The Resort glanping Hotel MOKA-ザリゾートグランピングホテルモカ-

I stayed here during the Obon period.*Good part·FacilityThe grounds and rooms were spacious, and the sofas and beds were fluffy and comfortable.The refrigerator was large and fully stocked with dishes and glasses.The bath was also spacious and clean enough for adults to stretch their legs. The bath had a bathroom dryer and a gel bowl, so it was convenient to wash swimsuits and wet clothes.I slept in a dome tent, and the mattress was thick so I had a good night's sleep. Air conditioners were installed in all rooms, so you could stay cool everywhere.Is it normal for 5 to 6 people in a sauna? It was so spacious that I could easily fit it in!・LocationI didn't go to the beach this time, but there was a beach just a short walk away! There were convenience stores, drug stores, and home centers nearby, so shopping was not a problem.*Bad part・Very poor responseThe facility was really clean and nice but it was ruined. First of all, on the website, it says that we will send you the PIN number for the key after confirming the transfer, but it was not sent even on the day of the transfer. I got worried so I called around noon and they said it would be delivered around 2pm. They said. There was no sign of any particular remorse.When we arrived at the facility, there was a hole in the pool and the water inside was gone. I was looking forward to going into the pool, and there was a sign saying not to drain the water from the pool, so I thought it would be a problem if people thought we had made a hole, so I called and said there was a hole in the pool and water was coming out. When I told her, she said, ``That's right~! That's why I'm not putting water in it right now~. Wait, do you want to go in the pool?'' I was stunned.I saw pictures of the pool on Instagram and other sites, and since I wasn't planning on going to the beach this time, I was looking forward to playing in the sauna and pool.I think it can't be helped because equipment deficiencies and breakdowns can happen. But if you don't want to fix it, shouldn't you tell them in advance? Nothing would have happened if I hadn't heard from him, and he didn't apologize at all, and he seemed to have no apologies at all, which made me feel very uncomfortable. The woman on the phone had this attitude the whole time when I asked about keys and other things.It was much better than the poor response, but there are a few other things that bothered me.・Lack of amenitiesThere was only the bare minimum such as shampoo, conditioner, body soap, toothbrush, etc., so I had to bring some myself. In particular, there was only one face towel and one bath towel for each person, and since there is a sauna, I thought it would have been nice to have more.・Lack of information on the homepageThis time we procured the ingredients ourselves and only borrowed BBQ tools, but since there were no details about the tools on the website, we were worried about what to bring and what to bring. I ended up inquiring over the phone, but I think it would be nice if you could check it out on the website. The BBQ tools we borrowed included most of the necessary items such as tongs, paper plates, and disposable chopsticks. The BBQ gas was weak and even after replacing it, it wouldn't come out at all.- Surrounding houses are surprisingly closeWhen I looked at the website, I thought it would be in an open area, but there are quite a few houses nearby, so it's close. The sauna and pool are usually visible from surrounding houses, so swimsuits are a must. I had to be careful not to make too much noise. That's fine, but when I was around the pool in my swimsuit, an old man kept staring at me from the window of the house across the street and never left, so it was a little scary. If you are going with a group of only women, you may want to be a little more careful.The facility was clean, spacious, and very comfortable, but you can't get the information you need unless you contact us, and the response to problems is very poor, and the woman on the phone has a very unpleasant attitude. I think there are some things that can't be helped since it hasn't been open yet, but I won't stay there again as long as that woman is there.I apologize for the long time.

I used it with my friends and family.It had just opened, so it was very clean.The sofa and bed were gorgeous!The stars looked beautiful at night.Although it was in a private house, it wasn't far from the sea, so I didn't have any problems.thank you very much.

Regarding facilities⭐️⭐️⭐️⭐️⭐️I don't want to give stars for the response.The contact for the key was different from what was stated on the website, and I received a call just before.It has been improved now, but there is no indication of Amethi, so I called and asked everything, the gas in the BBQ was not working, and there was a hole in the pool. and that there was no prior contact, etc.I didn't have any extra tissues or kitchen paper, so I bought some nearby.I'm really disappointed in the phone response.The cleaning staff came before check-out time, and although I was a few minutes late, I received a call as if to remind me. Of course it's our fault for being late, but I thought they were doing the right thing lol.The surrounding houses are close, and the walls are not high, so the outside can be seen completely. I was so scared that I couldn't sleep in the dome tent because there were people watching me all the time.It's good because it's limited to one group per day and the price is fixed even if the number of people increases, but there is no second time.

I stayed here during the Obon period.*Good part·FacilityThe grounds and rooms were spacious, and the sofas and beds were fluffy and comfortable.The refrigerator was large and fully stocked with dishes and glasses.The bath was also spacious and clean enough for adults to stretch their legs. The bath had a bathroom dryer and a gel bowl, so it was convenient to wash swimsuits and wet clothes.I slept in a dome tent, and the mattress was thick so I had a good night's sleep. Air conditioners were installed in all rooms, so you could stay cool everywhere.Is it normal for 5 to 6 people in a sauna? It was so spacious that I could easily fit it in!・LocationI didn't go to the beach this time, but there was a beach just a short walk away! There were convenience stores, drug stores, and home centers nearby, so shopping was not a problem.*Bad part・Very poor responseThe facility was really clean and nice but it was ruined. First of all, on the website, it says that we will send you the PIN number for the key after confirming the transfer, but it was not sent even on the day of the transfer. I got worried so I called around noon and they said it would be delivered around 2pm. They said. There was no sign of any particular remorse.When we arrived at the facility, there was a hole in the pool and the water inside was gone. I was looking forward to going into the pool, and there was a sign saying not to drain the water from the pool, so I thought it would be a problem if people thought we had made a hole, so I called and said there was a hole in the pool and water was coming out. When I told her, she said, ``That's right~! That's why I'm not putting water in it right now~. Wait, do you want to go in the pool?'' I was stunned.I saw pictures of the pool on Instagram and other sites, and since I wasn't planning on going to the beach this time, I was looking forward to playing in the sauna and pool.I think it can't be helped because equipment deficiencies and breakdowns can happen. But if you don't want to fix it, shouldn't you tell them in advance? Nothing would have happened if I hadn't heard from him, and he didn't apologize at all, and he seemed to have no apologies at all, which made me feel very uncomfortable. The woman on the phone had this attitude the whole time when I asked about keys and other things.It was much better than the poor response, but there are a few other things that bothered me.・Lack of amenitiesThere was only the bare minimum such as shampoo, conditioner, body soap, toothbrush, etc., so I had to bring some myself. In particular, there was only one face towel and one bath towel for each person, and since there is a sauna, I thought it would have been nice to have more.・Lack of information on the homepageThis time we procured the ingredients ourselves and only borrowed BBQ tools, but since there were no details about the tools on the website, we were worried about what to bring and what to bring. I ended up inquiring over the phone, but I think it would be nice if you could check it out on the website. The BBQ tools we borrowed included most of the necessary items such as tongs, paper plates, and disposable chopsticks. The BBQ gas was weak and even after replacing it, it wouldn't come out at all.- Surrounding houses are surprisingly closeWhen I looked at the website, I thought it would be in an open area, but there are quite a few houses nearby, so it's close. The sauna and pool are usually visible from surrounding houses, so swimsuits are a must. I had to be careful not to make too much noise. That's fine, but when I was around the pool in my swimsuit, an old man kept staring at me from the window of the house across the street and never left, so it was a little scary. If you are going with a group of only women, you may want to be a little more careful.The facility was clean, spacious, and very comfortable, but you can't get the information you need unless you contact us, and the response to problems is very poor, and the woman on the phone has a very unpleasant attitude. I think there are some things that can't be helped since it hasn't been open yet, but I won't stay there again as long as that woman is there.I apologize for the long time.