BELLUSTAR TOKYO, A Pan Pacific Hotel

Great location super close to Shinjuku station and kabukicho. The staff is professional and friendly. The view is breathtaking.

Absolutely outstanding.Service, attention to detail and hotel in general was phenomenal. Couldnt find a flaw at all.Location is a bit odd as the skinjuku area is a bit low class for a hotel of this caliber. But its close to the subway and easy to access other areas in Tokyo.

2024/10I had the opportunity to stay at a good rate, so I went back for the first time in a while. Last time I wrote a arrogant review saying there was no reason to choose this place, but this time I had a wonderful stay and was very satisfied. Recommended.・RoomLast time we stayed at Studio Premier, but this time our room was a deluxe suite. With its impressively wide span, you can enjoy views of the city center from anywhere in the room.Additionally, the line-up of amenity items remains unchanged from last time, including a leather cleaning kit, bath amenity set that includes bath salts, and bubble bath.In addition, there are tableware such as wine glasses, champagne glasses, 2 types of cups, 2 types of spoons (large and small), stirrers, and anything else you might need in the room.I didn't have a chance to use it this time, but last time they had started in-room dining, which hadn't started yet, so I'd like to use it next time.・LoungeThe difference in terms of service from my last visit is that I can now use the lounge on the 46th floor. It is positioned as a bonus, offering only small snacks and drinks, and is different from a so-called club lounge.However, it was a very nice lounge with a spacious two-story atrium, perfect for drinking tea and taking a break. The lineup of soft drinks and alcoholic beverages was a sample (but sensible) selection, but I think that's why there weren't many people and the atmosphere was calm.·breakfastThis time I ordered in-room Japanese food, and it was a big hit. There were a lot of items to enjoy, and they were all delicious.I think breakfast at the restaurant is good, but you can choose Japanese food in your room, and even in the case of Western food, the menu is different from the restaurant, so it's nice to have a choice.The location is not likely to change, and in fact, the security of Tohoku seems to be worsening, but I don't think there will be any problems if you take a taxi or walk along the railroad tracks. Especially if you want to relax in a cage.This time I only visited JAM17, but since I had received feedback about improvements to the bar in response to previous reviews (I hadn't noticed, I'm sorry...), so I'd definitely try the bar and restaurant next time. I would like to. The service was just right and it was easy to spend time.It was a very nice stay that makes me think of it as my first choice when staying at a luxury hotel in Tokyo. In terms of price, it is easier to stay compared to foreign hotels.Also, in contrast to the last time, there was almost nothing to worry about during this stay. It's nice to find a hotel that has made various improvements to make your next stay exciting. I hope to visit you again soon.---------------------------2023/7I was interested in this new Tokyu brand, so I decided to try it out. Since it was a new opening, I didn't have much information about it, so I was a bit nervous, but overall I was satisfied with my stay. There are many things I would like to see improved, but given that it has only recently opened, my impression is that this is what it is like at this point.This is a detailed review as there wasn't much information on the internet.[Guest room]I think the chic style of the rooms in dark tones is very different from the atmosphere of other luxury hotel rooms in Tokyo.There were some places where the attention to detail was visible, such as the painted walls instead of wallpaper, but the floor color (especially in the entrance) was unusual and there were many color changes, and the interior lacked texture. The room as a whole seemed to lack a sense of unity.The water area doesn't seem cheap if you look at it alone, but there is an unusual distance between the shower booth and the bathtub, making it difficult to use, and the shower booth and toilet are surrounded by glass, so depending on the person traveling with you, it may be difficult to use. There were a few things that I wish had been done a little better, such as being more considerate.Also, with this size, it could have been made into twin bowls, and I wish they had.However, I think one of the selling points of this hotel is the wide span and the view from the windows, and the view from the room overlooking the city (I think it can be called a spectacular view) was still attractive.This time, I prioritized getting a room facing the city center and chose a premier room, but since it seems like there would be a sense of openness in any direction, now that I think about it, I didn't have to stick to the city center side, but instead chose a corner junior suite instead. I think it would have been nice if they had given me one.In any case, it is one of the best hotels in Tokyo in terms of its open feel.【meal】For meals, use the bar and restaurant for breakfast.At the bar, the prices of cocktails, etc., were standard for a hotel of this class (whiskey etc. might be a bit expensive), and the taste was satisfactory, and I think the quantity and quality of the pasta I ordered from the food menu was good. .However, while I think it's good that the bar menu is displayed on a tablet, it's a shame that the menu design lacked a sense of style and was of a quality that I wouldn't expect from a menu design at a luxury hotel. I'm sure there are many more stylish ways to present it, so I hope they improve it. It's a small detail, but I think it has a big impact on the impression.As for breakfast, it was a set menu, but the bread and egg dishes were all of high quality and very satisfying. This place seems to have been based on a set menu from the beginning, so unlike the set menu that seems like a substitute for a buffet, I was very satisfied.However, I would like something to be done about the fact that the menu was displayed on a single strip of paper, and the printing was off to one side, which made it look ungainly, and in some cases the paper didn't cut properly. and. Although the details are similar to the bar menu, I get the impression that the filling is sweet. All you need to do is print it a little more properly and add something to use as an underlay.In-room dining was probably under preparation, but only served breakfast. I feel like there are many hotels that have started offering in-room facilities since they first opened, but have not yet started operating them, so I think it can't be helped that they don't offer them at this stage. Due to the location, there are many people who don't want to go downstairs as much as possible, so I think the demand for in-room accommodation is strong, so I hope they start early.[Location]I don't think Kabukicho is a good location. However, once you get to the front desk, the hustle and bustle at your feet is completely replaced by a quiet and calm space, and since there aren't many rooms, it doesn't feel crowded at any time of the day.It's a different story if you're planning on going out, but if you're mainly staying inside the hotel, I don't think you need to worry about the Kabukicho location.【others】Check-in was done in the in-room, and the process itself was relatively smooth even though the hotel had just opened.Since it has only been open for a short time, there is not much information available, so it would be nice if they could provide a simple guide to not only the rooms but also the inside of the building.The gym was open 24 hours a day, and although it was compact, it had quite a lot of equipment. You can also rent clothing and shoes.However, I rented it at the front desk, so I went to the front desk to pick it up, so I thought there was a changing room attached to the gym, but there was no changing room or shower, so I ended up going back to my room to change. I did. If so, I think it would have been better if they had brought it to my room.I have written about various things that I was dissatisfied with, but I don't think there was anything critical, and overall I think it was a good hotel.However, given that the price range is the same as other luxury hotels, I felt there was little reason to actively choose this hotel.The scenery is boring, so it's not something that will attract repeat visitors, and the location isn't a strong point either.However, it is one of the few luxury hotels in Shinjuku, and I think if they improve the quality of their service, they will become the hotel of choice.

The room was very comfortable. It was located in a high-rise building and had a large floor-to-ceiling window. It had unparalleled views during the day and at night. The bed, down pillows and quilts were all top-notch, allowing me to sleep very well. Breakfast is also a set meal served by a dedicated person while you enjoy it leisurely next to the beautiful view of the high-rise building. The croissant is very crispy and delicious, and you really feel that the care is taken. In the busy and crowded Kabukicho, this is a good place to relax completely.