Sweety Restaurant is a cozy spot known for its friendly service, reachable within 1 minute. TOOKPAK (Stadium One) also offers authentic Thai dishes and is only a 4-minute drive. Phayathai Kitchen, a halal restaurant, is 5 minutes away, as is Grandmother Restaurant, which boasts traditional Thai flavors.
In closing, Chatrium Grand Bangkok warmly invites guests to experience its unparalleled offerings, exceptional service, and luxurious accommodations. Whether you're here for business or leisure, this hotel is poised to provide an unforgettable stay in one of the world's most vibrant cities.
Each of the 562 elegant rooms at Chatrium Grand Bangkok is thoughtfully designed with comfort in mind. Guests can enjoy high-speed Wi-Fi, smart TVs, and minibars, along with floor-to-ceiling windows that offer breathtaking views of the city skyline. For those looking for a bit more space and luxury, upgraded rooms come complete with separate living areas, dining tables, and sumptuous marble bathrooms. Room service is readily available, ensuring that guests can indulge in delicious meals from the comfort of their rooms, making every stay relaxing and enjoyable.
The hotel boasts an array of special amenities designed to cater to the diverse needs of its guests. In addition to an outdoor pool that provides a refreshing escape from the tropical heat, guests can unwind at the full-service spa or maintain their fitness routine in the well-equipped gym, featuring elliptical machines and weight equipment. Dining options include two posh restaurants serving a variety of global cuisine, while the open-air lounge offers a relaxed atmosphere to unwind after a day of exploration. A complimentary breakfast is also available, allowing guests to fuel their day with a delicious meal.
Transportation and accessibility are key highlights of the Chatrium Grand Bangkok. The hotel is conveniently located near several public transportation options, including Ratchathewi subway station, which is just a 9-minute walk away. Guests can easily access Suvarnabhumi Airport, which takes about 35 minutes by taxi, or Don Mueang International Airport in approximately 32 minutes. The hotel also provides an airport shuttle service for added convenience.
The safety and well-being of guests are top priorities at Chatrium Grand Bangkok. The hotel has implemented stringent health and safety measures to ensure that all guests feel secure during their stay, from thorough cleaning protocols to contactless check-in and check-out procedures.
There are numerous activities and experiences available for guests to enjoy while staying at the hotel. Popular attractions within walking distance include CentralWorld, one of the largest shopping complexes in Southeast Asia, and Sea Life Bangkok Ocean World, an underwater wonderland that the entire family will love.
Nearby, guests can explore significant landmarks and attractions such as the Grand Palace, an ornate royal complex built in 1782, which is just a 16-minute drive away. Wat Arun Ratchawararam, a stunning Buddhist temple located right on the river, is accessible in approximately 22 minutes. The famous Temple of the Emerald Buddha, situated on the grounds of the Grand Palace, is also nearby, along with the historic Jim Thompson House Museum and the serene Wat Phra Chetuphon, home to a giant reclining Buddha.
Dining options in the vicinity are plentiful, with five standout restaurants offering diverse culinary experiences. Jasmine Siam Kitchen serves delectable Thai cuisine just 4 minutes away, while Sweety Restaurant is a cozy spot known for its friendly service, reachable within 1 minute. TOOKPAK (Stadium One) also offers authentic Thai dishes and is only a 4-minute drive. Phayathai Kitchen, a halal restaurant, is 5 minutes away, as is Grandmother Restaurant, which boasts traditional Thai flavors.
In closing, Chatrium Grand Bangkok warmly invites guests to experience its unparalleled offerings, exceptional service, and luxurious accommodations. Whether you're here for business or leisure, this hotel is poised to provide an unforgettable stay in one of the world's most vibrant cities.
The Most Outstanding Trait
1. Direct access to Paragon Shopping Mall providing unparalleled convenience
2. Luxurious rooms with floor-to-ceiling windows showcasing city views
3. Diverse dining options with global cuisine and exceptional service
4. Outdoor pool and well-equipped fitness center for relaxation and wellness
5. Proximity to major attractions and convenient public transport options
8.8 Excellent
Location rating
Top sights
The Grand Palace
16 min
Wat Arun Ratchawararam Ratchawaramahawihan22 min
Wat Phra Chetuphon Wimon Mangkhalaram Rajwaramahawihan18 min
The Temple of the Emerald Buddha16 min
Jim Thompson House Museum20 min
See more Interesting locations
Good to know
| Check-in | 14:00 |
| Check-out | 12:00 |
| Location rating | 8.8 |
| Nearest airport | Don Mueang International Airport |
| Travel time to airport | 32 min |
Nightly price (Only for reference price for sample day)
Check-in: Fri, Nov 01
Check-out: Sat, Nov 02
$346
$245
$241
$241
$267
$253
$322
$294
$290
$293
$487
$303
$350
$349
$297
$347
$367
$348
Recommended properties nearby
Location
728 Phetchaburi Rd, Thanon Phetchaburi, Ratchathewi, Bangkok 10400, Thailand
Airports:
Suvarnabhumi Airport
Taxi: 35 min
Transit: 51 min
Don Mueang International Airport
Taxi: 32 min
Transit: 1 hr 5 min
Transit:
Ratchathewi
Walking: 11 min
Bangkok Train Station
Taxi: 12 min
Walking: 43 min
Makkasan
Taxi: 11 min
Walking: 55 min
Asoke
Taxi: 12 min
Walking: 50 min
Phaya Thai
Taxi: 11 min
Walking: 18 min
Nearby locations
8.8
Excellent Location
Ratchathewi
Busy public transport hub with the lofty Victory Monument, plus mid-range malls on Phetchaburi Road.
Top Attractions
Amenities and Facilities
Parking & transportation
Parking
Airport shuttle
Services
Front desk
Full-service laundry
Accessibility
Accessible
Food & drink
Restaurant
Room service
Breakfast
Bathrooms
Private bathroom
Bathtub
Shower
Wellness
Fitness center
Elliptical machine
Treadmill
Weight machines
Free weights
Massage
Sauna
Spa
Children
Kid-friendly
Activities for kids
Kids' club
Internet
Wi-Fi
Pools
Pool
Outdoor pool
Rooms
Air conditioning
Kitchen in some rooms
Refrigerator
Microwave in some rooms
Coffee maker
Minibar
Reviews
100% reviews from partners and customers booking on Dinogo
8.5
929 reviews
Wonderful
686
Excellent
91
Good
32
Below Average
12
Not Good
28
Pariston128
3/5
Iv been traveling to Bangkok for over 20 yrs and at least once a year. I've stayed at many hotels in Bangkok. And I Just spent a week at this hotel. Unfortunately nothing much about this hotel lives up to the title of being "grand".Let's begin with the pro (yes, a singular pro): The staff are very friendly and helpful.However it's obvious they lack experience and often need to reminded to do things such restock the rooms teabags, amenities , towels. Or follow up on requests.Now for the cons:The hotel is located right behind the Siam Paragon mall, and the provide a shuttle to and from the mall. However there is literally only 1 shuttle, and it's a golf cart. So it can only take 4_5 passengers each time, then you have to wait for the shuttle to drop off the ppl and return for you. Which at times takes some time because there is traffic at the mall and the shuttle gets stuck in traffic. Thy couldn't even set up a second shuttle. Th other way to the streets to the platinum outlet mall is a walk way through some presidential houses and a parking lot. The road is terrible to walk through and doesn't feel safe at night.The breakfast buffet has alot of options but all are terrible. And this is no exaggeration. Their egg station, doesn't even cook the eggs upon order. Instead the eggs are precooked and left on plates for you to pick. So if you enjoy cold or lukewarm fried or scrambled eggs then I guess it can be your thing. And even if you ask for fresh eggs they insist you take Their cold plated eggs. They often forget to refill things. This includes basic things like sliced bread . And this was not during a busy week. Every day I had to go tell the staff something ran out and needed refilling. Their bread and pastry are stale and dense. I could play hockey with their donuts and muffins. The cold cut and cheese station , is often swarming with flies and insects buzzing about. Very unappetising .The rooms..Omg..Such a large rooms but with so many design flaws and issues. There are no drawers or cabinet for your personal items. Just the one wardrobe. Which is just average sized. The mini fridge lives up to the name "mini". Besides a few drinks don't expect space for anything else to fit in. My fruits and Thai desserts had to be put outside and were slowly cooked by the fridges exhaust heat which is funneled to the table top of the coffee machine.Their beds all have a weird indent in the middle. The light switch is like a puzzle. The master switch turns off every single thing. So when you go to bed and switch off the master switch expect the AC , night lights, toilet lightsliterally everything to go off. And if you use the main switches there is no rhym or reason to it. Switch A turns off some lights, but when you turn off switch B it turns off another set of lights while turning on some of the lights of set A. Switch C will do the same for the lights for set B and D. Etc etc. Your best choice will be to turn off everything manually individually . Not sure why those main and master switches were installed.The toilet is strangely designed. A huge bathtub in the design set middle of the bathroom but with no hangers or space to hang cloths nearby. So expect to get up wet and naked and to walk to get your towel and cloths. The shower is a joke. The shower head is too heavy and cat support itself. so the water only reaches 1/3 of the shower stall. So you need to almost cling to the wall to let the water reach you.For the price they charge there are many many other options within the city. Maybe even better options. This is a hotel you would only stay once but wouldn't think of returning to on your next visit.
Queenie
2/5
It took nearly two hours to check in and get a room.I kept saying that the room hasn't been tidied up yet and I have to wait a moment.The efficiency and speed are super slow, and there will be no service staff to take you to your room! The afternoon tea snacks are also super delicious! I don’t recommend this place, it’s actually very bad.
สนธยา ก.
1/5
It is a very bad 5 star hotel, not worth the price. Since traveling, we reserved a 2-bedroom executive suite. Arrived to check-in at 2:00 p.m. Reception informed us that we had to wait another hour for the room because the room was not yet finished. We were very confused because it was time to check-in but had customers sit and wait again. Is this 1 hour? There were 4 of us, including old people and children, so we had to sit and wait. It wasn't right, so they opened another room that we had reserved for us to stay in. Which we booked as a 2-bedroom executive suite room. When we arrived In another bedroom, found A used coat was in the closet along with scraps of paper and a thick layer of dust. We called the room department to see what was going on. So he informed us to move the room to a 3-bedroom suite instead, but I don't know if his work wasn't coordinated or not. Let us gather our things and take us up. At the new room Finally, we've brought our things together. We had to stand and wait in front of the room again because the 3 bedroom rooms were not yet finished. We had to stand and wait in front of the room for a while. The employees are busy rushing to make rooms. We met a housekeeper. So we asked him if the room was almost finished and where the previous staff were. He shouted to the staff, using words to refer to customers. A child came calling. Found in front of the room These are the words of the housewife. Used to refer to customers staying at a 5 star hotel?!! I was very shocked. I didn't know that this hotel had never trained its staff. Called the customer a child and asked to see him. We asked about this but did not receive any apology from the housekeeper and the manager who came to manage the room. After staying Inside the room, we found a piece of wire, an empty spike on the carpet. In the living area, I think I saw it first. If anyone steps in here, they could stab their feet. How do they clean it? It's really bad. There's no standard for a 5-star hotel. During the night, the lights in the walkway are all out. So we called an electrician to come and look at it twice, until we were able to sleep in a lot of trouble. It's very late already. Couldn't solve the problem so we turned on the light and slept. In the morning, come out to eat at the restaurant. Come back to the room. Someone snuck into the room when we went out to eat. Because the room door is not fully closed. Fortunately, the item was not lost. Because we put our wallets and important documents away. Is this the service from a 5-star hotel where the room rate is almost 20,000 baht per night? Very bad, worst, terrible, such a waste of money. And this is the last time that we will use the services of the chatrium group.
Chantratip Fongkerd
5/5
The room is nice and clean. Breakfast is not very delicious.
Eth
5/5
The hotel is very nice, tidy and family-friendly. The area is upscale and the rooms are spacious and nice. They have a golf car that takes you to the Siam Pragun complex for free. There is no complication in checking in. I arrived at 10 AM as soon as I had prepared the room. They greeted me at 11:30, and finally all the snacks in the room were free.
Shanta Sasi8uuuyhy0t c7y64zzssaè5ffhy5yyyfhg c
5/5
Love this amazing hotel. Location perfect for shopping and food. Pool was fantastic. Breakfast was incredible. Staffs really nice and helpful.
Room 5
Service 5
Location5
Mel Clarke
5/5
Chatrium Grand is a great for a family holiday. The rooms a spectacular
Room 5
Service 5
Location5
Kittisak Luangsai
5/5
Good service.delicious food
Charlie Yu
5/5
Very friendly hotel staff, warm welcome during arrival! Location is perfect, shuttle is provided at Siam Paragon. Room is big and cozy, with bath tube provided.
Room 5
Service 5
Location5
Raghad
5/5
I highly recommend this hotel, everything is perfect and clean.Special thanks to Bam and Earth they have made the check in and out process so easy!I'm sure any Gulf country will enjoy this hotel👏🏼
ひとみ
1/5
Since my flight home was late, I had informed them at the time of reservation that I would like to check out late, and at check-in I had confirmed the time and half price for one night.There is also evidence in the Booking.com emails.I went out in the morning and when I returned to my room, the door wouldn't open. When I went to the front desk and told them about it, they didn't apologize and asked me questions like "Show me that email" and "Which staff member did you tell this to?" I had to stand there waiting for about 30 minutes and felt sick.In the end, they charged me more than the night I booked, and this is the first time I've ever been treated like this since I stayed at a five-star hotel.I would like a refund since my stay time was cut short.Turndown was slow even during my stay, and when I left in the morning and returned at 3:00 PM, it wasn't finished.The sheets were not changed.Go to the pool bar, stay for two hours to kill time, and spend extra money.I will never stay here again.
Chavapon Ngokngarm
4/5
The hotel looks new, clean, not chaotic, except when checking in on some days, it's very slow. Most recently, I came on a Friday afternoon, quite fast. There are 2 buildings, a fitness center, and a swimming pool in Building 2. There are a lot of foreigners staying here. Location next to Siam Paragon, can walk but they have golf carts to pick up and drop off.The entrance to the school is narrow and leads into an alley. The car is a little difficult to park. But the room is big and clean.
Anna2021
5/5
I booked from September 11 to 18 and had a really wonderful stay at the hotel
Yuxiang Li
5/5
The service was friendly and professional. The location is however a bit far from the public transportation, but it was ok.
Room 5
Service 5
Location4
p mc
5/5
In short, Chatrium Grand Hotel - cart (buggy) = 0. It provides a means of transportation that surpasses all other services and is very convenient and good.
tree sakul
4/5
Everything is great, except one of the front desk member whose name is Earth. He seems like he didn’t want to service us. He’s lack of service mind. Unlike another woman beside him, she is an excellent example of a good staff. She informs us nicely and gives all details to us.
Room 5
Service 3
Location5
J
5/5
I went to the family room for a family trip. It's a new building, so I like that it's spacious. The bathroom seems to be the same size as the room. / There's a Siam Paragon buggy, and the gym and swimming pool are all good. / In particular, the service is the best. I am more satisfied with this than the Peninsula I visited next. There is a separate Chatrium Grand app, so whenever you have a question, you can ask and get an answer right away, and you can apply for housekeeping, etc. through the app, so it's a really smart service / Breakfast is okay / There's a 24-hour laundromat 7-Eleven within walking distance / I plan to visit again!
Fon Chongco
5/5
Had lunch buffet here. It was excellent. A lot of choices.
พูนศักดิ์ วาจาดี
5/5
We think that the service here is very good, the food is good, the rooms are clean and really friendly. Thank you.
Danh Tran
5/5
Gotta give this hotel five stars of service, staff friendly.Room was clean, soft and comfy bedsheet, high quality bathroom amenities and beautiful nice pool.We had really good dinner at the buffet restaurant was taken care by AE - the Restaurant Assistant, she was absolutely attentive. Thanks for taking a good care of us AE, we will definitely come back and look for you next time.